Orange County Computer, Inc

This review is regarding a phone call I had to get a quote for a repair I needed done on my Macbook Pro. Although I didn’t get my repair done here, I am leaving a great review for this company for their honesty and willingness to help. The job I needed done is a tricky one and the person I spoke with on the phone said he didn’t want to take any risks of further damaging my laptop and costing me more money. He recommended another business that could help me with what I needed. I ended up going there and got a solid repair done. I would definitely use this company if I ever needed to. Thanks OC Comp Inc for your help and honesty!

Alex and his staff are professional, punctual and very computer savvy. They have helped us with all of our business computer repair, cell phone and server needs. Highly recommend them for commercial or personal computer issues.

I have used, and recommended, the talented folks at Orange Computer on several occasions. They are a skilled group of professionals that can handle any large or small computer problem. Their communication during the trouble-​shooting and fixit phase is greatly appreciated and (best of all) their repair charge doesn’t take a big byte of your bank account!

My experience with this company and Alex are as great as previous reviews stated. Long story short, I dropped off my laptop, which had been acting up, and paid $ 85 for a 2 to 3 day response. Two days later, Alex called to say that the mother board was shot and Alex told me that replacing the mother board would be the same cost as buying a new computer.
He also mentioned, without sounding like he was TRYING to sell me something, that he had some used computers available if I were interested. I am NOT a techy and I was interested. It was such a relief not to have to go to the store and try and figure out what to do. Also the price was right. Alex took another day to transfer all of my data onto the refurbished computer and he did not charge me for the data transfer. Within 3 days, I had my life back.
I would recommend this business to others. They were friendly, prompt and professional.

I’m a busy Dad who’s got a lot of PC, Software and networking experience. What I don’t have is time to trouble shoot hardware issues. OCC provides a good service and customer support. I brought in my PC because it had some Mobo problems and couldn’t get it to boot up. They quickly and easily diagnosed the issue, installed my new processor/​motherboard and got the PC up and running again.

After going to Best Buy to see about getting my boss’ laptop repaired, they sent me to Orange County Computer. WOW! what a concept. They were friendly, knowledgeable and turned the project around in record time. They are honest hard working individuals who actually care about the customer. I will definitely be going back for all future computer issues. I HIGHLY reccommend going there for ANY computer needs.

After dealing with a «cluster» of an experience at a competing «computer repair business» (hint: has a similar name, but with «Guys» in the title, and it’s in Tustin) I found OC Computer on Google, and decided to give them a try. I spoke with Michelle on the phone, and she was very courteous, straightforward, and knowledgeable about replacing the «DC jack» on my laptop.
I then decided to ‘drop-​in’ on a Saturday, and the rep – also knowledgeable and polite – pretty much confirmed that the DC jack was loose (had seen it a number of times, was familiar with the problem) and would either have to be re-​soldered, or replaced entirely – and that might take some extra time, on account of having to order the part. The one caveat I’ll say about DROPPING off on the weekend: it’s just that. Saturdays are reserved for pickup/​dropoff only (their resident tech works M-​F, so if you can hold off parting with your PC until Monday… do that).
This next part bears mentioning because it further highlights the quality of the business: At one point, Alex (the proprietor) and I had a ‘misunderstanding’ about the time-​frame for repair – I was under the impression that it would be completed by X, he and his staff thought Y, wires got crossed, etc. etc. When all was said and done, he was very accommodating, understood my frustration, and took measures to send me out the door a happy customer.
All-​in-​all, the owner is proud of his company, and that will always manifest itself in a quality finished product. Should things go awry, they’re quick to remedy the situation. I’m happily writing this review on my laptop due to Orange County Computer’s handiwork!
Thanks again to Alex, Michelle, and the rest of the staff…

I have been dealing with Alex and OCC for about 6 months now. He has been a tremendous help with his cloud computing services and has worked on several of my PCs. I am very glad to have found Orange County Computer. This year, I hope to put more users «in the cloud!»

As a College student my computer is a necessity. Right at the end f of my semester, my computer would just not turn on. After doing some research online and calling various other places I decided to give Orange County Computer a try. Since I was taking a winter Online course I needed my computer back right away. Luckily they offer express service. They gave a call within a few hours letting me know the power supply was bad and I got my computer back the next day! I was impressed that they were able to help me so quickly and my computer works great! I will definitely come back if i have any future computer problems.

Dropped my labtop off with broken screen the staff was very friendly and helpful. Debra was awesome over phone, she answered all my questions professionally and was very sweet. Once I dropped my labtop off the owner came and chatted with me and addressed further concerns. He was really cool had strove to provide great customer service. As far as the work they do well havnt got my labtop back yet but I will write a review on that once its done. But for customer service, this place is great

What can I say about this place? Not enough! This incredible repair shop has; knowledgeable and friendly employees, an immaculate office, excellent prices and an eagerness to solve all your computer problems.
In my case I had bungled building my own custom gaming PC, I didn’t have the time to make it work, and over the weekend Matt got this beastly machine up and running!
After experiencing this gold standard of customer service I felt compelled to join Unilocal and spread the word about the superior service at Orange County Computer!
Michelle, Alex and Matt are great to work with and I can only recommend you that you take all your computer problems there!
Cheers,
David S.

Great company! Excellent customer service! They get the job done

Great job with complicated network move. Quickly responds to phone calls and e-​mails and solves problems. Best computer network team I have ever used.

Not even a close second! Alex is the man! Dubin Law Firm will use nobody else! –Eric Dubin, Dubin Law Firm

I was in desperate need of a new desktop so of course, I called Alex at Orange County Computer. He set me up with new equipment and installed the software in no time. I will be needing a new printer soon so I will go with his advice then too. Thanks for being a business I can count on!

I talked to Alex at OC Computer about the «clickity clak» after the repair. He seemed sincere in wanting to look at PC again. He called me when promised and his guy looked at the PC while I waited. It turned out there was a little pad missing. Once installed everything was fine.
I appreciate Alex’s willingness to help even after he read my first review.

I’m your typical lame chick when it comes to computers. I pretty much drop my laptop off in tears, not having any idea whats wrong with it, wanting it fixed before the weekend. As always, these guys (and gal) have my computer fixed by the end of the day. They always communicate whats happened & what they did. I cant compare prices to others, this is the only place I’ve been to. There office is close to mine so that is a bonus as well. Thank you everyone @ OC Computers for ALWAYS saving my day!