Twin Nails & Spa

Believe the average Unilocal rating on this one. I’ve had better and I’ve had worse. The women were all courteous. The dude in the salon needs to smile more and be more friendly towards customers. My 3 year old daughter cheerfully said hi to him and he just looked at her frowning and walked away. I almost laughed! One lady in a spa pedicure chair complained that the guy was constantly on the phone and not doing her nails.
Pros: clean, decent pricing, good parking, my kids enjoyed their manicures with a flower on one nail ($ 5 each kid).
Cons: DID NOT CLEAN MY CUTICLES. The guy just cut/​buffed my nails and applied the acrylic right on. No snipping of my cuticles or hand massage. $ 25 acrylic full set… this should all be included! This is the first time I got a manicure where that cuticle scissor thing was not part of the process! My nails look good now, but my cuticles are all dried and flaking.

I’ve been here many times, never had an issue and actually enjoyed coming here up until two weeks ago. One, I waited way too long even after having an appointment. Two, I had three different people working on my nails going back and forth. Three, my nails were uneven, bumpy and simply horrifying (I wish I had taken pictures but sadly didn’t). Four, I called today explaining my situation and she sounded apologetic and said she would take care of me so ofcourse I gave them a second chance and it was a huge mistake. Although my nails look a lot better than they did before, they’re still uneven and different lengths and not only that, they charged me full price for them to fix their mistake. So to be completely honest, I am never coming back again. Lesson learned.

I am not one to write reviews, but I cannot let this one slide. I have been here many times and am appalled at the treatment I was given this evening. I came in with an appointment and was given a chair immediately. I proceeded to wait in said chair, with my feet soaking for 45 minutes before removing them due to discomfort. At this time, someone finally came over to start my pedicure (or so I thought). In reality, he only came by to remove my current polish and ask me to replace my feet in the hot water. 10 minutes later, a girl finally came over to start my pedicure. She asked me the time and proceeded to speedily complete my pedicure. About halfway through, she asked if I also wanted a manicure. I said yes, though I’m unsure how this was unknown as I had an appointment, and the male owner came over to place my hands in water. Once the girl was done with my pedicure, she quickly ran out the door to go home.
The manicure given to me was horrendous. He has done pedicures for me in the past and should stick to that speciality. I requested my nails be trimmed to a specific length and filed square with round edges. He cut one nail and I gave the okay to make all that length. He did not and I am left with stubs! The art of filing is also not his forte, as I finally gave up trying to instruct him on what I wanted after 4 tries. Finally, his wife came over to quickly put on my polish before running off again.
In the end, I left nearly 2 hours after my appointment time with stubby nails, polish on my fingers and unevenly applied to the nails themselves and more stressed than before paying to «pamper» myself. I will NOT be returning to this establishment.

I called in to check availability and the male salon manager or owner said they were able to get me in immediately. I let the manager know it was my first visit and was coming in because they had some good reviews on Unilocal… he was friendly and offered directions, which was kind & helpful.
He was correct and I was able to get in right away… awesome. My request was for a simple spa pedicure and a gel manicure, simple enough. I wasn’t in a rush either, so no need to take short cuts.
He got right to work on my feet and a young woman came over a few minutes later to start my manicure. He was, like i said before, kind and friendly which I really appreciate, and he didn’t push the up sells on me. However, my paint job was not very good. I’m looking at my toes now and there is paint on my skin and the paint at the cuticle line is all crooked. :(I mean, I could have done this paint job at home.
Same story with my fingers. It took me a little bit to decide what color i wanted, but i picked one before the lady started painting, so it wasn’t like she was waiting on me. Everything started off just fine, but about half way thru i realized her body language had changed, she was ignoring my comments on the color and she never asked if i liked it or any of the other typical questions during a manicure. It was bizarre. When she was done, she stood up without a word and went to sit at a different desk. No instruction to go wash my nails, never asked if i liked it, or anything… just up & she was done lol
Anyway there was, again, paint all over my skin around my nails and the shape is different on each nail almost. I wasn’t in the mood to complain, plus i had another appointment right after so i tipped 20%+ plus, we agreed on a total but then when i signed the receipt it was for $ 1 more. I asked why and he walked away.
I either offended somebody unknowingly, or being a first timer they didn’t know that I’m a decent tipper and loyal customer and they just went through the motions.
I’ll be cleaning up the job there did tonight when i get home. I don’t expect perfection, just a decent job delivered with a warm smile. I gave them a shot, but with so many nail salons in the area, I’ll be trying the next one…
+3 stars for the kind manager convenient, location and a tidy shop
–2 for paint/​shape execution and not asking if i was happy with it

