Starbucks

If you’re familiar with the area, Starbucks used to be at a corner location next to Dominick’s (now Heinen’s). In late 2014 they moved not that far to this current location on rt 43 Waukegan Road so they could have a drive thru. Now please heed my warning. There are some Starbucks where you go in and write the next best American novel, and there are some where you just stop by to pick up a coffee. I highly highly recommend just using the drive thru for this one.
Right off the busy street you’re met with the tiny, tight lot. 16 parking spots is all you get. Which may sound a lot but because many get taken up by the staff or lingering customers along with the lot being very very small, it could be a big hassle to park. If you’re brave and don’t mind all that frustration, the inside is a little roomy and comfortable.
The staff here are very friendly. Never had someone be rude or get my order wrong. Longest time I’ve waited at the drive thru? Probably about 5 minutes. Sometimes it’s busy simply due to the fact that this is the nearest Starbucks with drive thru service.
I especially like the hours. 4:30am-10:00 Monday through Saturday and 5am-​9pm on Sunday. Coffee later than 5pm may seem like a bad idea but I’ve been caught in that terrible situation where I need to work late or get a head start on that weekend trip at night. Having a Starbucks that’s open until 10 is a fantastic option.
I really like this Starbucks. Only knocking off a star for it being a tough spot to turn into and the fact that going inside isn’t always the best option.

A bunch of people standing around with one person at the register for walk ins. Yeah not so great!

Customer service was great. I just saw an employee at the register handle a customer with sole miscommunication and he kept his composer and did a good job.
However the 3 stars come from the fact that the Sumatra reserve coffee I order to be clover pressed was not good. I get clover press coffee because it’s honestly very hard to mess up, but they did. It is so watery and I can barely taste the flavor a of the coffee

The longest wait ever, no matter the time of day. Most of the time my drink is completely wrong or just tastes bad. There are some baristas who are friendly, but a fair amount who are not. I try to avoid going here but when I am desperate it’s close to work so I go here.

If you’re in a rush this is not the Starbucks for
You. It is alway busy, which isn’t a problem to me. But my drink is good about half the time Ans bad about half the time. Very inconsistent. Last week I ordered my husband a pumpkin spice latte and surprised him with it (our first time getting one) and when I got home and gave it to him, he looked like he was going to gag. They gave him a black coffee with some pumpkin syrup in it… (We like our coffee, but definitely not plain). Oh and mind you it was NATIONAL COFFEE DAY. Such a disappointment. There’s a young guy with red hair their and he is a pleasure to talk to when you go thru the drive thru, some of the folks are nice, some not so much. I’ll continue going here

This location is so congested and there’s a group of parking spaces where you are blocked in by the drive thru line. This has to be a fire or safety hazard! There were a couple of times when I had to completely go through the drive thru without ordering because I got stuck in the line while looking for a parking space and there’s no way out.
Honestly I was much happier when they were in their old location by Panera. There was plenty of parking!
The staff has always been pleasant so this review is not about them but really about the congested parking and drive thru conditions.

Mmmmm burnt coffee. Not at all good
I’ve no idea how they managed to make coffee taste like brown burnt water.

Longest wait on a order I have ever had at a Starbucks. What made it worse was I went threw the drive thru … Not crazy about the parking lot at all. It’s very close to the McDonald’s, better off going there.

Nice, friendly, and fun loving team working here. Very personable and interested in getting to know each customer. This is a newer Starbucks so very nice inside. Lots of tables so great place to study, read, or meet friends. Open at 4:30 am so ideal stop if your making an early morning run. This location has Starbucks Reserve which is rare one of the only in the area. Basically, there is a $ 11,000 specially calibrated machine that make coffee similar to a French Press. The upscale Reserve coffees come in many varieties and are described like fine wine. They are also known as clover and have a full aroma and flavor. I like the rich Colombian with Sumatra as a close 2^nd. Not for the feint at heart! It’s a little extra but worth the price. The main thing that keeps me coming back is the people. They are some of the best so leave them your change or flip them a tip for their hard work.

Typical.
Nice, friendly staff. Inside is nicely appointed featuring the SB wooden chairs that dissuade lingering.
Cappuccino was steamed too hot and the espresso’s prominent feature is a faint char. Foam was way too airy and not infused with the espresso crema that should be flavorful. This is because the barista’s hands are tied by the super automatic vending machines here and not the beautiful, trustworthy machines for skilled baristas they used to have.
Coffee for the hurried and non-​discerning as always.
And, the parking lot sucks.

Quite possibly the worst Starbucks I have ever visited.
New location. Who designed the parking lot? Not enough room, and worst of all, the Drive Thru line blocks all parked cars from moving. Worst lot I have seen.
Was there this morning. Worst service ever. Understaffed, no one in charge, no one showing any sense of urgency, no one welcoming customers in any way.
I frequent Starbucks often, have never had a bad experience. This is a new location that was designed wrong and staffed with the wrong people.

This has to be one of the largest Starbucks I have ever been in. We could all have a sleepover here and there would still be room!
There are multiple seating sections, including a fireplace. There’s lot of cushy chairs, tables (with plug-​in no less) for those working on computers and free wi-​fi. There are tables outside for sunny and warm days. My favorite spot if the leather couch. I just want to sink into that sucker. Maybe even take a nap if I thought I could get away with it.
In addition to the great seating, this Starbucks offers all of the regular items a Starbucks should have. Enjoy!

No amount of caffeine will help you recover from this Starbucks nightmare!!! Most convoluted Drive Thru ever. I am not joking it took me 15minutes to get 1 drink. Horrible drive thru and service. Save yourself a lot of trouble and just park and walk in to one of the 2 Lake Forest locations. You’ll get your caffeine buzz on much faster!!!