Kilwin’s

I got the blue moon ice cream here. Why did I get it? Coz it looked so blue and magical!
It tasted really good. Had this nice milky, buttery aroma to it. The taste was smooth as well, and not just some watered down ice cream.
The portion was good, and the price was fair as well. They did seem to have a lot of flavors, sizes, and types of servings. Definitely stop by here for some ice cream fulfillment after a hot day at lake geneva.

I was very disappointed with my favorite Hot Fudge Sundae. What I thought was the best ever sundae turned into just okay. Nothing special anymore. I spent over $ 7 for something that was just ok. Going to Lake Geneva for ice cream was a highlight many years ago. Not anymore. Just like everywhere else, the shortcuts are being taken to make a good ice cream. The fudge changed quickly to very hard and very chalky tasting. Don’t waste the money, seen many other ice cream places and will try one of them down the street the next time.

Tried to go here tonight but it was closed :(according to Unilocal it is open until 10 pm.

I had the turtle fudge. It was so good! I froze a lot of it and it held up perfectly. You can eat it straight out of the freezer.
I also really enjoyed their chocolate turtles.
The salt water taffies weren’t that impressive.
I like that the store samples fudge and my friend really enjoyed her ice cream cone here.
My only negative is that they are slightly over priced.

I bought some fudge to bring back home for the kid. I bought some chocolate covered Oreos, Oreo bark and milk chocolate fudge. The fudge and the bark is expensive but worth it. I wish that you could buy smaller portions

Okay we were staying the weekend in the grand Geneva and decided to venture out into town to explore their little shops and restaurants when we stumbled upon this place. Just a few months ago I went to a kilwins in Clearwater beach when I was in Florida and really enjoyed my experience there. Here I gotta say I wasn’t as impressed. I know in Florida, the people working there were much nicer and more up beat and offered fudge samples of their freshly made fudge. Here I kind of felt awkward when I asked to taste something. I guess they maybe were having an off day so I kind of gave them the benefit of the doubt.
As far as their actual chocolates I got a few and they were okay. My favorites were the coconut clusters covered in rich dark chocolate and they were a little on the sweeter side here instead of on the bitter side that I prefer for my dark chocolate. Kind of strange since they’re supposed to be coming from the same manufacturer I imagine so that was off.
I don’t know if I will try them again in this location the next time I come to town. Maybe, maybe I’ll finally give their ice cream a shot on a hot summer day after going on a boat.

The ice cream at Kilwin’s is delicious, as are the chocolates and some of the fudge flavors. We stopped in tonight and enjoyed single cones of maple walnut, superman, apple pie, and smores, which were all great, but the apple pie was the unanimous favorite after sharing bites of each other’s flavors. I was excited when I saw that they had peppermint ice cream, but was disappointed upon tasting it to discover it wasn’t made with peppermint pieces, but rather, with peppermint flavored sprinkles, which softened in the ice cream.
I think the owner at this location should do as other Kilwin’s franchise owners do, and allow customers to get two flavors in a single scoop, because a single scoop is more like two scoops in size anyway. Plus, it would be smart on her part, because his/​her customers would continuously discover new favorite flavors to come back and try, increasing repeated business. The same goes with the fudge. I would have bought a quarter pound of fudge, but didn’t want a $ 9 half pound. I was also disappointed after tasting the maple walnut fudge and only being able to taste sugar and walnuts, but very little maple flavor. I was super excited to head home with maple walnut fudge. .. but not after tasting it. I’m usually impressed with the customer service at Kilwin’s locations, but this one disappointed me a bit for the above reasons. That said, they do have good ice cream and chocolates, and two of the three people who waited on us during our visit provided great service.

The reason for the 3 stars is that this place severely over prices its items and the staff is not very friendly. The candy/​fudge and ice cream are great, just way too high in price. We love the nonpareils, especially the milk chocolate ones but they are $ 32/​pound! We do treat ourselves to them now and then but we feel Kilwin’s is charging way more than they need to and still make a great profit. The dark, dark chocolate fudge is awesome too.
The ladies that work there, given they have all these tourists in there all the time, are not very friendly or inviting, too bad, they have a great job as everyone is happy when they come into a candy store :)

Kilwin’s is the most accommodating place in town. Try the Bear Claws and the Chocolate Covered Orange Peels. I call and place orders… They ask allot of questions… And the product comes to me perfect.
Always a winner for gifts.

Delicious ice cream and yummy chocolates — highly recommend stopping in!

I was really excited to see homemade ice-​cream but the ice cream here is way too sweet. I ordered a root beer float and the root beer want that great either. Cute place. Very busy but a little expensive.

Handmade ice cream and waffle cones. What else do you really need to know? Oh they had tons of homemade fudge and candy. Need more in the review? Really? Damn you’re picky. The fact that you’re still reading this proves it. The fact that I’m still typing and it’s way past my bedtime proves other things.

People get really excited about Kilwin’s.
I don’t.
They have ice cream and fudge.
They should offer bigger cones.

The ice cream here isnt much different than any other Kilwin’s location, but the difference is the line. Unlike other Kilwin’s, here the line is usually long enough so that you have to make your choice by reading a menu. When it comes to ice cream I like to look at the flavors. not read them. Prices are excessive but that’s true of all Kilwins. The ice cream is still good.

Honestly, I just prefer frozen yogurt over ice cream and Kilwin’s ice cream didn’t change my mind. The ice cream was fine, but I just don’t think there was anything special about it. In fact, I felt all the flavors were overly sweet and there weren’t any unique flavors either. A two scoop ice cream was also over $ 8 which is just nuts to me. I would have been more satisfied with a McDonald’s ice cream cone.

Parents FYI: they no longer sell kid cones here. Very expensive & wasteful to buy your 4 year old an adult size ice cream cone. I was beyond disappointed. The ice cream is good, but we will take our business down the street from now on where they are more family friendly & reasonably priced. And for the record, they had kid/​baby cones there, I pointed them out, they just refuse to sell them at a lower price for less ice cream.

Good ice cream doesn’t make up for terrible employees and high prices.
Honestly if they hired new people, good service and good ice cream would make up for the prices.
Several people behind us were helped before us because, well that’s who the people behind the counter picked. When someone finally asked if we had been helped, I asked what the price was for a waffle dish. (They had a price list but the waffle dish wasn’t included.) She said, «I don’t know.» And then stared at me waiting for me to order.
My boyfriend and I each had a one scoop. I was charged for a two scoop, but literally had zero time to say anything and the girl had already punched stuff in for the person behind us so we just left.
The ice cream was really good. But it has been a few days and I don’t remember what flavors we got. I just remember the terrible service.

Came here with my family while visiting Lake Geneva. It’s pretty standard fudge shop. They had lots of different candy/​fudge/​ice cream. Things I had were all delicious but I’m not sure it was worth the price! Very expensive! It was also so so so crowded in there I was beginning to feel claustrophobic.

Wonderful! The smells! Paradise for kids and sweet tooth. Any types of confectionary at least that I could see. Cotton candy suckers to fudge of course to Carmel apples to ice cream. The shake was thick like concrete! Worth the visit even if it is for the smells.

Everybody knows about Kilwin’s. Delicious fudge, to die for ice cream, super decadent chocolates… yada yada yada.
I filled up on samples and Ashley got a scoop of the Lake Geneva Mud Ice Cream. Only thing I didn’t like was it was around $ 6 for a scoop in a cup. All I could think about was «we could’ve gotten a whole tub of Edy’s for that price.»
Still, its a LG favorite and I’m sure we will go back when we are up there!