Since Mindy was very recommended by everyone I decided to do an appointment with her today. I had a gel full set and a regular pedicure. She did a good job with my full set; however, she was very upset when I asked her nicely if she could paint my nails a little higher. My nails grow super fast and there was a big gap in between my nails and the skin. She told me that if she did that then she was going to paint my skin. After my request, she was very upset and started speaking in her language with her coworkers. I think it is extremely rude to do that because I know they were all talking about me since they were all looking at me. I have never felt like that before and I won’t be returning. I am a very loyal customer and if you do a good job, then I will keep coming back and refer others as well. This is not the case here due to the lack of good customer service and rudeness in this nail salon.

Daisy was fantastic! I had gotten an awful set of acrylics done at a different place and she took them off without damaging my nails anymore than already messed up. She was extremely meticulous and went over my nails multiple times to make sure they looked good and were done right. Very very pleased. I will definitely be coming back to see her next time.

it was my first time getting my nails done. the stuffs were friendly and kind. they do lashes service as well.

My best friend took me here and I totally love love this place. It’s so clean and very professional! Not to mentioned my nails turned out beautifully! Thank you Jenny!

Love the gel manicure done by Jenny (top) and gel acrylics done by Mindy (bottom) for my cousin and I! Very friendly ladies and super clean environment! I was very conflicted with what colors I wanted and Jenny helped me pick out colors and even designed the nails so that they weren’t so plain. Can’t wait to back!

Really nice place! staff is amazing. Im definetly coming back =)

I am SO grateful and happy I came here today. After getting off of work around 1pm, I was looking to get my nails done. I usually go to Belage which is just two blocks away, however when I arrived it was a near 2 hour wait with 12 girls ahead of me and it was like 95 degrees in there. Annoyed, I looked at nail salons around me and found this place on Unilocal.I called to check the wait time and the male owner answered very happily and said he would accommodate me within the next 15 minutes. I was a short 2 minute drive away and when I walked in the place was very clean and smelled fresh (unlike other places). I also found my nail technician, Mindy, in this place and almost screamed with excitement when I saw her.
Service: 5 stars
I feel like it is really hard to give a nail salon 4 – 5 stars because you’re always waiting on false promises. There are so many salons in the area and usually the wait times are really long, however I’m giving it 5 stars because the owner was honest with me about the wait time and Mindy is simply the best at what she does. She is very gentle, can produce anything you want, and she does not waste time. She knows exactly what she is doing and my nails last way longer when I get them done by her. I have been to other salons in Irvine and Mission Viejo, however Mindy is the only one that I trust with my nails. I can show her a picture and she can imitate every small detail, which is amazing. Everyone in the salon was very welcoming and happy. They all said hello and were very polite.
The price is also very reasonable for the area. I got a full set with gel and it was only $ 35!!! Places nowadays charge at least $ 30 for a full set without gel so I was very happy to find an honest place. I will definitely be seeing this place every 2 weeks from now on, no matter where I am. If you are looking for a nail salon, TRY THIS PLACE and ask for Mindy! You will not be disappointed.

