Beacon Carpet Cleaning, Inc.

Beacon Carpet is the Best! We purchased new carpeting and were concerned about the first cleaning thinking the cleaning process might diminish some of softness and finish. The carpeting was badly soiled due to usual foot traffic from two adults and perhaps the make-​up of the silk strand fiber which is primarily cotton. All of the concern was needless. Beacon cleaned the carpet and it was better than new!!!
The softness was restored and all soil removed.
Jose and fellow worker were prompt, courteous and took great care to protect furniture and carpeting.
Rest assured, Beacon is by far the best!!! You will not be disappointed.

Persian rugs have never looked so amazing. Great people, great service!

i am revising a prior review based on customer service– AMAZING
the owner contacted me (without me calling the business) when he heard about my experience. he stated that they have a satisfaction guarantee and that something should have been done as soon as it became apparent the rug could not be cleaned sufficiently. what i liked most about his reaction is that Ken said this was a teachable moment for his staff– excellent attitude! he offered me a re-​cleaning, bur since i curb-​alerted the rug the day i got it home, he gave me a refund. his eagerness to rectify the situation is impressive, and i can honestly say i would take a rug (just not a lost-​cause-​3inch-​filthy-​shag) to them in the future!
original review: dropped off a shag rug, told it would be ready in 2 weeks. called after a week to see how things were going– told i would be called when it was ready. called a week later, and it was ready.
i was charged the price agreed upon for a heavy shag by the square footage. when they knew they weren’t able to clean it, that should have been changed.
the rug was dirty and unusable– no way i could put this down on my new hardwood floors. it shed more dirt than when i brought it in. i don’t expect miracles, but when i told them i would have to get rid of the rug after this cleaning you would expect either a no charge or partial charge for NOT being able to clean it adequately.
will not use this company again.

Very happy with their service. Needed to prepare our condo for selling and the carpet edges on the stairs had gotten quite stained. I choose the green cleaning option even though I was informed that it is not quite as aggressive as regular chemicals.
The work was done in our absence and the result was perfect! The stairs looked like new and so did our rooms. I’ve already booked them again for the new house and I will always choose green! Thanks for the great work.

I have been using Beacon for nearly 15 years now– had a friend who worked at a carpet distributor /​installation business who initially turned me on to their superior work. I have been more than satisfied each and every time they come.
Reliable, conscientious of delicate things, they take note of spots that need extra work and work those area for a beautifully uniform clean.
I must admit I was negligent with carpet cleaning– over a year since the last time–
I had a lot of remodeling work done and stopped cleaning the dogs paws after a run when it already seemed so trashed — I was resign to TRY to get this 15 year old white carpet clean but prepared to start saving for carpet replacement.
Couldn’t believe it– I thought «well, it still needs to fully dry…»
but it’s unreal! It’s like new again– no stains or residual dark areas– there will never be a need for replacement as long as I have Beacon– thank you!

Beacon Carpet Cleaning has been cleaning my carpets since 1989– Of course, my carpeting has been replaced several times over the years and I cannot imagine having anyone else do the job. They are ALWAYS on-​time, conscientious, and do a terrific job! Need I say more???

they cleaned a silk and wool carpet that my cat had mistaken for a litter box. they did a FANTASTIC job, it’s like new. pickup and delivery were as promised. couldn’t be any happier with the people that i dealt with and the service provided.

My first time for Beacon Carpets and they did not disappoint. Very easy to schedule, very professional nice guys and went the extra mile to get spots out. They cleaned an area rug and my motorhome. My motorhome was spotless which is a challenge being a motorhome. Will definitely have them out again.

Beacon carpet cleaning is absolutely the best!!! I called– a pleasant receptionist let me know that theyy did both carpet and couches/​chairs and offered to have the owner come to my house to measure to get the most accurate appraisal. He came and was highly professional so I booked an appointment for my couch and chair and two bedroom carpets. The two workers who arrived took great precautions to protect the corners of my walls, hardwood floors and teak furniture! Did an amazing job — stains were taken out of the carpet that I thought would never come out! So glad I went with beacon. They are now my ‘go to’ company!

I have been using Beacon Carpet Cleaning in my home for the last few years with very satisfactory results. They are always easy to book, on time, friendly and most importantly they KNOW WHAT THEY ARE DOING! I had a previous carpet cleaner try to remove some difficult spots and ruined my carpet in places with the chemicals. Beacon was able to help it our and take out some rust spots that I had given up on. Amazing! I love this company and will be loyal to them for their fair and professional job!

Beacon was referred to me by a client of mine who was raving about their service. I was impressed from start to finish! The owner was a pleasure to meet. He was highly experienced, informative and a pleasure to deal with. His cleaners worked extremely hard on my carpets (to the point of heavily sweating on a cold rainy day). They were extremely attentive, put corner blocks up so as not to rub the edges with equipment and did an really good job on the carpets and upholstery (couch and lounge)…huge improvement and could not have asked for better job. I will definitely use them from now on!

We have been using Beacon for almost 20 years. And yet again as always they did an outstanding job. They always arrive on time as scheduled. The carpet looks amazing. All stains out all traffic areas clear. Stairs look like new. I definitely recommend them.

I have used Beacon Carpets for years… wonderful! Today Allen & Enrique went the extra mile for us. SUPER attention to our needs and detail! I will ALWAYS use Beacon Carpets.
Fast, Clean and top of the line equipment. Norma makes it all seem so easy.
Well Done Beacon — customer service like we used to have!

Excellent Job! Very professional, neat and clean. I owned a carpet cleaning business for 13 years so I know what to look for.
Thanks for another great cleaning. .. see you next time.
Paul

I just had Beacon Carpet Cleaning out to clean carpet, they also spot cleaned some spots on there recommendation.
Super nice, CLEAN. Totally use them again!

Beacon carpet cleaning has been excellent throughout the years. We have used them for a while and they are always attentive, caring and give us a prompt call back whenever something comes up.
They dont try to add on any fees or sell anything unnecessary. There will make sure you get your money’s worth. Highly recommended.

I used Beacon to clean a large wool area rug. Because it was on a wood floor, they arranged to pick it up and then deliver it when it had dried.
They were on time for for both pickup and delivery. They were very nice and the best thing is that my rug came out beautiful! I couldn’t be happier.

Great service… great people… great experience every time=5 stars plus!!!

After trying several different companies to clean my large wool area rug and carpet I found Beacon. They are always professional, use guards to protect the corners of the wall and do a great job for a reasonable price. It does not get better than that!

Beacon Carpet Cleaning have been cleaning our carpet and furniture for more than 10 years. They are on time, meticulous cleaning, careful working around and moving furniture, friendly, work quickly but carefully. Bob, Colleen, and I highly recommend Beacon Carpet Cleaning!!!