West Coast Rovers

This review is about the 2005 Range Rover discussed in the review by Ali M. The couple who purchased this car through Ali, had just arrived to this country. They speak no English so they went to the dealership with Ali who is also a car salesman, to help them out. This car was sold to them in January of 2015 for a total of 17K As Is!!! Not understanding the terminology and the language in the contract, they were totally cheated with a car that had a bad transmission which broke down In less than 1000 miles after the purchase !!! Then they approached the dealer again communicating through their 14 year old daughter and were told that if they put another 1000 miles on this car, they will be able to buy a warrantee for it to take care of the issues. Once they did that, they took the car back and were told that the car is not going to pass the inspection so it won’t be qualified for a warrantee!!! I’m a friend of theirs helping them with social services through our nonprofit organization. I had the car checked by a couple of mechanics who said that this vehicle was defective at the point of sales and now according to Carmax it’s not worth anything above $ 3000 while they still owe the bank $ 7000 on the loan !!! They have not been able to drive this car passed 2000 miles since Jan of 2015. Making the story short, how unethical and cruel to take advantage of decent people who came to this country with a dream and got robbed of their life savings! They continue to struggle through life trying to survive and continue to make payments every month for a dysfunctional car with no use!!! At the moment, Our attorneys at our nonprofit are reviewing the contract and will be legally pursuing this case.

Just bought a BMW convertible from Eddie and the boys at West Coast Rovers .
Haggled a bit over the phone and via text messages, after a few try’s I got the car I wanted at the price I was willing to pay. Good guys, up front, honest, and not out to pressure you to purchase. Easy transaction both on there part and mine, I walked in with a cashiers check, and was down the road in twenty minutes. Couldn’t be happier with the service and my purchase.

I recently purchased a 2005 Subaru Forester from Eddie for my son who is away at college. So I have both sold and purchased many many vehicles so far in my life. So where was Eddie in all these past deals. Main thing about this transaction was the ease of the transaction. I have already told family/​friends about this Dealer !!! Most of my past car purchases, I say never again going to that Dealer. This has to be the first time I said, I will be back for any purchases. Is it so hard to find a honest person to have a car transaction … not if you go see Eddie !! So if find a car on his web site, there will be NO SHENANIGANS !!! Just a normal transaction no hidden tricks !!! Eddie and his dealership/​shop is a rare find !!!

Bought a used Subaru Outback from Eddie at West Coast in mid-​April 2016. Outstanding experience from start to finish. Everything above board and straightforward. Tip: being approved for credit through their website put me first in line for the car I was interested in. This turned out to be important because folks were indeed lining up to buy the ultra-​low mileage Outback. I recommend them without reservation and would gladly deal with them again.

Eddie makes the entire process of car buying a breeze. From test driving to sitting down at the desk and signing papers, he makes you feel comfortable and confident with the purchase you’re making. Today I bought a 2004 Subaru Outback and can already tell this is a very well taken care of car for its age. He treats his customers with respect and knows that honest business practices will keep customers coming back. A+

Eddie is an experienced, friendly, knowledgeable auto enthusiast. He only bus and sell auto that he is familiar with the previous owners and/​or dealers with. Therefore, he knows the entire ‘s history as if had been his own. He is a straight shooter, he does not attempt to sell you any extended warranties, or other add-​ons, that people are generally exposed to. I will gladly talk to anyone who had any questions about his integrity.

Eddie and his team (Andrew, Omar, Sergio) have done an amazing job servicing my 1997 Land Rover Defender 90. I have been a customer the last 4 years and I always have confidence they will do the job right. They are truly experts when it comes to Defenders. In addition, they are honest, stand behind their work, provide wonderful customer service and are fairly priced. I would never take my D90 anywhere else.

My wife had brakes done on her LR4 in February. Brakes are now failing. West Coast Rovers had the audacity to say she wore down the brakes. My wife does kid duty only. We’re very frustrated. Beware when dealing with this group.

Eddie and his team did an absolutely outstanding job building a custom interior bike rack into the cargo area of a new Land Rover LR4.
This was no simple job since it required entirely removing the third row seats. The end result was extremely simple and elegant thanks to some very creative design touches. Eddie and Omar tried lots of different configurations until they got it right, but they still came in under budget. They also had a cover built that slides right over the bike rack (with the fork mounts still in place) and fits snugly in the recess left by the seats so that I have full use of the entire cargo area when I am not transporting bikes.
This is not a job that could have been done anywhere. It helped that Eddie is himself a cyclist but he clearly knows these cars inside out and is a great problem solver.

