Suspension Plus

Total thanks to Ben for helping me out. My shock mount bolts, one of them broke and I have been driving around with only one bolt. Ben said that I came in a little late to their shop and on a Friday but he said he’ll have his guys look at it and see what they can do. He came back and said he can do it, and it’ll be done before they close. Well he charged me a minimal fee and it’s now safe to drive on the road again. Thanks Ben and the quick staff at Suspension Plus. I will definitely refer customers.

Fast and professional service. VERY nice guest lounge area with individual work desks. Employees were polite and seemed to appreciate my business.

I took my truck in for an alignment after doing some suspension work and the team at Suspension Plus went above and beyond to satisfy me. My alignment was WAY off, but the guys reassured me that they would get it straightened out, which they did.
After returning home and driving around for a bit, I felt that the steering wheel was just the slightest bit off-​center. It was barely even noticeable, but being a perfectionist, I brought the truck back in the next day to address the issue. They looked back over my alignment and re-​centered my steering wheel so that it was PERFECTLY straight, all at no charge. Despite my never ending string of questions, the guys were friendly, attentive, and helpful.
Their comfortable waiting room and good coffee was a plus too. I’ll continue to take my truck there in the future.

Refreshing to deal with honest people that do quality work. Back up what they service. This place is very clean, with great customer service, quality of workmanship and clean facilities. More like going to the Ritz Carlton for your car. I have been racing cars for over 25 years and this place really has it going on.
Thanks Ben and Ron for everything I will be back and after leaving only 40 minutes ago have already told 4 people of the service I got
Thanks
Dave

These guys are great. Really know there stuff when it comes to suspensions. Quality work for a fair price.

(Maddie) went in for an alignment after putting new Bridgestones on the CRV, and had a very positive experience! Friendly staff, comfortable atmosphere in the waiting room and great service.

Been going here for years, really liked the guys inside but unfortunately mechanics maybe over prescribing problems. I have a lot of work done by them for my Passat Wagon and most recently they told me my manifold was leaking and needed new sensor for work totaling $ 1225. Decided to get 2^nd opinion risking$ 100 inspection charge already from Suspension Plus and went to Pacific German where they said it was only a sensor problem, total cost of $ 350. Sorry to say I don’t think I can return. Really liked the owner and George.

Had Suspension Plus install new Bilstein Shocks on my Tacoma Truck. Work was done within 90 minutes. Great waiting room, with TV, WIFI, waters and coffee. Trust in Suspension Plus when you need Shocks & Struts for your next car or truck.

I got 4 tires mounted and balanced at Tucker’s and keep in mind that it’s July 3^rd at 3pm. I guess Tucker’s and suspension plus works together. They were going to close early but somehow managed to get my car in for an alignment. I’ll give them a 5 star because it saved me a lot of time so I didn’t have to bring it back the following Monday for an alignment.

I am a single woman and need to say I feel very confident here at Suspension Plus. Today they replaced valve cover gaskets which weren’t under warranty any longer but done 2 years ago. They totally stood behind their work and didn’t charge me a cent to do a job which took half days labor at least. They didn’t have to do this but they did and with a smile and courtesy beyond the average shop. I just love Jorge and he is definitely a fit for customer service and goes beyond the call of duty. He has integrity and professionalism which Suspension Plus is very, very blessed to have behind their counter. The waiting room is comfortable and Jorge explained everything to me in a way a woman would understand. I have used them off and on for years and I will be back as they outdid themselves today. Thanks Jorge and I vote you get a raise for your excellent work today in customer satisfaction. I’m a very happy customer. I will recommend you to others and even if I have to drive further now that I moved this has drawn me back to drive the extra for such great service.

I want to commend the owner of Suspension Plus for his outstanding commitment to customer service. I recently had an issue with non-​factory brakes installed on my Lexus GS. To make sure that I was 100% satisfied, the owner fixed the problem immediately, not by replacing the brakes with another new set of non-​factory brakes, but with brand new, factory brakes from Lexus. The problem was solved and I am a very satisfied customer.

If you need suspension work and alignment this is the place. Took my 2001 mb 4 matic wagon for work; rear shocks, tie rods, axel boot and alignment. Car rides perfect. Ben explained every step.

Alignment has never been straighter! Waiting room is super nice and I was getting my tires done at Tucker tires which they do a ton of work together. I will always come here for any suspension needs.

Honest. Nice. Reliable. Quick.
To me, those are the most important things in a mechanic — and Ron and his team at Suspension Plus have it all.
I was on my way from LA to San Diego and my car started making a not good noise. I got off the freeway at a gas station to inspect… but they didn’t have a mechanic. I asked the customer next to me if he knew a place I could get it checked out. He highly recommended Suspension Plus (and said several times «not the place next to it, but Suspension Plus. They are great and honest.»)
I pulled in — and sure enough they were great and honest! After I explained that I was on my way to a meeting in San Diego — Ron had me pull around back and had a mechanic look at it right away. They fixed my car and I was on my way in no time.
And they were all so nice too! I say that sincerely. I felt like they really cared.
If I didn’t live an hour away (Santa Monica), I would definitely take my car here. In fact, I am considering taking it there anyway and just putting up with the drive.
A great, honest mechanic is a true treasure to find!

I dont understand any of the negative reviews below, I am from out of state and had my 1999 BMW 328 running long days and long nights, I was mostly worried taht I would be taken advantage of (my car knowledge is not the best) but it was quite the opposite. I was explained why my car had been acting the way it did and got great tips on how to not have the issue occur again. I was really happy with everything and it definitely helped to be able to sit comfortably and enjoy the television while waiting.
Would definitely reccomend this place to anyone feeling uneasy about trust and being taken advantage of!

Needed a strut replaced on my 04 Acura TSX and was at work that day. Dropped it off on my lunch and picked it up a couple hours later. Only charged me $ 80 which I though for only one being done was reasonable. 3 weeks later, strut seems fine. Solid work. Would come back for future suspension work.

Suspension plus is awesome! Nice people, great customer service, they do the job right, and you feel at home while waiting! I definitely recommend them. See for yourself!

Worst place ever! I took my car here for an oil change and general check-​up because, frankly, it’s a cheap oil change. Ron tells me my breaks are at 80% (all of them), which i thought was weird bc last time they were checked, they were at 20%
I heard noises, so the next day I took it to John’s Foreign car service, only to find out I’m runninh metal to metal!
Do yourself a favor and take your car somehwere else – they don’t know what theyre doing here. John’s Foreign (next door to this place) may be more expensive sometimes, but you’ll end up paying triple in fixing the damages this place causes

We took my 2009 Jeep Wrangler to them because it had the case of the dreaded death wobble — though it is has never been off roading and everything on it is stock, it still got the crazy shakes. I blame it on the not so wonderful roads around here.
Anyways, we took it in and though we spend some time in there, everyone was very nice and were sincerely trying to help us. The death wobble is not a simple problem to pin point and not a lot of shops really know how to handle and fix it. It took us a couple trips to the shop but ultimately after tire rotation and alignment and a new shock absorber, my jeep seems to be back to normal.
Great customer service.

DO NOT TAKE YOUR CAR HERE!
Update: They aligned my tires wrong. My brand new expensive front tires are worn on the edges and the metal is showing through due to improper alignment. Thanks Guys. I have had nothing but problems since these guys touched my car. Now it is obvious why his place is so upgraded.
DO NOT TAKE YOUR CAR HERE!