7 Day Dental

Super happy with the treatment received at the office today. They were exceptional with my three children and it was fast and super easy. The back office staff, hygienist and dentist were wonderful.

This is a second installment. I LOVE THESE GUYS! Staff 10/​10, perfect! Dr. s Aces! Front staff help finance needed work. After the bridge went in over 3 years ago, (and are still PERFECT thank you!), I chipped my lower tooth on a bagel (OF ALL THINGS!). Actually I have three teeth on the front bottom that have been damaged since I was a young teen, (from a jealous boyfriend that thought I got a little too close to his «girl», Oops!). Dr. Nicole REALLY treated me like family. (In fact she reminds my of my cousin! Love it!). She was great and the temporary caps she (shaped, carved & installed), while I waited for the veneers to be created at the lab were a thing of art and beauty!
God I can not tell you how NICE it is to have a REAL smile. The emotions of being free from hiding my teeth when talking, (and not gross people out), is worth EVERY penny!
Thank you Dr. Nicole, thank you ALL at Ladera Ranch «7 DAY DENTAL!»

Great customer service and very friendly staff! Just got my teeth cleaned today by Dr. Alberto. He’s the best and very experienced with everything! He is really nice and will answer any questions you have. Every single person working here is amazing. They have free Wifi and they even let you watch Netflix if you want to! This was my third time here with Dr. Alberto and i will keep coming back. Definitely recommend this place to everyone! :)

Here is a shout out to Vivian at 7 Day Dental, she was very nice and very thorough and professional. I highly recommend her for all of your dental hygiene needs! Rock on Vivian!

First off, I want to say that I wish I could give this office ZERO stars. For those of you not wanting to read a long review, just read this: please do not go here. This place is a scam and they definitely do not have their patients best interest in mind. Keep reading for a more detailed review…
Like other reviewers, our insurance changed to an HMO and I figured that an office in Ladera Ranch would be more upscale, considering the demographic of the area. It’s close to my house so I chose to make a appointment with Dr Chung. First off, walking into this office, it smelled horrible and it just felt dirty. The receptionist who handed me her forms had long, nasty fake nails that were bleeding at the cuticles. I’m saying this not to be rude, but because it gave me a bad first impression of the office; these people are going to be working on my mouth after all!
After reading other reviews about this office, I feel like I could cut and paste their experiences and use it as my own because it was exactly what happened to me.
I had scheduled my appointment for X-​rays and a cleaning. The X-​rays were done and then Dr Chung came in and started telling me that I had «deep pockets» and I needed to have «scaling and root planing». Ok– I listened and understood I hadn’t Seen a dentist in a couple years. I strictly use a Sonicare toothbrush, floss and take great care of my teeth. Anyway, I also had 2 small cavities that needed to be filled. My first, by the way. Fine. What bothered me is Sabrina (the Office Manager?) came in and started talking to me about the procedure and the cost and that’s when I felt like something wasn’t right and that this office wasn’t being upfront with costs. She told me that they could only do ½ of my mouth today and it was going to cost close to $ 400 dollars upfront. For HALF of my mouth. When I asked her what portion my insurance would pay, she was very vague about it. I also told her I just wanted a regular cleaning and that’s what I wanted to have and she said since I needed to have the «scaling and root planing» I automatically wasn’t able to have a regular cleaning. Ummm, what?! That’s when I left the office and called my insurance company and they told me they cover 100% of this procedure. I walked back into the office still confused about what I was being charged for. Sabrina emailed me a fee chart which makes no sense and it’s very clear this office tries to prey on people that don’t question bogus charges made to them. I don’t like feeling like I’m being scammed and still am in shock with how a health care provider can try to finagle extra, unnecessary services from patients. I’m definitely not ever coming back here and will be getting an appointment with another dentist. What a waste of 2 hours– I have 2 kids that I had to leave with a babysitter and left without getting what I originally had my appointment for.

If I could give them ZERO stars I would. My husband had a dental procedure in the office today and as a result is in excruciating pain, I called the office to reach a doctor after hours (on a Thursday evening) and their answering service told me they won’t be back until Saturday at 830 and there was nothing else she could do. What kind of medical office leaves no after hours emergency contact?! This is in addition to about 10 other negative experiences over the years at this office, FAIL. Stay away!

We love Dr. Alberto at 7 day dental! Plus the staff is so nice and helpful! Great for the whole family!

