Firestone Complete Auto Care

Lafayette, Estados Unidos

4

Aberto agora

4 avaliações

Contatos

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Telefone
+1 337-205-9964
Site:
www.firestonecompleteautocare.com
Endereço:
4505 Johnston St, Lafayette, LA, 70503
Paradas e estações próximas de transporte público:
1.6 kmCongress and Foreman
Categorias:
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Hoje

Hoje 7:00 – 19:00
Aberto agora
Horário local (Lafayette) 15:52 quarta-feira, 18 de junho de 2025

Horário de funcionamento

segunda-feira 7:00 – 19:00
terça-feira 7:00 – 19:00
quarta-feira 7:00 – 19:00
quinta-feira 7:00 – 19:00
sexta-feira 7:00 – 19:00
sábado 7:00 – 18:00
domingo 8:00 – 18:00

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4 avaliações para Firestone Complete Auto Care

Não exige registro
Classificação do local: 1
Lafayette, LA
Very poor service. I won’t be going back or recommending them to anyone else. Went in for AC check and they didn’t put the freon back in so I had to drive around for two days before they could fix it. It was a one hour process just to do that so I don’t know how that could have happened unintentionally. On top of that I got a second opinion and Firestone’s diagnosis was wrong and wouldn’t have fixed my problem anyway. All I received from Firestone was «I’m sorry» and «I understand,» nothing that actually helped, when I discussed it with them. Their only attempt to fix it occurred after I posted a negative review.
Classificação do local: 5
Clear Lake, Houston, TX
Really great customer service!
Got my tire fixed under warranty and they explained the problem and solution throughout the whole process. As an added bonus if you buy their tires you can get your tires rotated for free like I did. 5 stars!
Classificação do local: 5
Lafayette, LA
The service was incredible here. I had a handful of things I needed done. The man answered any questions I had. It was done in a reasonable amount of time given I could go back to work and wait.
When I called to ask about the progress on the fixes, the mechanic stated something I did not ask for. I then asked why he was working on that. He explained to me that if I would have asked just for a particular item itself, it would have costed xyz. He then said that he chose to do something different because it included what I asked for while inspecting another item and it was half the price.
This place has the best interest of the customer in mind.
The best part is that they never tried to sell me anything else. The only additional comments that were given were about my tire (s) and when to expect to change it/​them. The cashier/​mechanic was very nice and polite. I felt like I had gone there for years.
Classificação do local: 5
Key West, FL
The costumer service here is beyond incredible. I left my truck here to have work done while I was going out if town in business. My cab was running late and I thought I might miss my flight when Ray offered to drive me to the airport. The new tires look great. The prices were fair and I’m now a loyal costumer for life. Thank you for the great service!