Byrons Hudson Valley Hearing

Be aware of companies that place full page ads to encourage new business. Their primary interest is in growing their business, NOT their existing customers. They will wine and dine you, promise you the world until you sing on the dotted line but once they reel you in, you’re just another number on the list.
Sadly, after years of being a Byron’s customer, I chose to ‘fire’ him after he rapidly expanded his practice, resulting in an unacceptable level of care, lack of personal attention and outrageous business practices. His staff leaves much to be desired, making mistakes booking appointments and then blaming the mistake on the customer. His wife and business partner is very arrogant and condescending.
Years ago when Byron’s was a smaller business, there was much more attention and care of service for existing customers. As they grew paid for dramatic newspaper ad campaigns, the LACK of interest in customers increased with the business. Byron is only interested promoting the success of his business.
Ask yourself what’s more important, a $ 50 gift card to a local restaurant for signing up for sub-​standard hearing care, or finding an audiologist that truly cares for and values their customers? The choice is yours…