Quattro Passi

Quality! Quality! Quality! and stylish too! One-​of-​a-​kind Italian shoes and handbags straight from Italy in Laguna Beach!!! If you’re in the area, you must stop by and check out all the goodies. Gabriella and her staff are SO friendly and knowledgeable and if you are lucky you might even see her sweet daughter helping her out at the store. Thank you, Gabriella, for bringing us unique, comfortable, and high-​quality shoes.

I absolutely love this store! The quality of the shoes is something you do not get in the states… I love my shoes !!! The lady/​owner was so helpful and patient helping me when I was so indecisive to find shoes for my special events coming up…
Thank you

The owner is extremely rude. I would not waste your time here.

Loved the store, the purses caught my eye. After humming and hawing about which size and color, I decided on which I wanted and was told that color and style was not available. I left without purchasing anything, but looked online for the Maxima bag, and was able to order it from the same store. Within a couple of hours I received a phone call that it wasn’t available, did I want a different color? I said no, then was offered the bag I wanted, but it would take 2 weeks… that’s all…2 weeks wasn’t a deal breaker, so I waited. As promised, my bag arrived within 2 weeks, and I saved 20% by ordering online! I’m very happy with my purchase. My only complaint is the fact that I was told it wasn’t available in store and I wasn’t offered options to order, and, yes, I did ask! The woman in the store was the same as the one who called me, a bit strange, but I am happy with my purchase, the price, and the shipping. Beautiful merchandise!

Buyer beware! I discovered this store last year and I have brought friends. Cumulatively, we have purchased 4 pair of shoes, and 4 handbags on two visits. Most recently, I was undecided between two handbags. The sales person pushed one over the other. Her attitude, at that time, was like she could not be bothered and just wanted the sale over with. When I got home I realized the alternate handbag better met my needs. I returned the following day (less than 24 hours) to exchange the bag and to purchase a pair of shoes I was looking at the prior evening. I was told that handbags cannot be returned or exchanged. This was not communicated the evening before. While the return policy is on my accompanying receipt, it is not obvious and not typical for most stores. I spoke with the owner, who also had attitude. The reason given was that they spend a great deal of time on initial purchases, which definitely was not my experience. There was absolutely no concern about customer satisfaction. It was not as though I was asking for a refund; rather I was there to spend more money. This was one of the worst retail experiences I have had in many years.

It is nice not to have to travel to Italy to find beautiful style shoes. Just a short trip from Newport to Laguna Beach. I love the styles, the store, the location and of course Gabriella, the owner, specially because I get to practice my Italian with her when I come to the store. It is a 100% Italian experience. Ciao!!!

When I saw the colorful, cute wedges from the window display while on vacation last year in Lagna Beach, I had to stop in the store. I tried on the Mercanti di Fiore two strap leather wedge in red and I instantly knew I had to get them. They are the most comfortable wedges I have ever worn in my life. I can wear them all day and my feet will not be in any pain. This alone is well worth the price, and the price is actually very reasonable, considering the high quality and being imported from Italy. I will definitely continue to shop at Quattro Passi Shoes. I recently ordered pair of shoes on their website, and it arrived at my house so quick. I ordered the Mercanti di Fiore leather flower wedge– beautiful and comfortable. I am thankful to have a «go to» place for quality, comfortable shoes. Gabriella is very friendly and helpful. I wish her business all the best.

Ladies love shoes and I know this, so what better way to please your wife, your gf (or both) than to buy her shoes that are the latest European style and fashion, but are also comfortable and sexy at the same time? Easy answer: Quattro Passi. These days, most department stores, Macy’s included, are selling all the brand name shoes, but read the labels: 95% are made in China! Why? Because they are cheaply made with man made materials! At Quattro Passi, the products are straight from the cobblers in Italy! They use the finest leather (dare I say leather, not pleather!) which make her feet feel (and look) like a million $$$ dollars. Gabriella, the owner is the real deal, straight from the old country and she is super knowledgeable about the most recent trends in Italian style and will act as your personal stylist while you are in her store! She sells Mercanti di Fiori and Michele Lopriori, top Italian brands and others as well. So if you want REAL and ITALIAN and SEXY, you will visit Quattro Passi of Laguna Beach. Like most products, you get what you pay for, bello, so plunk down a few duckets and she «will love you long time». After, walk in your comfortable Italian shoes to Alessa for a great Italian meal. Ciao bellas and bellos!

I am a guy and I am probably not supposed to rate a women shoes store, but my wife and I we visit Gabriella’s store at least once a month. My wife is Italian and she is a shoe freak, so there’s no better place where to spend our Saturday evenings.
Gabriella is very nice and polite, she always makes one of her wonderful espresso for me while my wife is busy picking the right boots or sandals, depending on the season. I enjoy listen the two of them speaking Italian all the time. I am not sure I fully understand what they say cause they talk so fast and sometimes it really sounds like they are having a fight, but then they laugh wholeheartedly and I know that everything is all right and I feel good. As for the shoes, they are hand made and they look fantastic and… what can I say, I am a guy I love the way my wife looks in those heels or flats and I love to see her happy!

Best shoe shop in Orange Country! The shoes are made with real and unique material. Very fashionable, very cute, and it is very comfortable to wear! I lived in Italy for 40 years and this shoes are from real well-​known companies that you can only find in Italy, so they have to be shipped from Italy! I also had this pair of shoes that I bought about a year ago and they still look like I never used them!

I would give negative stars if possible. Gabriela sold us a pair of shoes that broke after the third wearing. She was unwilling to help us in any way we are very displeased with her. The shoes were obviously defective and her rude demeanor was not helpful at all. For over $ 300 shoes to last three times wearing them is ridiculous and she just stated look at the receipt the return policy is on there, 7 days and has to be unworn. Obviously though these were DEFECTIVE, it wasn’t that I wanted a return I loved the shoes when I tried them on. Even after wearing them just once the entire sole was scratched very badly. I have an office job how is this possible? The shoes were very poor quality the material on the heel completely came off the third day. What a terrible store owner who can’t back up her own merchandise. Save your money and time by shopping anywhere else. She was completely unwilling to help at all. Thanks for nothing.

Highly overpriced and the selection is not appealing. Don’t even waste a trip. Owner has an attitude and the entire experience was unpleasant.

Love this store! Gabriela is super nice… and my shoes feel like butter! I’ll be back!