Moonlight Automotive

I not sure where my original post went but to keep it short my 2002 ford mustang gt is still running strong at 175 000 miles on it thanks to woody. I’ve has little jobs and big jobs to keep it going strong

I was referred to Moonlight Automotive by friends at Bimmerforums.
I took my Vehicle (BMW E36) to them and told them what my problem is.
(A coolant leak was diagnosed)
They looked at it and told me to come back and drop it off 5 days later.
Little did i know the car wouldn’t hold up even the ride back home.
I would be Happy to bring the car again to them and I would have atleast appreciated a notice that I should rather drop the car off as it was not advisable for driving.
When I called them about how my car had fumes from the hood while the drive back, the lady on the phone claimed «I blamed them» and suggested never calling them again and «I remove their number from my phone» and
«My car shouldn’t enter her premises». Exact words.
I always talked to Woody who seemed like a nice guy but he wasn’t available.
I’m not a lawyer who makes his living by suing. I just wanted my car fixed.
I drove 30 mins to reach this place because I wanted the good mechanics dealing with my car. I was utterly dissatisfied. They lost my business and I may have lost some more money in the car now. I don’t know how else they can justify this.
If someone from the shop sees this, advice people that the car isn’t fit for driving when I’ve come all the way to drop it off.

Its very difficult to find a honest, thorough, talented individual who runs an automotive shop with excellent business ethics. My wife usually doesnt feel comfortable going to repair shops on her own but she confirmed that Woody and everyone at Moonlight was professional and made her feel welcomed. The waiting room is very clean, comfortable and welcoming. I have since moved further away but still drive one hour to Moonlight Automotive… yes, its that hard to find a wonderful mechanic.

Typically, I do not write reviews. However, Woody, the owner, is one honest and knowledgable person!!! Transmissions problem with my Nissan Maxima had me cringing at the thought of purchasing a new one or rebuilding my existing one. Woody narrowed it down to a part called the valve body which is the brain of the transmission that needed to be replaced. Big savings as a result and it has been running fine ever since. Ensuring the care and satisfaction of customers goes a long way in my book. As a result, I have found a new home for the maintenance and mechanical needs of my vehicles!!!

Not often someone will write a positive review about an auto repair shop, but this place is fantastic. Engines, as we all know are not 100% predictable, but Woody and his staff have superior knowledge (or some mechanic super powers which I am not aware). They have taken amazing care of my 270,000 mile Lexus IS300. It, and I, are extremely happy!