BEWARE and avoid this office. I am actually a dental– «enthusiast» (if there is such a thing)
I enjoy getting my regular checkups and seeing my hygienist. I almost went into the dental field myself and love a beautiful set of teeth! This office SCARRED me. My insurance changed and I was rushed to choose a dental office and was stuck with an HMO instead of my usual PPO. I figured an office in Ladera Ranch had to be fine. – WRONG. Let me put it to you simply. If you want to go to an office where you feel like your walking into a cheap nail salon, and everyone is coming at you from every angle trying to «up-​sell» you on every treatment– then this is the office for you. They brought in price sheet after price sheet, trying to sell me stuff! I had to look around to make sure I hadn’t walked into a cheezy nail salon! I was told that I needed a «Deep Cleaning», had deep pockets around my gums, needed all this special treatments, etc. All adding up to these outrageous numbers and hundreds of dollars. What?! I was shocked and confused. No-​one is perfect but I have great teeth. Nothing was wrong with my gums or teeth. I couldn’t get out of there fast enough and felt so violated. Which is the best way I can describe it. All they cared about was what they could get away with and how many services they could sell.

The dentist I saw at 7 Day Dental performed work on my teeth that wasn’t necessary, and I didn’t realize it until I went to another dentist to get a second opinion. Be very careful and do your research. Question everything they say and challenge them about the services they say you «need.» If you can, go to another dentist and get a second opinion. DO NOT allow them to perform any dental treatments on your teeth. I do NOT recommend this place. I’ve learned my lesson the hard way, and I hope my comments will help someone out there.

I had a wonderful experience this place. Iwas assisted by Dan, she is so attentive and gentle. I would recomemmend people to come here. 5 star experience!

Very nice front and back staff! Dr Alberto is great and very informative about my dental treatment. I never have to wait too long to get an appointment, and they always seat me in right away. I would recommend this office to all my family and friends.

I came in for a chip tooth n they ask me to sign in then I was seated by DA they explain everything took some x Ray as need then seen by the doctor. Two thumbs up, Dr lee took care of me.

Once I walked in I was greeted staff member was niceeee I got my xray done an exam plus the cleaning great service

Dan is an incredible hygienist! She is kind and takes her time with her patients. I love how she explains everything to you. I wish she was there everytime I take my two boys in. She was one of a kind. Thanks Dan!

I have been coming here for quite sometime. The dentist is super cool & front desk girls are so nice. They take my AFLAC dental & file claims for me, leaving zero out of pocket. Few dentists do that. Ask front desk for referral or brochure.

For any dental emergency services, 7 day dental is the first place you should look into. For your convenience, they have a few other locations as well!

Great customer service. Very nice staff. Everything was explained to me and I felt very good about my experience.

