British Food Shop

I went here a couple weeks before Christmas to get some candy for my dad. They had an excellent selection of candy. The only thing they were missing was his favorite tea, but other then that this store is great. I did not take a look at the other items because I just know what kind of tea/​candy my dad likes.
I’ll have to come back again soon to check out their other stuff.

My wife and I went there to surprise my friend with some pastries, that she could not get where she is from (GA). I called and confirmed when they were open and if they had the products I was looking for.
When we arrived there, we were impressed by the amount of English stuff they had on their shelves, and made a comment to one of their employees. (He didn’t respond). It felt like he was giving us the cold shoulder. As we were shopping, no one came out and asked us if they could help. I had to ask where a certain item (s) were, and also had to ask how much they were. I was under the impression, that products had to have a price tag on them.
I give the store a «one» star for bad customer service, but 4 stars for selection. I’m going to have to go back sometime. I hope that their customer service improves, and that, I know how much I am paying for an item.

I made an order on November 19, 2015. It is now December 22 and I still have not received my order. I have called and emailed them every day multiple times a day for the past two weeks and no one has answered my calls or my emails. I can’t get a person on the phone I can’t get a refund and I still don’t have my Christmas cake. Do not order from this place I’ll just charge your card and never send you a product!

Never again. I understand it’s the holidays but I put an order in days ago and never received a confirmation. So for the past three days I have been calling and emailing and messaging their Facebook page just to find out if the order was shipped out and if there was a tracking number. For days I have received no form of response or an acknowledgment of attempt on my part to contact them.
This afternoon I finally reached a live person — a woman with a South African accent who said I had to understand how busy they were. I do understand how busy they are I own a small business. I also know this time of year it’s important to give your customers tracking numbers so they know that their orders are on the way and they can follow them. This woman was very put out that she had to give me a tracking number. She kept telling me that I could get it from UPS. And I said no you don’t understand the store you order from is supposed to give you the tracking number and then you put it in to the UPS tracking system.
She really was kind of rude. So next time I will look for British and South African foods elsewhere.

The English Christmas Cake, that my daughter ordered for me, has arrived, and I am so disappointed. My daughter has bought Christmas Cakes for me online for years, and I have loved every cake. However, this year she chose «International Food Shop» on Forbes Rd, Laguna Niguel, CA. The price is way too high, and the quality way too low. The main ingredients appear to be preservatives and assorted syrups. I’m not even sure if the cake has a marzipan layer! Does adding almond essence and warning that the cake «may contain nuts» reassure me? I will keep the cake for decoration purposes only, because artificial flavors are not a substitute for fruits and almonds.

Great selection! I was impressed with the amount of stuff they had there. The prices were a little high, but honestly not unseasonable at all. For instance, a bag of Wine Gums (gummy candy) was $ 1.95. Great selection and anyone who is from Britain or enjoys British things should go. A lot of fun picking out stuff!

My English husband and I come here every couple months to pick up tinned goods, crisps, biscuits, and teas he loves and misses. The store seems to carry predominately South African and UK goods. While some items will be discounted due to sell-​by dates, and will be under the marked-​down sign, some occasionally slip through the cracks. So just make sure to check.
It’s a simple store that sells a taste of home to people like my hubby (who moved out here in 2003). Yes, it may be a tad overpriced but until they have nationwide British supermarkets chains, you just have to suck it up unfortunately!

My go-​to place for a taste of home. If I’m craving something proper Cadbury, my favourite cereal, a can of lemonade or even cooking supplies and seasonal goodies; xmas & easter especially — I come to the British Food Shop. A great selection of the things I miss from England and also a GREAT place to bring an American friend to share with them how good candy can actually be! Prices are as expected — this stuff has to travel 5,300 miles in a shipping container to reach my belly.

