True Touch Nail & Spa

WHAT A NIGHTMARE. THIS PLACE DOES NOT KNOW THE MEANING OF CUSTOMER SERVICE OR PAMPERING THEIR GUESTS. This place GIVES terrible service. Came in for a fill/​pedi. I started getting my nails done by a lady and didn’t like the shape the lady was doing and all my nails looked as though they were leaning to the left. I was clear on what shape I wanted. She literally started yelling at me saying they were fine… I explained to her that I just wanted my nails to have a nice shape. Her face turned beet red and She began yelling at me more and said she would not finish my nails and left to another customer and loudly started talking about me to the customer and told me to wait for someone else. Pedicure took 10 min. Which should tell any paying customer just how mediocre this place is. Horrible service. Like was that lady for real? Worst customer service ever. Will not be coming back

I had the pleasure of Tim — to do my Gel fill — he was outstanding — quick, thorough and did a great job. I will return…

Went to get the mani/​pedi done and Mike always does a great job. He’s very detailed and funny.

My go-​to for pedicures and eyebrow waxes.
I’ve had my eyebrows done by several different people there and each have taken their time and been thorough and done a great job.
Your typical pedicures, with the massage chairs.
Decent prices on everything. I’ve also never had to wait long, even on days when it was very busy.
Good value and clean place!

I visited one of my closed friends in Lake Elsinore last week. I’m with she I’ve come here. This salon is very nice, great decoration, clean, friendly and affordable. I got French nails, pedicure and my eyebrows waxed. I have no complaints at all!

I usually only get my nails done for special occasions and a cruise to celebrate my 15^th anniversary with my husband is one of them. With a tight schedule I was only left with Sunday after church to get my nails done. That’s one star for the fact they are open on Sunday’s.
Second star is for the fact they were extremely busy, but with no appointment, they still had me seated within minutes and soaking my feet.
Third star is for the explanation of pricing and packaging.
Fourth star is for the friendliness of the ladies and the one doing my manicure was very talkative.
The reason I did not give them 5 stars is because I feel for quality Guest Service, you should not change charge to use your card to pay. The man working there was kind of rude when I walked in. Basically said” hi. Welcome. What do you need? OK sit over there”. They should really have someone at least working the front desk seating people or something. Maybe someone more pleasant. Not sure about pricing. I paid $ 57 for pedicure with design and french tip manicure with gel. Like I said before, I usually don’t get my nails done so maybe this price is a good price. My nails and toes came out beautiful and the quality was great.
On a side note, someone did come in with a chipped nail or something liked that (basically an issue with the product not what the Guest did) and they apologized for the issue and quickly went to fix it.

Everyone is always so nice here. I have been coming here for almost 5 years. All my friends and family come here too. Thanks for always making my nails look so good

This place is such a disappointment!!! Truly readers must read my review. I am a licensed nail technician though I’m retired, I have over 10 years of experience and know what to expect during a pedicure and this place is no place to go for them. I usually do my own pedicures, but wanted a break so I went here. Bad choice. The manager Tom is very nice, and the salon is clean, BUT the technicians don’t do a great job. I asked for my nails to be filed down, not trimmed because they always cut me when clipping them. The technician was rude about it and only shaped my nails, did not make them shorter. Long story short, I ended up filing my own nails shorter myself. When scrubbing the heels, she only did it slightly, leaving a ton of easy to remove dead skin. The massage was very short and seemed truly effortless and careless. I’m sad to say I will not return here, though convenient and close by, the service is absolutely in satisfying. Beware!!!

I got a fill and gel. It was $ 5 extra to get them oval shaped and it came out to $ 33. I think it’s a little expensive since I just got a fill and not a new set. Other than that Julie did my nails and did a great job (Besides streaking on my left hand ring finger that I just noticed when I got home). She was very quiet and fast. I will return if I don’t have time to go to my normal lady in Anaheim.

So I came in one weekend for the first time got a pedicure and a full set French tip, the two that worked on me weren’t very friendly and just talked amongst themselves, I do not recall them saying one word to me. In that following week, well my nails turned yellow they looked so old that week and when I came back since I didn’t remember which of the girls did the job, they did nothing not even apologize for the crappy job. I paid with my card and had record of the transaction. Idk maybe I’m wrong I just expect my acrylic nails to look nice and fresh longer than a day. Especially spending $ 70+

Been coming here for a few years now. Easy to get in, appointments are always taken first. Nails are always looking great when I leave. I recommend Tim for acrylics and Jenny for your pedicure!

