Esplanade Apartments

I have been living at The Esplanade for about eight months, and it has been the best home I’ve had in Los Angeles.
Ana, the property manager, is extremely kind and helpful. When she found out that I have the paper delivered every morning, she offered to put it in front of my door, since the L.A. Times leaves it at front of the building every morning.
It was an easy move-​in, and the apartment was in perfect condition. I think Ana has worked at the community for over five years, and it shows. The community is always spotless, and I haven’t had to submit a single maintenance request, which shows you just how well Carlo Inc. maintains the property. In fact, one of the washers in the laundry room broke down recently and was replaced with a brand new one in a matter of days, like magic!
I’ll admit that I thought I was compromising on location when I signed the lease, but I actually really like the area. We are within walking distance of Balboa Park, where I run daily, and the grocery store is right up the street. We are pretty much halfway between everywhere I like to go in the Valley.
And the cherry on top: The apartments on either side of mine might as well be vacant, because I never hear a single peep out of them. But speaking of neighbors, one of my new neighbors even helped me move a few boxes on the day I moved in.
With all that said, the Esplanade has lived up to its promise: a great apartment at an affordable price.

Why arent there zero reviews? Lady was at the front desk looking right at me and didnt even open the door. Waited in the sun for while and she answered the phone while looking at me and hung up! Racist and rude. Never rent from these people. People living here can’t wait to leave the lease so I wont even look at the other properties they own.

I wrote a review about this apartment complex a month ago and was asked by the supervisor to take it down given that it hurt the apartment’s business and they had been very «accomodating» with the issues I had been having. I have been living in my current apartment for less than a year, and already had to pay $ 240 to get my carpet washed and was still being blamed for the old carpet stain that wouldn’t go away. The apartment sent their people to wash it and voila a couple of hours later the big stain reappeared. The other issue was some neighbors who would do drugs in the hallways, pee from the second floor into the pool and cause huge amounts of noise late at night. They were kicked out, but the fact is those things happened. My experience I have to say has been terrible.
I have also been asking for help regarding the use of the pool and noises made late at night given that I have a baby and we live right next to it. It gets very noisy to say the least at midnight when couples go on a swim or people just randomly want to hang out and have fun late at night.
The manager though is very nice and will try and help as much as she can, its just that neighbors are really loud and unconsiderate.

I moved in to the Esplinade Apartments four years ago, and I’m still here. The building is nice and clean. The apartment manager, Ana, is very nice, friendly and will help you out in any issue you may have. I would highly recommend living here.

I really enjoying living in this community. It’s quite and peacful and in a very good location. the property is well maintained and clean. The Manager Ana is amazing. she is very helpful and kind.
The location is the best. It’s near lake balboa park and close to many shopping retail store! Walking distance too!

We were looking for an apartment for my son. From the moment we spoke with Yumi, we knew we were in good hands. So many apartment managers my son called, either didn’t call back, or were just plain rude. Yumi and Ana are professional, personable, and showed their apartments with pride. The grounds are spotless, as is the laundry room. The single which my son rented was newly cleaned, had very nice furniture, and a new mattress on the Murphy bed. The area is nice, with easy access to the 405 freeway, recreation areas. My son is pleased with the secure parking lot.
All in all, this apartment complex is well-​priced, in a nice area, with excellent management.