The Glen

This review is long overdue. I lived at The Glen from 2009 — 2013. It was a nice place to live. A few things that could’ve made it better: 1 — elevator access to the clubhouse; 2 — a swimming pool (not going to happen… just a wish); 3 — lowered cost for the garages; four better incentives for renewing lease; sound proof walls; and better security at the front gate. I experienced two (2) management teams… first lead by Drew and the second led by Alicia. I did not have any issues. If there was a concern or a situation with my apartment or anything else, I simply contacted the apartment’s main office and it was resolved — mostly by Alicia and Gil who are amazing! I will say that Alicia and Gil went above and beyond to take care of the resident’s needs. The Glen staff was professional and fun! Overall the property was pretty quiet and most neighbors kept to themselves.
A few more pros include: gas cooking; stacked washer and dryers in each unit; the property itself is clean; my packages were taken care of; all of the residents who had dogs took care of them for the most part; location is GREAT (close enough and far enough); the activities that were planned for the residents were very nice (not sure if this still happens); and, you can pay through the resident’s portal (this is the best!).
The cons (to no fault of the staff): The walls are thin (I could hear everything… and I mean EVERYTHING from the apartments next to me and above me); the garage cost was a little high; there was no security at the gate so if the gate did not work you had to wait until someone else came in; no elevator access directly going down to the clubhouse; and, the grill is too far from certain buildings to carry all of your items (there was only one grill and one grill area… not sure if this has changed).
Recently, I visited The Glen and a few things have changed (end of May 2016). There is new management. The outside used to be «stone» but now it is panels (or whatever it is called). I believe that this makes it look «cheap.» The office set-​up has changed as well and it looks a bit tight/​crowded. Not sure why the change but okay. Boy do I miss Alicia!!!
A few things that will make The Glen a better place to live:
Wood flooring in each unit on the first level and new carpet in all other units (and new carpet for each new resident… no one wants left over dirt and human skin from the previous resident… and no you cannot shampoo the carpet to get it all up); Updated appliances and kitchen flooring; better entrance/​gate system that works (this may have been fixed); better incentives for renewing your lease; and… that’s all that I can think of now. I will be sure to add more if needed once I go on a tour this summer.
I moved out of state but will soon return to PA and may or may not consider The Glen again. It will depend on the cost and the upgrades. Just before I left I was told that they were going to upgrade the actual apartments; however, to my knowledge they haven’t as yet.
I am also considering The Parc and The Courts at Spring Mill Station.
I will update my review after I visit. Until then…
–sorry about any typos… I am not proofreading :)