I must write this due to the experience I had. I am not going to down talk the office, but rather provide you with what occurred so you can make your own decision.
Just a little history, I have never had cavities, historically have gone to the dentist every 6 mos for cleanings and that’s it. Never needed work (I just consider myself lucky).
I used to be on PPO and recently have been changed to an HMO due to a mistake. As a result, I was automatically assigned to 7 Day Dental in Ladera Ranch. Scheduled a cleaning and was welcomed pleasantly. I was late by 15 minutes, but they still took me in, but then again, there was no one waiting.
Once seated, I was introduced to the initial guy that went through the pleasantries to make me feel comfortable, spoke in a soft tone, to ease. He took more x-​rays than I have ever had, but it is what it is. He then introduced me to the hygienist, who was also a larger guy and he also was pleasant. Said things like” he has a soft touch”, etc… to make me feel comfortable. Since this was my first time there, they wanted to measure the pockets of my gums where they touch my teeth (since it’s been 2 years since I have last had a cleaning. Again, this was due to change in insurance). So he started reading off the numbers that relate to the chart they have on the wall. They say 1 – 3 is good, 4 and 5 in «concern» territory and higher than 6 something to be concerned about. So he started with no anestisia and started. He started off with 5, 5, 5, 4, 5, 2, 3, 2, 3, 2, 4, 5, 5, 5, 5, etc. Some times I never felt the tool in my gums but he rattled off the numbers. I thought that was strange. I actually thought to myself that I should feel a 5 as there would be discomfort (I would imagine) if I was that bad, but never felt anything at times. Then he told me with a certain concerned look on his face «well there is good news and bad news». He said I needed «Deep Cleaning» and asked if I ever had it. I wasn’t sure, so I asked what it entailed and he said well you get numbed with an injection and then we really get in your gums. He said that my HMO likes that we break it apart with two cleanings so I can eat and then said that the person from the front would speak to me about the cost breakdown. Eventually the lady came back and showed me a sheet (which I have) of all the things I needed to have done to each tooth and that it would cost me $ 40 per tooth (that was a 4 or 5) and including irrigation and some medication they «suggested» also take that is placed in my gum gaps as it lasts for 21 days. The total came to the high $ 700’s total for deep cleaning and that waste be split between the two visits.
I WAS ASTOUNDED. I told the lady that I NEVER have paid for a cleaning in my life and they said it may be because I went without a cleaning for 2 years. I asked if I could just get a cleaning that is covered with my HMO and she mentioned that I could not «as I have been diagnosed for deep cleaning» After being dumbfounded, I told them I would not pay. Even when the doctor came in to see me, she was going through my teeth and said «oh, it’s not that bad» as she was making her rounds around my gums. So I asked this lady if I could speak with the doctor and she said she left for lunch. I asked her to call her as the office manager tried to tell me that I misunderstood and since she was not there, the doctor probably was referring to me «Not having cavities». I told her I was there and that’s not what she was referring to and asked her to call the doctor as I thought the doctor would clear this up. Sure enough the office manager came back and said that the doctor said I needed a deep clean. I refused and she tried to sell me on «preventative actions» and I suggested that they just provide me with a cleaning as that is equally as preventive. They would not allow me to to get a «Cleaning» as I was «Diagnosed for a deep cleaning». We went back and forth and I told them I would call them back.
I left and being really concerned, I called my previous dentist, Dr. Bui in Irvine (I will not list the name of her practice as I don’t want these guys to suggest that this is a sales ploy to gain more business for another dentistry). I called their office and asked for Dr. Bui as I had some serious questions. Since I no longer had PPO, and I know she wouldn’t accept HMO, I didn’t even think of seeing her. But absolutely furious, I just asked the lady (as the doc was with a patient) what they charged for a cleaning and they said $ 100 for non-​insured. That was it. I asked if they would squeeze me in and they did later today in the afternoon. I went in and they did the same and measured the pocket spacing in my gums and the highest I had was one 4 and the rest were all 2 and 3s!!! I left without paying any higher.
Be aware. This is my good deed for the day. These guys are fraudsters. They are in the business to make money, PERIOD.

I have to say, after visiting numerous dental offices I fell in LOVE with this place. I’m the kind of person that doesn’t visit the dentist on a normal basis, mainly because I’ve had too many bad experiences. So when I had an issue with some teeth chipping, I made several appointments with different dentists and each one just wasn’t up to par.
One dentist told me I needed a root canal and all these other procedures that would add up to cost me quite a bit of money. But when I came here, the Dr told me I absolutely did not need a root canal. This place keeps it simple, and has never tried to do any kind of work that isn’t necessary. Which I REALLY appreciate.
When I got to 7 Day Dental, they were EXTREMELY nice, especially the receptionist and Dr. Normally I have really bad anxiety and always anticipate the worst, but everyone here was extremely positive and were able to calm my nerves. (Which is hard to do)
The office is clean and updated. Everyone here, and I do mean everyone, was so nice and professional. I plan on keeping this dental office as long as they stay around and I would definitely recommend this place to anyone looking for a new, truthful dental office.

I’ve been having a really bad toothache as of late and decide to seek out a Dental Clinic that would be on my way to and from work. I looked around on Unilocal and found that 7 Day Dental was the closest to home. I was a little leery of the reviews so I decided to put it off until my toothache got worse last Saturday.
I was desperate and 7 Day Dental was the only clinic close by that was open so I decided to give it a shot. When I arrived the front office staff were accommodating and warm. They seemed pretty busy that Saturday but assured me that they would try to help me as soon as possible.
Dr. Vickerman was the dentist that treated me. He was a lot kinder and more gentle than the majority of the dentists that I’ve had the «pleasure» of working with. I had to get a root canal done and the pain subsided right away.
When I was scheduling my follow up with the staff at the front desk I inquired as to why there were poor reviews in the past. The lady at the front told me that the staff is newer and they have a new Manager as well.
I am only giving them 4 stars instead of 5 since I want to withhold the last star until after my follow up appointment. But suffice it to say I was happy with the service and treatment I was provided.