Link To Life Emergency Training

Can you pleAse provide me with a number to contact Dave spencer the man doesn’t respond to email or voicemail and is basically not allowing me to complete my emt skills, it’s crazy

Was finally able to track down the «Director» Dave, (OCFA BC) at his work office and ask for my refund. At first, he proceeds to tell me about the 45 day waiting period, but I told him I was on day 80 and that I demand an immediate refund! Told him that I’d be calling his work office number every day unless I receive it. He finally agrees to issue it back, on one condition, that I extend him the courtesy of never calling him there at his work office again. I said, «well Dave, if you’d have extended me the courtesy of a consumer or customer, then I wouldn’t have had to go this route!» Absolutely the most unprofessional «company» I’ve ever dealt with! Would’ve never expected that level of unprofessionalism from a BC…
DO NOT WASTE YOUR TIME ENROLLING IN ANYTHING THEY OFFER!!! COMPLETE AND TOTAL RIP-​OFF AND SCAM

If I could, I would have given them a 0.
This company is a SCAM. Beware! For a company run by a supposed Battalion Chief of the Orange County Fire Authority (Dave Spencer), I’m shocked.
I work full time and go to school full time, so I was looking for a hybrid EMT course. I found a few online and saw Link 2 Life’s program. I had an interest in the program as it was based out of Laguna Hills, worked with my schedule, and their website was informative and contained their accreditation certificates. I called the office to ask some questions and spoke to very helpful staff members. I thought it sounded like a good deal, so I enrolled.
After enrolling, I completed a lot of paperwork for the course. I was then provided with a link to the textbook publisher’s website. The link had instructions on how to set up a temporary account for 14 days through the publisher. I was told by Link 2 Life to use this temporary access until my textbook and access code, which were on order (and included in part of the tuition) arrived. Mind you, this is temporary access through the publisher, and does not cost Link 2 Life anything. This access is what you use to complete the course materials as the online portion of the course.
After about a week, I had completed a few chapters from the course and sent an email to the instructor for the course, Dave Spencer, asking some questions regarding the content. I never received a reply back answering my questions. Some instructor, right?
It was also somewhat difficult for me to read and highlight using the e-​text, so I emailed the office staff and asked for an update on my physical textbook. I received the same information before, continue to use the temporary access as the textbook is still on order. I thought it was odd that it was taking so long for the textbook to come in, since I checked Amazon and they were offering the exact text book with access code, with SAME DAY delivery.
After 2 weeks, my temporary access expired and I still had not received the textbook. I emailed the office staff yet again, who stated they were hoping to get the textbook to me in the next day or so. I started doing more research on the company and tried to determine if I could find out who the president was to figure out what was going on. Turned out the director is Dave Spencer, the instructor that never answered my questions.
During my research, I found a review on AOL in regards to their Carlsbad location that was posted in February 2015. The post was from a livescan technician, who stated she performed livescan for a student and Link 2 Life provided her a company credit card number (some of the courses include livescan). The credit card was declined, and after repeated attempts to obtain payment from Link 2 Life, the office staff told her they were having financial difficulties and could not pay.
Another similar review of the Carlsbad location stated the company was having financial issues and they could not provide the basic equipment to students, even the equipment the students paid for. The other views on Unilocal for this Laguna Hills location echo some of the same issues — continually changing instructors and broken or missing equipment.
My further research led me to the State of California Emergency Management System website, in which you can search for accredited EMT programs. I was shocked to find out that the accreditation for the Laguna Hills location (through Dave Spenser) had been expired since June 2015, despite their claims on their website of being an accredited program.
I immediately regretted enrolling in the program, and contacted the office staff to request a refund since they were falsely advertising their course. Maryann the office tech sent my information to Ray, another office technician. Ray stated he would send my request to drop and refund to the director (Dave Spencer). After 5 business days, I did not receive any information from Link 2 Life regarding my refund. I emailed Ray back, who told me to email Dave Spenser Directly. This is the same person whom I’ve been trying to contact over the last several weeks with questions regarding content and concerns; however, I have received no response.
After 2 MONTHS, I repeatedly contacted the office techs regarding my refund. After about a month, they started ignoring my messages. I never did hear back from Battalion Chief Dave Spencer.
Luckily, I had used a credit card to pay or the course, so I disputed the charge with my bank. After those same 2 MONTHS, my bank was unable to get the company to process a refund, so they reversed the charge on my credit card. Had I not used a credit card, I would have been out $ 1,200 for the course and would have had to file a lawsuit against the company.
BEWARE BEFORE USING THIS COMPANY.

