Staff including front desk, activities directors, housekeeping, nurses, maintenance and waiters are all very courteous, polite, friendly and dependable. The food is mostly undesirable other than fresh fruit and salad bar items. No matter how many times this has been brought to the attention of the Director nothing ever changed. The chef who has stated he has been in the business a long time and is a French Chef is delusional. He will not accept useful critique. Sad when it’s so easy to make healthy also kosher food tasty and still keep costs down. Apparently most of the residents I find aren’t very concerned. They either have forgotten the taste of good food, lost their sense of taste or simply are afraid to complain. At least while my parent was a resident it gave him something of great interest for him to do. He was in the restaurant business for over 70 years and worked in what was considered some of the finest in the country. This critique is for my father with love. If Sue is still working at LP she us terrific. My dad thought do and so do I.
Ernie C.
Classificação do local: 5 Mission Viejo, CA
After doing a thorough due diligence visit of several Assisted Living Facilities for Seniors, we found Vintage Las Palmas in Laguna Woods. This turned out to be the best decision we could have made for my elderly parents. They have a private apartment and a bunch of things to do. The most important benefit is that they get compassionate care from a very polite staff. The best way to describe this community is to call it a Cruise Ship on Moulton Parkway in Laguna Woods. Call Sue Johnson, Executive Director or talk to one of her staff members if you have a loved one that needs a positive environment and compassionate care. Ernie and Pat Casarez