Eddie at West Coast Rovers was recently introduced to us by a mutual friend. We don’t own a Rover and have never had a car serviced at WCR, but Eddie helped us sell a classic «muscle car», the kind many people admire but few are willing to pay for. Eddie called us and said he knew of a potential buyer. From that point on and with our approval he basically acted as our agent in the deal. Throughout the transaction, he was extremely helpful, gracious and generous. A real stand-​up guy. Kudos, and thanks Eddie.

I had a great experience when I brought my Passat into West Coast Rovers. I called them with an emergency repair and they had me bring in my car right away. West Coast Rovers was fast and professional, I plan on coming back for any future repairs I will need.

Refurbished my 10-​year-​old LR3. Now I have a new car again at maybe just the down payment price. If I had gone to a dealer I would have paid much more and not had the personal service Eddie gives. I feel so confident when I am dealing with someone who has built his business on service rather than attempting to keep a luxurious new car dealership profitable. I have been a customer for ten years and know when I come in I will get only the required service and parts at a discount, not the owners manual prescribed service and parts.
I don’t understand the couple of unhappy customers below. Sounds like they had communication issues that sometimes we all have.

Eddie has been my client for years, he is always straight up in every dealing I have had with him and I have no reservation giving him the best recommendation possible. Give WCR a call if your lucky you’ll get Tracy on the phone, she is super and will make sure your visit goes smoothly.

I bought a car through them this week. I made the call over to them from out of state. Spoke to the owner and we made a deal on the car over the phone. It was very easy. They had it inspectd by another service for me. I was given all the maintenance records on it which were very extensive. The car was exactly as described. I test drove it and after, off I went. I would recomend these guys. They have a nice shop, pretty down to earth guys and I was happy.

Very very very unproffesional service from the sales person Justin, i called in to talk with justin about purchasing a car from them, and he was very very very rude to me over the phone, he claims he built there website but then does not even know what he put on there, it clearly stated under dealer info that financing terms carry KBB retail blue book value for vehicle base price, and then i was told by justin that he does not give a f u c k what kbb said, and then i told him he does not need to talk to me like that and he seemed not care at all, i asked if he was the owner and he said no but your more than welcome to call in during business hours and speak to him about this conversation, he kept telling me to fill out a credit app first and that since im going to finance most of the cars price it complicates things for him and he seemed really irritated at that point and was very rude over the phone with me.
This is unaccepteble customer/​sales experiance coming from justin and i was very very offended by the awful service and the way justin was speaking to me over the phone, i documented everything with pictures so that when i call the owner to complain he will understand that, his sales person justin should in no way be this dissrespectful to customers and treat them like he treated me.
I highly suggest no one deal with justin at all and to never do any sort of business what so ever with justin.

WCR should stand for world class rovers. This establishment is well run from the secretary to the owner. No pressure to purchase a vehical. I couldn’t find our vehical any cheaper on the internet. They beat carmax by over 500 bucks for the trade in price. Hassel free and happy with our purchase.

Had found a ca over the summer that we had a verbal agreement on, had hit the road to purchase vehicle. Received email informing that a ‘cash buyer’ (whatever that means) had picked it up earlier. I call hooplah, however prompted us to do a better search and wound up with a better vehicle for a lower price. May have used for service, however turned off by professionalism in their business doings.

We saw a 05 Range Rover on
called and set an appointment with Eddie (Owner) got down there. Negotiated the price came back the next day and finished up the deal. Eddie (Owner) and Justin (F&I Manager) at WCR are great I would refer my friends and family to WCR.
Best place to buy a used Range Rover, clean cars & great pricing.

I use WCR for everything on my 07 LR3. They have modified and upgraded almost every component to make the vehicle even more off road capable (rock sliders, underbody steel plates, new LR4 compressor, etc.)
They also sell Interstate batteries. My battery had died and it was around 4 years old; Eddie replaced it with a new one — free of charge.
Fair and knowledgeable is a rare commodity and they are the best.

I picked my car up this weekend and it runs like new. I still have a list of things to do but I won’t go anywhere else! Thank you to Eddie, Kevin and the rest of the West Coast Rover Team. I appreciate you going above and beyond!
I grabbed a stack of cards to pass out to anyone with a Land Rover /​Range Rover.
As I said before take my word this is as good as it gets!