Western Dental

They are very friendly and there staff is great Erica is one of my favs! :D she’s helped me a lot :)

So I paid Over 5k for braces and they don’t even have the decency to treat a customer right there is so many wrong things with this place from extremely over priced treatments, horrible customer service from the establishment and corporation they don’t give a rats ass about your time i was like 10 mins the other day they told me i had to reschedule because i came in late when i would have had to wait 70 – 90 mins anyways because they are so over booked it’s unbelievable how they are so inconsiderate of people’s time sorry we are not getting paid over 5k to waste other people time and that we do actually have jobs to do not only is the wait in the waiting room annoying but also if the doctor tells you, that you need to be back in 4 weeks, the people in the front don’t care they will schedule you up to 9 weeks later because they are over booked. I understand that they opened a few years ago in this location and when they opened Orthodontics is only available on every Friday of every month, but if you see that you can’t handle over 40 people in a waiting room that only fits 20 please open more day. I will never recommend Western Dental & Orthodontics to anyone who asked me where I go.

The worst ever in over booking
What’s the point of making an appointment !!!
There’s a hundred people in here they don’t give a rat that u wait!
I understand a little wait no prob, but appointment at 4 and they don’t see u till 6
Wtf it’s cuz they over book

Calm your fears! :-)
I’ve had some very bad experiences at other dentists through the years and, needless to say, I hate going to the dentist. However, last week I had a visit at Western Dental on Mission Trail.
My fears were QUICKLY calmed with excellent service, kind assistants and very caring dentists. I had a tooth pulled and the experience went EXTREMELY well, smooth, and the recovery has been quick.
I would highly recommend Western Dental on Mission Trail… and to say that about ANY dentist is a huge compliment from me. ;-)

Friendly staff, clean facility and great flexibility. My visit was emergency related and I was scheduled the same day. My appointment did take a while but I was ok with it because I decided to get my teeth whitened that same day.

I wish I could give this place less than one star. The dentist was very rude! He had a horrible accent, and no patience at all! Never coming back here again.

so I do like the people and the fact that they’re flexible with scheduling. but having your dentist jump from you to someone else to some els. then you. start t your work. and leave you halfway. help 2 others … finish with one person. before starting the next. please don’t multi-​task when I’m on the chair! !

First time we came here it was an appt for my family 3 people being seen, our initial appt we had set they called and told us they needed to change the date because they overbooked after I had already taken time off from work for our original appt time. so now I had to take an additional day off I work, they rescheduled us and show up on time actually early and still didn’t get seen until 1.5 hours after our scheduled appt time. They apologized for the long wait. One of the kids needed a follow up appt with a specialist they recommended I bring her for an early appt because it’s busier in the afternoon. My appt is at 9 am they don’t open until 9 am I show up 10 minutes early and literally stand outside the door for them to open, we were the first ones there so surely we would be seen right away. But nope. It’s 9:40am and still haven’t been seen. They either need to get more dentist in the place or STOP! overbooking. I would not recommend this place unless you have plenty of time to just sit around and wait all day.