Gail Ross, MD – Windstone Behavioral Health

Dr. Ross is part of Windstone Behavioral Health in Laguna Hills. She does not spend any time getting to know the patient. She’s generally pretty rude and she never returns calls, even when it’s urgent. My mother never felt as if Ross cared about her well-​being. It’s «how are you doing, here’s a prescription for some some pills, come back in a month». She prescribed new psych meds to my mother and basically said, if it doesn’t work, go back to the old meds.
Sad to say, the meds didn’t work and I had to take my mother to the ER and it’s been over a month and I’m still trying to help my mother get back to «normal.» She even prescribed a psych med that has nothing to do with psychiatry. The drug is for nerve pain with a side effect that may help with anxiety. The ER doctor even asked why she was taking this drug.
To add insult to injury, told Ross about the ER and she never once called to see how my Mother is doing. She clearly doesn’t care about your mental health. I’d give her negative stars if I could.