this is by far the worst professional company I have ever dealt with. Took two months to fill and order. Every time you call, you’re routed off-shore and there is a language barrier. The local branches are not able to be contacted directly. Worst worst system ever! If you have your choice, find another company for your health needs
Kelly T.
Classificação do local: 1 Denver, CO
This company must employ more idiots than any other company I have EVER encountered! First, it took me 30 days to get a new Cpap mask. I explained when I ordered the new one that the old one had developed a hole and no longer worked. For someone who has sleep apnea and wakes up avg of 18 times per hour according to my sleep study, a functioning mask is life-critical! Secondly, when I called to check on it after two weeks, I was told it was in processing, and when I called at three weeks, I was told the same. Finally, after four weeks, I called again, and was told that it was never processed or ordered at all! Third, the mask arrived today, but with no head gear to hold it against my nose! What the heck? Am I supposed to manually hold it on my face all night?!? Biggest bunch of morons EVER! And not my only negative interaction. Tried for 3 days while traveling to GA to get emergency piece; kept getting told it was being approved; never got it! And, once I overpaid, and they refunded me too much, and then reported me to credit agencies. Are you kidding me? AVOIDIFYOUCAN!!!