Inland Boat Center Lake Arrowhead

Understaffed and poor customer service is the reason for this poor rating. The crew were greedy and rude, and the female at the counter was mean to my daughter who only came in for help getting her paddle board back to them (they refused to help us). We paid $ 40 for a two hour paddle board rental, yet they treated us with contempt. I would definitely not recommend this establishment to anyone. Steer clear of this place and use ANYPLACE other than this one. If they had a zero rating, I would have given that instead.

Good News!!!
He heard horror stories about this place.
We were forced to trust
Inland Boat Center with our boat that broke down the vary day we launched it…
So HAPPY to say we were slammed into a wonderful experience.
We learned that they have
John Rutledge in charge of Inland now.
Apparently John has been there for almost 2 months.
After they towed our boat in, they replaced the part. We picked the boat up in less then 42 hours,
Piloted the boat back to the dock, found we had a different issue just before Mamorial weekend.
(Friday) the gals in the office told us with the long weekend here they would not be able to pick the boat up until Tuesday.
We were bummed, but understood…
We went to the dock Saturday to clean the boat and it was GONE.
We called them, we were told that the boat was towed in early that morning and was fixed, and they would have it back to the dock within 2 hours.
We asked what the fee would be this time and we were told
NO CHARGE!
«It was our fault»
They even reversed charges dicounted the original charge…
We got the boat back with no grease on it :)
We could not be more thrilled with
John, and the crew at Inland Marine!
They have undoubtedly earned our business.
We even now purchase supplies there.

Very disappointed in the Lake Arrowhead facility. They agreed to store my boat in the warehouse at the Lake Arrowhead Marina. I did not want my boat taken off the mountain because I read other ratings where the boat was damaged while stored outdoors in Perris. I would have taken my boat to Mile High Marine if IBC told me the boat would be taken to Perris. One day, I walked to the Marina to verify if my boat was in the storage facility and I did not see it. A few months in, an employ from IBC called and asked if I wanted my boat detailed. At that time, she admitted that the boat was taken to Perris for storage. I could have stored my boat in the desert for $ 50 per month. Instead, IBC got $ 1,800 for storing it for 5 months! I only make mistakes once and will never trust them again. I will report back later when I find out the condition of my previously immaculate boat.

This is the worst service to trust you boat with. I paid $ 1,800 for dry dock and all they did for 6 months is call me with quotes to wax the boat.
I get the boat back and the batteries were left on both, probably for the past 6 months, totally dead, they stole the boat cover pole so last rain nearly flooded the boat (bilge pump needs batteries) and the left the bimini cover unraveled and the cover just thrown inside the boat. Why did they put up the Bimini just to store the boat.
Lastly, they are dishonest. I paid to have my boat stored in Lake Arrowhead yet they moved it to cheaper storage down the hill. Last time I use them for anything and hope ALA pulls their lease.