This review is for the EMT-​B course. I couldn’t find a lot of reviews for this place so I’ll try to give a detailed review.
First, the bad:
I took off one star because many of the equipment for the exercises and practices were old, broken, or missing. For example, one of the two traction splints was missing the heel stand and the other one didn’t work at all. When learning how to suction, there was only one hand held suction device so the instructor just demonstrated how to use it in front of class. There was rarely enough equipment for the whole class so we either had to split into groups to use them or it was just passed around to get a closer look. I would’ve preferred a more hands on experience with the equipment, but it wasn’t that big of a deal. For the last 3 classes, the projector was missing. Not sure why. The instructors had to just read off the computer screen as we sat there listening. Didn’t learn much during those days since it’s hard to take notes from just listening.
I took off the second star because I thought the class was poorly organized and structured. We had about 7 different instructors throughout the 6 week (I think) course. It was a little frustrating since instructors would say, «oh your instructor for the next class will cover this/​that» and the topic or skill would keep getting postponed until later on in the course. I think having that many instructors for the class puts the students at a small disadvantage since there seems to be a lack of communication between everyone. Instructors weren’t sure who covered what or when. It’s not their fault, but I think the class should be better organized to avoid all the postponing and confusion.
The good:
The class moves fast, which is what I was looking for. The class is shorter than most places so if you’re looking for something quick, this is it. Most places that I looked into took about 2 – 4 months for the course but this class was only 6 weeks long. There’s an online quiz that you take at home and is due at the beginning of every class. I liked it since it kept me up to speed with all the chapters being covered, or at least forced me to read as much as I could. The quiz consists of 20 questions, is untimed, and open book. It somewhat reflects the National Registry exam so it was a helpful tool. You have to score at least 80% on the quiz in order to pass it. There’s a midterm and final with the same layout and rules as the quizzes. However, the midterm and final had about 150 questions or so and the final is timed, but you have plenty of time to finish it.
The instructors were really friendly and helpful. Each one has his/​her own weaknesses and strengths, but I was happy with each person. They are definitely approachable and knowledgeable. Keep in mind though, there are days when the topics are just really dry. Since there were 7 different instructors with different teaching styles, it could go either good or bad for you. My two favorite were Dan Corbin and Kit, because they just took charge of the class and made the lessons more bearable. I thought they were the most informative teachers. Unfortunately for me, they only taught one day out of the entire course.
The people at the front desk were great too. Maryann helped me get all my paperwork together in a quick and timely fashion. Ray was helpful in explaining the course before I signed up. We had a little miscommunication at first but he was courteous about it and helped resolve the issue. Great customer service, and it didn’t go unnoticed.
Overall, the class gets the job done. It was a relatively cheap course so I didn’t expect much going into the class. Our entire class passed the class so we all left on a good note. I was able to pass the National Registry on the first try, but I had to study for a week before feeling confident about taking the test.

I did my EMT-​B training here several years ago. I took the accelerated course and had all of my training done fairly quickly. All classes are taught by paramedics. Most classes were taught by the owner, who is a paramedic with the OCFA.
This is a not-​for-​profit company, so they provide their training at a very low rate. I think I paid about $ 500 for the classes, when most other schools in the area were charging about $ 3000. I think only Santa Ana College offers this class for less, but you have to sit through a whole semester of class.
The EMT class here also includes the exam at the end to get your certification from the California State Fire Marshall.