Lafayette Florist Gift Shop & Garden Ctr

I ordered a flower arrangement out of their catalog book at the shop. I asked for some substitutions and changes. I admit my expectations were a bit low after being underwhelmed by 1−800-flowers. When I returned to pick up the arrangement, I was ecstatic! It exceeded my expectations, and was worth every penny I paid. The arrangement was for a centerpiece for a ceremony, and it really made things extra special. Thank you for your work. I’d absolutely order from Lafayette Florist again, and will recommend to friends.

I live in Massachusetts and needed to send a 30^th birthday arrangement to my friend in Broomfield, CO. I went straight to Lafayette’s website and found their floral delivery options. They now use FTD which by FAR surpasses 1 – 800 flowers and those other crap websites that steal your money for almost no flowers. Being so far away I was not able to physically see the arrangement before it was sent or meet the florist. The flowers were delivered today and I am SOO happy with the picture I received from my friend! The arrangement she received is exactly what I ordered! same colors and everything! They even added a super cute bow and a pearl sash for accent! I am so happy! I will be ordering from this shop again!

If you walk into a business today that is still using the DOS System; that’s right, those orange letters and numbers that blink set to a blackened screen you should leave. Just use the GPS on your phone to find another florist.
I asked to have flowers delivered to my wife and because the clerk could not show me a photo of what I may be getting for the money they simple sent one flower in a horrible looking farm vase and some babies breath. It was sad and the deliver fee was 15 bucks. Maybe not their fault, they were very nice but the product was lame. It says a lot about a place when they’re not up to speed with customer service in a technological sense.
I recently bought flowers from another shop called 1 – 800
from my desk and was even able to see exactly what I was getting for the money. The flowers where amazing this time. Its a brave new world and Lafayette Florist would be well served to be part of it.

Just moved to the area and had been dying to check this place out! Unfortunately what finally brought me in was my boyfriends grandmother being hospitalized.
The shop is amazing, tons of options and a great place to stroll around. It’s huge!
After picking a gorgeous bouquet ($ 85 in the refrigerated room) the cashier begins wrapping up the flowers with the vase filled to the brim with water, I asked her to please dump out some of the water since we would be driving a while.
After dumping some of the water out she re-​appeared and our flowers were wrapped up and tied with the pricetag still clearly showing.
I am not sure if it is typical to keep the tags in like that but I was quite disappointed with the level of customer service. Especially with such an expensive purchase.

Extremely helpful staff they helped me find the right plants and they were just wonderful thank you

Lafayette Florists did the flowers for my mom’s memorial service. I am absolutely thrilled with the gorgeous bouquets they created. I was pretty specific about what I was looking for– something colorful and cheerful that would represent a celebration of my mom’s life, not something gloomy or funeral-​like.
I felt like the woman I spoke to really understand what I was wanting and promised to honor my mom– and the results were fantastic. Sunflowers, birds of paradise, lilies, ivy wrapped around the vases, lots of orange, purple, and earthy green. I was very pleased and my mom would have loved them.
Thank you so much for your thoughtful work on these arrangements. They helped make the ceremony feel like a celebration of life and love.

Great selection and quality of cut flowers, house plants, annuals, perennials, and supplies. Love this place for my garden as well as for gifts!

Stopped by Lafayette floral to pick up some star gazer lilies and flowers for Mother’s day and was impressed with the variety of floral options the store had. Surprised there was still a good selection since I came in a day before Mother’s day. Staff seemed to be friendly but no one approached me, I had to ask for help. I didn’t really mind tho, they employees were occupied and I was able to walk freely in the walk in fridge and around the store till I made my selection. Will come back again for future floral needs.

So so so disappointed in my flower order. I live in NY and was planning my friends bridal shower that was being held in Lafayette (right around the corner from Lafayette Florist). I called and talked to Lori several times before actually placing my order. She made me feel like we were on the same page with color choice, flowers, arrangement etc. I was very excited and was even more excited/​comforted when the woman who would actually be doing the arrangements called to again verify everything with me.
I should mention I had picked out a specific arrangement from their book altered color and requested no daisies or carnations. I wanted 4 full vases which came to $ 180. I expected to have full arrangements like the picture, like I was promised.
When I went to pick up the arrangements I was extremely disappointed. Not only were their purple carnations (the colors I asked for were coral, orange, and pink), purple daisies with missing petals, peach roses that were browning on the tips, but these were the least full arrangement ever. They all looked homely to say the least. I asked for changes to be made; the carnations removed, daisies removed, and for the full look to happen. The guy tried to fix the flowers twice. Each time it was worse than the next. The flowers came back out clumped together and more straight rectangular looking than full. More daisies were added in white and the purple was never removed even though I asked several times. It just was horrible. The guy said that he made them as full as he could and that he thought they looked nice. That instantly made me question his floral abilities. He said he could give them to me for half off. I asked for a full refund which he gave me (they charge your card as soon as the order is made up). Clearly he wasn’t happy with the situation but neither was I since I had planned this event from a distance and thought I was getting something that was discussed at length. Instead we went to a grocery store and got beautiful flowers that we arranged perfectly. I will not be ordering from them again and neither will my friends and family in the Lafayette area. Waste of time!
Oh the real kicker. I called to talk with Lori about the issues that I had and to let her know how disappointed I was. The lack of care or concern that she showed was disheartening. This place has no follow through and they could care less if you’re satisfied or not.

From my point of view, this shop really focuses on customer satisfaction. I ordered via web for my sister who delivered in a nearby hospital. I didn’t feel the picture of the arrangement matched what I ordered but the shop courteously and quickly sent a replacement. I really appreciate that they treated my complaint seriously and immediately fixed it. I would definitely recommend them in the Lafayette area.

Amazing gardening & floral selections! Get everything to need to decorate my yard & house as well as presents for others. Vastest geranium selection I’ve ever seen. Super friendly & helpful staff.

Wonderful selection, knowledgeable people, but a bit pricey.

A very beautifully maintained gardening store. Their indoor water features covered with delicate green things growing makes you feel like you’ve wandered into a fairytale. With a wide selection of perennials, annuals, herbs, vegetables and house plants it was easy to find several excellent selections to take home. Prices are clearly marked based on container size and are competitive with other nurseries, while the quality is far superior.

What do you need? Flowers to make up for missing your sweetie’s birthday? A tree to block the view of your nudist neighbors? Plants to spruce up the garden? Organic fertilizer for a natural green lawn the kids can play in? Head to Lafayette Florist. No need to go to the big box, do it all, home improvement center.
There are so many things to love about this place and its staff. Firstly, they know their stuff. The staff is knowledgeable despite looking like they just graduated from high school. I bring in pest infested leaves and they can diagnose and recommend good organic (and non-​organic) solutions. They have a big greenhouse that’s well stocked with plants, planters and pots. All that and a very cool indoor water feature with fish, various water plants, bridges and cool lighting schemes — my kids love it. Its so nice to be able to support the (big) little guy these days and not feel like the selection is lacking or the prices inflated.