View Cleaners

Had a small issue but I was contacted by the owner Pierre who Resolved it it right away. Apologized and took the appropriate steps to make sure I was happy. Thus, the updated review.

Our family has been using View for two years now. Their service is exceptional. They are not the cheapest, but they bend over backwards to make their customers happy right down to calling you if they notice something on your items that you need to be made aware of BEFORE they treat it. We are quite happy with Pierre and his staff.

I took a dress with a heavy stain and I had tried two other cleaners who couldn’t get it out. Pierre the owner and his staff said he will do his best and upon pick up I couldn’t even see the stain.
I was very impressed with their customer service and professionalism which you do not see at most dry cleaners. Thank you View Cleaners you have earned my trust and high recommendation.

Updated review: I appreciate that the owner Pierre took the time to contact me to explain more about the processes they use vs a normal dry cleaners.

View Cleaners lacks integrity.
I recently arrived to pick up a rather large order of dry cleaning and was shocked at the total bill. Under further investigation, I discovered that View Cleaners was not charging their published rates but rather arbitrary rates per piece with little consistency. When I inquired into pricing, they stated that rates are assigned based on the BRAND of clothing. RIDICULOUS! A short casual silk dress was $ 20 and a long gown $ 18? Makes no sense at all. And a TOTAL RIP OFF. If you want to give away your money… go to View Cleaners!

UPDATE:
This is how the classless owner of View Cleaners responds to negative reviews. He clearly has ZERO idea of who his repeat customers were, which is why he’s tacky enough to insult them and lie about every negative response on here. He does charge what I and many others stated. Take a look at everyone reviewing, they’re all saying the same thing. Dear Pierre, know who you’re talking trash to before you do it. You’re unprofessional and disrespectful at a minimum. You’re in the service business. Act like it. Awards of Excellence are bought in Orange County. Maybe you should wake up and realize you’re serving other business owners who know a little something. ;)
6÷17÷2014 HI Madeline,
View Cleaners have three locations. Main plant is in Irvine. We don’t send out anything to any other company, we do everything in our main plant. We don’t charge $ 10 for a shirt to be dry cleaned. We received Award of excellence three years on a row for our customer service and the quality. I suggest that you could ask the cleaner next to Albertson if they ever test their cleaning solution. I bet you they didn’t. We are the only certified environmental dry cleaner in Orange County. We have been serving Orange County since 1976. I think if you want basic cleaning cleaner next to Albertson will be good choice:) that’s why their sign says Cleaner (no name).

I’ve never just «walked out» of a dry cleaner until today. It didn’t help that I was in a hurry, but I stood there while one employee stared at me (whilst sewing a garment) and the other at the register, inspecting clothes recently dropped off by another patron. Instead of helping me, she continued to scrutinize everything about this pile of fabric, asked for my last name, went back to doing anything but help me, then answered the phone and instead of asking the caller to hold, she engaged him for a solid 5 minutes until I received a call and took the opportunity to indirectly voice my concerns to my caller. Grabbed my things and left. Miserable service; regardless of their miserable prices. ⁰⁄₁₀ would not go.

I absolutely love the service at this location and I rarely do this but have to give a shout out to Adriana & Rosie for taking care of my drycleaning for the past 8+ years. They always take the time to double check my orders to make sure each order is perfect.
If it weren’t for these lovely ladies and the friendly service each and every time I may have switched. Great job ladies keep up the great work — it’s what keeps me coming back every time.

My wife stopped in here to get alterations that she needed done quickly and the owner was so nice, helpful, and kind. She had the dress ready the next day!
Much better than Ladera Cleaners and Celebrity Cleaners. The customer service at those places were non-​existent. I’m not sure what all the negative posts are for on here, but View Cleaners is great and priced competitively in the area unlike other reviews are suggesting. We dropped off clothes for dry cleaning too! Friendly, great service, and fast!!!

This is my second time dropping off garments within a three month gap. I showed the cashier Unilocal’s 15% coupon offer. She looked at the ad so many times as if it was her first time seeing it or unaware of the discount.
I’m not sure what she typed in her system but then she proceeded to get my supposedly cleaned garments. Trusting she honored the discount, I automatically paid the bill without thinking of how much the three items should cost.
Then I noticed, the gown I had dropped off had a note stating there were stains they were unable to remove. The cashier said for me to thoroughly inspect my dress and if I’m not happy to bring it back.
I then walked to my car with my three garments and receipt on hand. When I looked at the receipt, she did not apply the discount. I decided not make a fuss about it.
Hmm, shall I return next time when I need dry cleaning? Is third time a charm? Well, there are three other dry cleaners in the surrounding area & which one other I have not tried. I may just go back to the farthest of the three which I have been to before. They have excellent friendly service, reasonable priced and gets the job done.
If the owner is reading this… most customers critic every little aspect and especially in the type of business you are in. In this case, the cashier looked and read (not glanced) at the offer at least 5x as if it was a surprise to her. Also, the gown I had brought was not worth paying for that much if the stain were unremovable. With that said, I’m sadden that I may not return since you are located at a plaza where I conveniently shop often.

