Amerismog

This smog station was wide open for 20 minutes with no staff onsite! When someone finally showed up, I asked when he could start and he walked away rudely stating that he had another hour left for his lunch and that he knew the shop was unattended. So glad there was a fast and friendly smog test option across the street.

I always use Amerismog. The folks are friendly and helpful. I wandered in last weekend for the smog check and they helped me right away. The waiting room is clean and they offer water, coffee and soda. There is a big t.v. that they had muted but gave me the remote in case I wanted to watch something. The tech showed me how my gas cap wasn’t sealing properly and sold me a new one at cost! I can’t say much about the price of the smog check because I haven’t shopped around but I like this place and will continue to come here.

Cannot get any better than this. Was in and out WITHOUT and appointment in less than ½ hour.
Everything was 5* from greeting to taking care of your car. Totally reasonable price no hidden fees, Mention Unilocal and or show Unilocal discount check in page, for Discount, personable, knowledgeable & really quick.
Will and do recommend to all…

I got a coupon book and on it Amerismog says «we gladly accept all lamorinda competitors coupons.» However, when I spoke to a gentleman there over the phone, he said they would NOT match the price, saying «Why don’t you go to the other smog center?» When I explained I have a printed advertisement from them promising to match competitors prices, he said in a very irritated voice «I am busy with customers. I can’t argue with you.» He simply would not honor his own written advertisement. Very unethical. Love Lafayette, but not this business. Per owner’s response at NO TIME did they tell me to bring in the other coupon and that they would honor it. So, now they are lying as well. What a way to run a business.

Called first thing this morning and was told ‘first come first serve!” So I headed down and was in and out in about 15 – 20 minutes. Very organized and efficient. Waiting area filled with amenities (drinks, TV, magazines and heater). Very nice gentleman provided the service and explained what to do next. Highly recommend!

First, the good. I have found these folks to generally be courteous and responsive. A little expensive perhaps, but I always viewed that as worth it for the fairly quick turnaround.
Now, the bad. Something is seriously wrong with their electronic notification system that sends the smog test results to the DMV. It takes months to get your registration completed, and this year it never happened. The last time I smogged here, it took nearly 4 months after the Amerismog appointment to get my registration tags in the mail. And I had already paid the registration fee directly to the DMV prior to the smog test. I thought it strange, but decided to chalk it up to stereotypical DMV response times. This year I paid my fees in July 2015, got a passing smog test done here on 8÷10÷15, it’s now 11÷15÷15, and still no registration tags. Finally, my wife went down to CSAA’s travel office (which has a convenient DMV counter) and asked them to look into why no tags. They did some research, came back and told us it was because DMV never got my smog test results.
So that’s twice now that my registration tags were delayed, and Amerismog appears to be the culprit. I’ve been driving around with expired plate tags for several months. Who needs the grief of a ticket? Next time I’m going elsewhere. There is something wrong with their linkage to DMV.

I’ve been to Amersimog 4 times in the past few months. I really HATE having to get smog checks! But the young man that manages this facility is always fast, friendly & efficient… at reasonable price (for the area). That’s all I can ask for!

Polite, fast service. Make an appointment online the day before and remember to mention the coupon.

Can’t say anything but good things about my smog check today. I got in quickly (no one in front of me), and was done in about 10 minutes. The tip from @Brent P was helpful, and still in effect — $ 30 off with a Unilocal check-​in. I’ll be back next time!

Very professional, no games and great price with a coupon. The technician explained everything and was friendly. I highly recommend.

Visited 1^st time yesterday and was very impressed. Appears tiny at first but clean, staff is excellent, nice waiting room with TV, wifi, and free drinks, and they were VERY fast. Got me done and in the system so I can keep the DMV happy! Veteran-​run business, check these guys out!

Fast and easy. It’s a bit on the pricier side but they offer a coupon if you check in for $ 30 off. The cheaper ones I could find are in Walnut Creek but I avoid that place because everything is ridiculously busier there so the little extra cost is not worth it. They were nice and polite and even offer a free soda, water or coffee while you wait. Although if I had taken one I would have taken about one sip before they were done with my car.
So if you’re looking for convenient, good customer service, and speed, this is the place to go.

Every time I come here, the service has been great and the wait time short. They offer coffee while you wait and plenty of magazines. The sign by the tv says «PLEASE FEEL FREE TO CHANGE THE CHANNEL AND VOLUME TO YOUR LIKING. THANK YOU!» And hey People! It’s a smog check company! It could be SO much worse! Clean, good seating in the waiting area. You really can not ask for more!!!
Thanks Manny! You are awesome!

This is my second smog test I’ve had completed here and I won’t go anywhere else! Both experiences have been great. Lupita and Jeff are efficient and friendly, and I wasn’t even able to finish the cup of coffee I was offered! Definitely 5 Stars, and I am keeping it local in Lafayette. Thank you!

Update: It was that time again. What USED to be a good deal ($ 39+cert) is now priced at an outrageous $ 98 !!! uh, no thanks … Will find a better priced option elsewhere. WHAT HAPPENED?

Total rip-​off. If the State of California forces smog checks, the pricing really needs to be regulated, but that is another issue. The people here are not nice at all, with curt responses to questions. I’m sorry you hear the same question all day long, but I don’t work there and my question is new. Not recommended. The gas station next door costs less.

I would not recommend this smog
Station. They tested knowing with engine light on it would fail but didn’t tell me. So now back here to retest during business hour open and no one is here. Finally showed said he had appt if shows I would have to wait. As it was I waited 20 minutes to show fortunately appt did not show I was out in 30 minutes. Nvr again!

I have a feeling this place wants to cheat people out of their money. I found a coupon for them to take $ 20 off a smog check. As soon as I walked in and asked for a quote, he first asked me if I had a coupon. After answering yes, he proceeded to say the check and certification would cost me $ 80 total. As turned around to leave, and as I did he asked me what other prices I’ve been given… seemed a little sketchy.
Long story short I was able to find a better place in Walnut Creek that charged me less than half of their price.

I had an appointment made for 8:30 AM, which I made in person the day before. Showed up at 8:25, at 8:45 still no one in the shop. There is a sign on the door with phone numbers to call, «if they are closed durning business hours». This must happen all the time if they need a sign. I called, no answer. He showed up at 8:55. Not a word from him about, sorry I was late, just a rude person. The rates are posted, they are not $ 38.00, plus DMV. Cars are $ 10.00 less than pick-​up trucks, don’t know why, same tests, nothing different. With the $ 20.00 off coupon it was $ 80.00 plus the DMV cert. charge.
Go some place else and get better service and a better price.

Something is up…
This shop used to be a lot less expensive (my last visit, for instance). Nice enough staff, but a wall posted price (yesterday) of $ 99 for a smog, plus the cert cost ($ 8 – 9 bucks) is well higher than at least a couple of shops in Walnut Creek (well less than $ 40 at some of them, easy, + cert). Yes, Diablo Smog has a $ 20 off coupon on their website, but you can do the math. There is no current offer on their website of $ 39 + cert, as others have suggested might be available.
Based upon the other posted comments, it would appear their pricing could be fluctuating pretty widely and surprising the heck out of some of their customers. Best to call first to figure out which end of the cost spectrum they are charging before you go. It’s no fun paying through the nose for a very simple service offered at any number of locations within a short drive, no matter how nice they are. And overpaying by $ 40 diminishes that warm feeling you might have about how nice they are anyway…