Precision Chem-Dry

I received a coupon in the mail and needed my carpets cleaned. $ 149 whole house stair extra. I scheduled an appointment telling them I had the coupon. The workers arrived (very nice guys) and quoted me over $ 800! I had to tell them about the coupon. They did a final price of $ 267 but they did a quick job. How can a carpet get cleaned with a machine that looks like its supposed to buff a wood floor! Usually I clean the carpets myself but didn’t have the time. I was not impressed with the outcome. It didn’t look any different than if I did it! I ran my vacuum over the carpet and pulled up a ton of dirt. Now my house smells musty. I’m out $ 267 and the carpet still has stains. I’m sure that had I spent the $ 800 it wouldn’t be this way.

I called a couple weeks ago and spoke to the owner of ChemDry, I explained the problems I had with my carpet and Roman went over the process in detail with me and someone was sent to my house within the next hour. Carlos came to clean my carpets and spent an hour making sure my carpets looked and smelled amazing. I had a few pet urine spots and he cleaned them all out and they’re still gone! I would recommend anyone to use ChemDry, they definitely work with your schedule and do a great job. Thanks Amy & Roman.

Darnell just left and my carpets and furniture are beautiful once again! He came on time, was very personable, provided clear explanations of choices and got right to work. Thanks for a job well done!

I called on Tuesday morning and they arrived before noon the same day. That was great as well as James and Jimmy provided great customer service and explained the different offers. The carpets looked so much better as my dog had made several stains. When I have another need for carpet cleaning I will plan on calling Precision Chem Dry, thank you!

Darnell from precision chem-​dry came on time, worked quickly and did a great job! He was very professional and friendly and explained everything that he was going to do. Highly recommend for any carpet cleaning needs!

My husband and I just moved in to our house and the carpets were a mess. We were afraid we would have to replace all the carpets, but James and Darnell saved the day! They were very professional, quick and the carpets look and smell amazing. We had some really deep stains throughout the house and they are nearly gone! Very Satisfied with the service and we will definitely be using them again in the future!

I scheduled an appointment last week for them to come out and clean my carpets, they actually were able to come out earlier than was scheduled, which was awesome. Jackie and Darnell came out and did a great job, the pricing was exactly what was quoted, and they had excellent customer service. If I ever need my carpets or tiles cleaned I’ll make sure to call again.

Had a great experience with this company today. Darnell and Jackie were incredibly friendly, knowledgeable, efficient, on time, detail oriented, and very hard working. We had our tile and grout cleaned and sealed, as well as couch and love seat cleaned. It is unbelievable how great our floors look! They look better than I ever expected and these services were well worth the money. I would recommend this «dream team» and look forward to using this company again in the future.

We needed our carpets cleaned today. Called up Chem-​Dry, and they came out this afternoon. Darnell and Jackie showed up and were very nice and professional. Darnell was very honest on how the cleaning would go and to his word our carpets turned out very clean!
We would use them again and recommend them to anyone looking for great service and quality work.
Thanks Darnell and Jackie!

We never used Precision Chem Dry before, and I was beyond satisfied with their service and explanations of each package. Darnell and Jackie were honest and showed up right on time! My carpets smell like lemons. I will definitely be calling them again.

I was waiting to close on my house and I wasn’t sure what the exact date would be. They were really flexible with there days and times. There pricing is very reasonable!!! Jimmie, Roman and Jackie worked really hard and did an excellent job on my carpets. They are highly recommended!

Very satisfied with this service! Great Customer Service, Clean, and Honest. We needed a quick carpet cleaning done and this company was able to get guys out here the next morning. With heavy foot stains, and dog marks– Roman and his assistant were able to make the carpet look and smell great!

Total bait and switch tactic with this franchise operation. Thought I would try this operation with a coupon instead of another one, but regret doing so. Given different prices from another Chem Dry company in the area for PURT, while this group was much, much higher once they were in my home. When they couldn’t upsell me to the deep clean, when they couldn’t tell me that I didn’t qualify for the square footage requirements (which, of course, I did), and then when I had them measure and they couldn’t get the math right (scam, scam, scam), they finally surface cleaned three rooms and booked it. I originally wanted the whole house cleaned and pet issues addressed, but the upsale, bait and switch maneuvers irritated me immensely. 10 minutes per room, and a surface clean of the 3 rooms. Not worth the money and time at all. Will have to work with another carpet cleaning company to take care of the issues they were called out for. Very disappointing business practices!

I met the owners today and I was very impressed with their dedication and enthusiasm for their customers and their business. I like the fact that they are Green & Clean! That’s important to me! They handle everything from carpet cleaning to tile and grout! I will be using them the next time I need any of the services they offer! Hi Amy! It’s Michele with Mary Kay! :)

Chem dry is the best. Jimmy and James from Lake Elsinore are a great team. They explained everything that was going to take place and they performed beautifully. My carpets look like new. I will be definitely calling on chem dry to do my tile and grout. More importantly requesting Jimmy and James again. Thanks so much guys.

I initially had an appointment for a $ 69 three room special which turned into $ 200 three room ripoff. The technician said the $ 69 special was a spot cleaning and was not very good. So I was charged $ 200 for 3 bedrooms which seemed a little pricey, but if they did a good job it would be worth it. Well they literally spent 20 minutes to clean 3 bedrooms and 1 through rug and the end result looks like they spent 5 minutes per room. I talked to Roman the manger and he did offer to send they guys back but I did not want them back. I requested a partial credit which I thought would be fair, well Roman said that was not going to happen. So beware of the bait and switch and a half hearted effort.

These guys are very professional. I have used them every six months for the last year and a half and they always do a great job! Our elderly dog added a new level of carpet issues each time, and they always stepped it up to meet our expectations.

We had our carpets 2 rooms & 1 lounge chair & oversized chair w/​ottoman & full sectional couch with many pillows cleaned by Precision Chem Dry yesterday. Great guys Rudy & Ramon nice young men. They gave me a estimate 1^st & explained what they are going to do. WE WOULD USE THEM AGAIN, they are great workers. Very good prices & very professional, very careful of furniture! ALSO, NO smell of chemicals, very good job… Thanks :)

After my review on Unilocal,I got a call from the owner who wanted to make it right. He refunded me about half of what we had paid for our cleaning. I can respect that, and he wants to provide good customer service. He stated that what his employees had stated was not what they should be saying, i.e. that «the basic Chem Dry cleaning doesn’t really clean, etc.» Anyway, just stand firm when you make an appointment using the $ 69 coupon deal, and don’t get upsold. We are happy with the way our carpets looked after the cleaning by the way.

Wow !
This company is professional, diligent and well priced (natural products too). I had been putting off getting my carpets in my house cleaned including high end persian rugs. I am very leery of over paying for a service I have not received. These guys came in and were very careful of the furniture, took care of stains in the carpet that not even the RUG DOCTOR from the grocery store could get rid of… They worked magic and I was pleased with the services provided.
I highly recommend this company to anyone who may be getting there carpets cleaned for the first time or even trying a new route, you wont be dissatisfied.
P. S. They even use up to date payment processing with their ipads !