Personally I love this place because they are very friendly and always treat me with care and respect. And always make my nails the way I ask them…

I have given this place multiple chances and I wish I hadn’t. I made an appointment with a specific person, and she took off my old gels, and then pawned me off on someone else?! She said she had to eat… not 10 minutes later when they got busy, she was doing someone else’s pedicure. THEN they charged me to take off the old gels, and one guy said they had been doing it for months, then the lady said only 2 weeks. Obviously he was lying, trying to make it sound like it was «normal». She claimed to remember me from two weeks ago, and when I was a little upset about the extra $ 3 to take off my gels, no one cared at all. Two weeks ago I was not charged, so I thought it would be have been appropriate to let me know… especially if they claimed to remember me! I’ll never go back here.

Uggggggh! I need a refund!!!
I’ve been here before and it was average. Today I came in on a mission. They were busy so after 40mins of waiting I got up to leave. I thought this was reasonable. The owner however chased me down and asked me to stay. Embarrassed, I did. 15mins later the girl came.
I tried to tell her I wanted the same color and she nodded and went on. After taking the color off she said «what color». Aaah! So I picked a color in about a minute because she made it clear that she was busy and I was wasting her time!
I choose a color and asked for one nail to be a different color. Immediately she asked for payment. I understand that some places do this but I’d been waiting for about an HOUR and has seen everyone pay after– HOW RUDE!
So I paid she did two rush cotes and LEFT!!! She just left me there!
The coats were uneven and mushy– my nails actually looked better BEFORE!
WORST NAIL EXPERIENCE EVER!
My nails are dent and blotchy and not fully covered AAAAAAAAAAHHHHHHH!!!
Never Again!!!

I hate to leave a negative comment because they are so nice but save your money. The first time I went Mindy did a great job on my nails.
The next couple of times they did a mediocre job. I noticed that if you are seated and they get walk-​ins they do whatever it takes to rush you out. I understand they don’t want to possibly lose a customer due to the wait time, but by rushing on me they’ve lost me as a customer.
The picture below was right after coming home from the nail salon.
Tip: if using a card you will be charged $ 1 fee.

Love this place and Jenny! The staff is kind and I always feel welcome there. I never get bad vibes or feel like they’re talking behind my back. They all work hard and I love to support this business.
–Great prices
–Always the newest magazines — I love to get caught up ;)
–Good selection of polish and gels

I was meeting a friend for dinner near Irvine Spectrum and came across this nail salon on Unilocal.
Alan, one of the owners, picked up the phone and was very friendly and accommodating. The nail salon is average size and fairly clean. They have between 4 – 5 employees. They were pretty busy during the afternoon hours with a steady stream of customers. They have a decent selection of nail brands and colors. I got a gel mani ($ 25) and regular pedi ($ 17) for $ 42 total. Only minus: it’s a little pricer than I expected. FYI, they have a $ 1 surcharge for using your credit card.

$ 25 mani/​pedi (anniversary special). My seat was by their back sink so I could watch carefully how the tools were handled. The pedi spas themselves are actually pretty clean, but I felt like they shortcut the sanitizing process for the tools. The manicurist finish the girl’s toes (she was sitting next to me), brought the tools to the sink, rinsed them. He then put them in a jar of the blue sanitizing liquid, rustled them around for about 3 seconds, pulled them out and rinsed again. He then brought them over, put his same gloves on and started on my toes. I had to remind myself that at other places manicurists use their bare hands which can’t be changed so him not changing gloves was okay, but I couldn’t get past the yellow stains on the gloves (indicating they had been wet and reused too much).
The male manicurist took his time and checked that I liked the shape of my nails which I appreciated. He had someone else polish my nails and she did it in such a hurry, they are sloppy with visible thin spots. They were very busy on a Friday afternoon and we were walk ins so we sat with our feet in the water for almost 30 minutes. They thanked us for waiting and were very nice. Won’t be coming back.

I have been going to the salon for 2 years and love Alan and Jenny they do great designs and they are very clean and do a great job on my fingers and toenails I would recommend them to anyone. You can enjoy a nice relaxed environment.

So happy I chose this nail salon out of all the other ones in this area, I live an hour away and came to visit my sister, gambled on this place and happy I did. They kept calling me to make sure I found the place and wasn’t lost, very nice of them. Mindy made my nails look bada**. Luv her