Oh my gosh! I am amazed they charge so much! It was my fault for not asking ahead of time, but given the going rate for dry cleaning, I knew to expect around $ 6 – 7 for a dress. They charge $ 15 for a dress!!! Yes, I paid $ 33 after taxes for two sundresses!!! Never, never again!

Came here for the first time. I knew that I had accidentally left a pretty large ain’t of money in one of the pockets of my pants. I wasn’t expecting to get it back, but I still had somewhat of a hope that maybe they are actually good people and it would be in there when I came back to pick up my clothing. When I went to pick up my dry cleaning today, I told the lady that I had left the money in there abd she asked if I were sure (understandable).I reassured her that I left the money in there and her response was «oh people have to make a living too…» I’m sorry, what!!! You make your money by taking things that aren’t yours!?! Write, if that is how you stay in business, no wonder you have 3 stars on Unilocal.I’d rather take my laundry to get done by honest people.
On top of that the pieces were outrageously high. I normally pay $ 20ish to get all my clothes dry cleaned and it cost $ 37 here plus the money they stole… no thank you View Cleaners. I will never come here again.
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*UPDATE*
I just received a call from the owner of View cleaners automatically he started defending his company saying that all of his employees are truthful and all of them go to church. This is definitely understandable. However, he began asking me to take down my previous review so I asked him, «isn’t this the whole point of Unilocal?To write what people like and don’t like about businesses? «And he claimed I’m damaging his business telling me that he has two young children. (To be honest it almost worked) until he told me that what I wrote was untruthful, but I promised it was truthful. He said it a few more times and I told him that I am not a liar, and that I also believe in god. He said «no, you don’t if you did you wouldn’t do this to a small business owner that has two young children, have a nice day» then hung up on me.
If the whole purpose of that phone call was to get me to change my mind about View Cleaners, he undoubtedly failed, I did not write the first review because I have a personal vendetta against the business, I only spoke the truth and am only speaking the truth now.
Once again, no thank you View Cleaners, I am not interested in your services. I will never recommend this cleaners to any of my friends or family.

New to this cleaners. Folks are always pleasant with a kind smile.
I forgot I had torn my pants, and I received a call asking if I would like them repaired. Now that’s good stuff. They’re on top of it. AND they pick up/​drop off for FREE!!!

I usually go to the View Cleaners in Irvine. I was driving by the Ladera Ranch location and stopped in. I asked if I dropped the clothes off in Ladera would they ship them to my usual destination in Irvine. The lady at the counter said, «No Problem» You cannot beat service like that. My wife and I love their wonderful quality and helpful employees.

I recently started bringing our clothes here (it’s close to my work) after reading about all the charitable work the owner has been involved in. They have been really amazing so far. I brought my favorite silk blouse that had gotten stained and after I explained to the owner that another dry cleaner had been unsuccessful in removing most of it. He stated that they have the latest cleaning technologies and should be able to remove it and guess what? The stain was gone!
As far as their pricing, they aren’t necessarily cheap, but for the quality and great service you receive I definitely think it’s worth it! I have been very impressed with their attention to detail and their customer service. And I really like the fact that the owner is very hands on and makes it a point to give back to the community. They have won a customer for life!!!

I have been using them if I do not have the time to drive to my regular Dry Cleaners in Irvine. View Cleaners charge 2 or 3 times more than other places. I mean this is just dry cleaning nothing special. They charge $ 7 for a shirt which is insane when others charge $ 2 or$ 3.
Their service is mediocre. My only bad experience is that they cannot iron white shirts at all.
Overall really dissatisfied.
**** This is an update after dry cleaning posted a comment.
Only reason I went there is because the dry cleaner is next door to my UPS mailbox. I have actually went out there maybe 10 times after I put this comment and paid $ 5 or $ 6 to iron my shirts that I bought brand new. Maybe you can pull those invoices too and put it in here. Oh you know what maybe your employees iron better than other companies. Don’t pretend like we are lying here…

OMG… beware Ladera Ranch ladies of the MANY coupons you are sent for this place… I caught them at their own game…
The reason you are to bring the coupons in WHEN YOU DROP OFF your drycleaining is so they can FIX the price to inflate price to accomodate and show on your receipt they discounted the 10%-20% or even the $ 10 or $ 20 coupon… EXAMPLE: you drop off a normally charged $ 20 dryclean items, you leave 20% off coupon then: They will show on your receipt that it was ORIGINALLY charged @ $ 25 and graciously gave you 20% off; when in reality they did not…

they do nice quality work in average time. but for the prices that they charge, i would expect either amazing work, or faster paced service, neither of which i received. however, i only took my jeans to get hemmed. to hem one pair of jeans is 17.50, and original hem is 25 bucks.
perhaps their other services are worth the price, but i’d rather go somewhere else for simple services like hemming.