Gameday Souvenirs

I received a new license plate frame to replace the blemished one I got initially. It was nice not having to go through the hassle of returning the defective one.

I came across Gameday when they were selling shirts at a St. Marys Basketball game. I asked them if they could do some stuff for me. Since then I’ve ordered shirts, safety vests, and hardhats for our company with them on several occasions. Each time I received great customer service and product. They designed my gear and met my demand of a very quick turnaround.
They were very helpful and meticulous about getting everything right. I highly recommend them.

Poor customer service!
I had placed an order of 6 clothing items through Gameday Souvenirs and ended up missing 2 of the items. Initially they were rather accommodating about refunding the money I had already paid for my missing items. A check was apparently sent in the mail — I never received it and it was never cashed. When I asked them if they could place a stop payment on the original check and send one in the correct amount (the original refund check would have been short by $ 6), they wanted me to provide credit card info so that if the lost check were cashed in the future I would be charged. WTF?! I am not the one who screwed up the order in the first place and I am certainly not going to pay for a check cashed by a potential thief. So now, months after placing my original order, I am still waiting to receive a refund check and have been getting the run-​around through emails and un-​returned phone calls.
Bottom line, take your money elsewhere. The customer service sucks and the quality of their product is fine, but definitely not worth having to deal with the poor service.
*** I will be sure to update this review promptly when/​if I receive a refund check from Gameday Souvenirs ***