Wells Fargo Bank

Toki Rathor is a great banker! He was so helpful and patient with my husband and I while we were opening our new business.

I give 5 stars to Arang who works at that branch. After dealing with a moron over the phone when calling the general Wells customer service, I decided to call the branch directly. Thanks, Arang, for being one of those people that are truly doing their job at its best.

the location is clean and well lit at night. I make nightly deposits and always feel safe here. the staff inside is also very friendly.

This Wells Fargo is located inside Vons. I’m pretty sure I got the right location because I looked up Vons Laguna Niguel and the address matched this one.
Yes, I’m giving 5 stars to a bank! I love coming to this Wells Fargo location because it’s close to my office and it stays open longer. Meaning that I can get my banking done after work and not during my lunch hour. There are two ATM’s, a counter, and a small office. Each time I visit, there is never a line and the employees are always friendly, even the manager.
I rather use their ATM because I feel its safer being indoors than using one outside a standard Wells Fargo bank. What I also like is that they have bottled water and candy for their customers.

Parking lot is always empty and there is hardly anyone ever in line. The staff is pleasant and always welcome me by my last name when I walk into the bank with a Big Huge «HELLO» Great bank, great people. Glad I bank here.

I had a rather unpleasant experience a couple of years ago at this branch. My kids have accounts and I went there to deposit a check. I made an error when I wrote the account number. As a result the teller made a deposit into a wrong account or an account created by the system. When I noticed that the balance wasn’t higher after the deposit I told her I made a mistake and gave her the wrong account number. She got quite an attitude and in a huff rectified the problem. I told her I was sorry but I could tell she got really annoyed. I have NEVER been treated like this by a teller and let me tell I won’t be back.

This location offers excellent and FRIENDLY service. They cater to all individuals from students and have mortgage and high net worth services available. There is a drive thru if you do not want to wait in line and they have two ATM’s right out front. The standard for many Wells locations even the stand alones.
I started banking with Wells back in high school because they had ATMs everywhere. The fees can be a bit much at times but isn’t that the cost of knowing that your money will be safe when other financial institutions are sinking faster than the mercury in a Siberian winter. I think so.

Convenient location just off Alicia. Funny thing is there is a full Wells Fargo Branch in the Von’s across the parking lot. So if you come to this branch and it is closed you can run across the parking lot to Von’s. (That’s why four stars because it is so handy.) Not sure if appropriate to name names, but our personal banker here is great!
Well, the convenience factor came into play when we turned into the parking lot and the bank was surrounded by police cars; it was definitely nice to be able to pop over to Von’s instead!