I have been going to nail salon since they open, I really think they do a beautiful job, they are also friendly. I always get compliments on my nails:)

I had been going to this place for a few years now out of convenience. I went ahead and bought my daughter a gift certificate there since its closest to my house. Needless to say my husband accidentally threw away some trash along with the envelope where the certificate was at. I went back to the nail salon to see if in their gift certificate book they could somehow write void on the old one and issue me a new one. After being greeted by the man that said was the manager, I had to wait almost 15 minutes to talk to him. He then said he wasn’t able to help me because there was no way he could guarantee that the old certificate wouldn’t be used and we would just duplicate it. The certificate I bought was for $ 50. I just am a little amazed that he dint even try to offer me any type of solution. I have since stopped going there. They were so slow and rude anyways.

Went to Tom one morning to get my nails done. He does a good job but I wasn’t wowed. He does my friends nails and hers always look great would recommend him

Have been coming here for months with my 2 daughters. Last time I came they said my 11 year old can get a free design with a pedicure. Came today and was told the same thing by one of the girls. She offered up the info, I didn’t ask. When all was said and done, the «free» design cost me $ 2. I wasn’t going to argue over $ 2, especially since I had the entire packed place staring at me while the workers spoke their language obviously talking about us. Disappointed in the way they handled it. Don’t false advertise and don’t embarrass your customers!

I love it here! This is where I have my Me time! I’ve been coming here for the last 4 years… Julie is the best. They are all very nice.

Okay so my favorite place to get my nails done is closed on Sundays which is a bummer but I was in desperate need of a mani/​pedi due to some last min plans. So I Unilocaled for some near by places and… Sigh. This place was the closet. Despite the ratings (should of read the reviews) I decided to give the place the benefit of a doubt plus I was desperate! Need I say more. I NEEDED my nails done.
So when I arrived I was greeted asked to choose my nail color the selection was all bad. Nail polishes looked super old. So I opt for gel. My pedi experience was decent I suppose compared to my mani. The lady was LAZY she had me reaching over to one side to do my mani instead of her moving over to the opposite side.
Now the outcome my toes came out OKAY but my mani well it was just HORRIBLE it was so sloppily done. But being that I was in a hurry and time wasn’t on my side I figured I’d get over it. But I was wrong later that night I noticed my nails where starting to turn black on the edges. So not cool!
So Monday morning I decided to visit this lovely place once again only to be rudely asked by the man who ran the cashier I suppose (the same man who greeted me the other day) he asked if I was sure I was just here the other day. But with my receipt in hand an the date stamped the man offered to redo my nails so will see how the second take on the mani goes.
But overall with this first time experience it was truly a NIGHTMARE so if you want to get «pampered» like I do this isn’t the place of choice.

We have been in this place over 5 years .love it… you will get what you pay for. People are nice, experience, they use the disposable stuff, very clean …

I went in for a mani/​pedi this afternoon and I’m really unhappy with the experience. First, their selection of regular colors SUCKS – if you’re going to come, be sure to bring your own polish.
When getting my mani/​pedi the pedicure lady asks what type of pedicure I want. I said just the basic one, but I would like paraffin wax but no callous remover. She tells me it will be $ 36 and which seemed more than reasonable for both.
It wasn’t until she started doing weird stuff with stones and wrapping me in towels, while my manicurist barely put enough lotion on me and literally wiped it RIGHT off without massaging me AT ALL (this is not an exaggeration folks) that I realized it was just $ 36 for the pedicure. To top it off, both ladies ignored me in favor of talking to each other for the hour and the polish on my fingers is pretty shoddy.
$ 52 for a mani/​pedi with regular polish and no massage or paraffin on my hands? And a crappy polish job on my hands to boot? Seriously pissed. Never have I ever: not left a tip at a nail salon… until now. I won’t be back.

I have been coming here for 8+ years and even if I were to move out of Lake Elsinore, I would drive out of my way to come here. All the staff is friendly and they always do a great job on my nails. Even when they are busy or if you don’t have a lot of time they can get your nails done quickly and they still look amazing. They pay attention to how you want your nails done and will ask you to make sure that you are happy with the result. I came here last minute last night for a full set, not something I would normally do, and they still accepted me and didn’t rush even though they were going to close soon. I love it here, they always take care to remember returning customers and always greet you the moment you step in and thank you as you step out.
I love this place and everyone who works here :)