I have a Matthews Fan Co. Irene-3H ceiling fan that I wanted to get replacement fan blades for. After looking at , I discovered that Lighting Innovation is their parts distributor. I gave them a call and they had what I was looking for. The parts & shipping were reasonably priced so I proceeded with the order. They promptly faxed me an invoice and a credit card authorization form and the order was quickly done. It didn’t take long for the parts to get to me and I’m in Canada. I found the staff friendly, courteous and knowledgeable(phone & email). It was a pleasure dealing with this business. Thank you!
Colin G.
Classificação do local: 5 Laguna Niguel, CA
After purchasing 3 pendant lights, we had a problem with one of them. Alex offered to help and fixed the problem — only to find out that the light failed again after a few days. After another failure he came to the house personally to assess the situation, discovered the problem and offered the fix. Thank you for the great service.
Dee B.
Classificação do local: 1 Rancho Santa Margarita, CA
I went into this place for help with lighting, assuming they would offer a large selection. Not the case. There were some pieces hung the store to look at, but many seemed dated. Most business appears to be done by ordering from a catalogue. I personally can’t shop without seeing, touching and feeling the item I am purchasing. I did not find the staff helpful or very bright either. Communication was pretty challenging!