This store is a gem… I now can get everything I need to make some specialty home cooked items for my grandson-​in-​law. The prices are fair and the selection is really awesome. I love this very unique food store.

im irish and when i discovered this shop it felt like christmas morning. It has rich teas, digestives, hp sauce, taytos, bacon, weetabix, mi-​wadi, curry powder, bisto, curly wurlys. The lot! A little bit expensive, but that doesn’t surprise me, no doubt the irish government is getting something out of it!

Awesome place for UK chocolates, my mom was born there and loves lunchbar and others so we always come here to get some, plus we like the chocolates too!
Mint Aero! Yum! Nando’s peri peri sauce! Sparletta Cream Soda!
Good South African Chocolates too. Sodas, cereal, marinades, there’s so much here!
Even have things from other parts of Europe, like Italy, Belgium, Germany, great store!

Hmm, what to say. it’s small, uninviting and I was severely depressed on what was on the inside. I can honestly say it reminded me a a small 99 cent mart. Prices are a bit outrageous and the only redeeming quality of this place is the beef jerky. Beware of Marked down chocolate ! it’s not a deal, its expired ! CHECK THE DATES !

My British friend has been dying to come here. She is kinda a chocolate snob and swears that British chocolate are the best.
We are from San Diego and were driving through the area and we pulled off the freeway and proceeded to do some serious damage in the candy aisles.
The place is a decent size with a variety of not only British products but also International products.
I saw Middle Eastern syrups, English Teas & jams, HP Sauce in a variety of flavors, and countless other international items.
As I said the majority of our purchase was chocolates. after ringing up nearly $ 250 between the two of us and with a long and extremely Hot drive back to San Diego, Alfredo and the young man that rang us up got a nice box with insulation and ice packs for us, and we secured all the chocolates in there. Thank God for that generous move on their part. Without it, for sure everything would have melted by the time we got back to San Diego.
I am knocking a star off because a few of the items we purchased were expired. We did call back and they are supposed to be refunding the cost of those few items.
We will be back next time we pass through the Laguna Niguel area. They are also avaialble for shipping online at
Cherrio!

The store itself has a lot of imported goods from around the country (not only British goods). I agree that the food prices are a bit overpriced, but think about it, they’re imported goods, you won’t be able to find those items at any U.S. grocery stores :) This is my first time coming here (I live in the LA County area), and I must say, it was a great experience. Also, make sure to check the expiration dates on your items before purchasing since it goes by DD/​MM/​YY.

I came to this store hoping that I would come away with a glorious stash of European chocolate, particularly the less prevalent (at least in the U.S.) varieties of Cadbury bars. Unfortunately, I was only able to buy a couple of items since nearly the entire inventory is insanely overpriced. Nevertheless, the visit was worthwhile since I discovered Butlers, this amazing Irish chocolate brand — I bought a divinely rich and surprisingly thick milk chocolate truffle bar for a reasonable $ 3.

So glad to have this little gem of a store close by! Pickled veggies aren’t found in U.S. supermarkets and my sandwiches sure do appreciate the pick me up! They also have a wide variety of British dessert and snack items. Yay!!! Thanks for the taste of the U.K. here in California :)

Stay away from this place. They will charge your card, then call several days later to tell you they don’t have any of the items.
Also when I wanted to ship it outside of the country which they say on the website they will do the lady called me and with an attitude said I should order in that country instead of her’s because she didn’t want to ship them.
Place is a total rip off and horrible service.
Stay far away.

I placed my order on 3÷18÷11 and was immediately charged. However, the product did not ship until ³⁄₂₉ due to a situation with importing the items. OK, I get that you couldn’t ship right away but you shouldn’t take my money until you can ship. Then, it turns out that one of the items — THE MAIN ITEM — was shipped wrong. I know what I ordered and couldn’t tell there was an issue on the order confirmation because the description was so similar. When I went out the web site to try to figure out how it happened, the product I originally tried to order was gone — they no longer carry it. I think they must have made a substitution without asking me. The product they sent is readily available in the US. The product I wanted isn’t. So, the whole purpose for placing this order was ruined. I spent $ 12 shipping an $ 8 order, only for the wrong item to arrive.