The Wave Car Wash

I really like this car wash, on days that it’s too cold to wash your own car or you’re just too lazy, this place is fast and they do a good job. They pre-​wash your car with scrub brushes and water and then you go through the car wash.
They are always nice and even when there’s a long line, the line moves quickly. I’ve never had any problem with my car not getting cleaned or scratching of paint.

Just took my dirty sedan through here on Sunday, the guy half heartedly gave it a few swipes with the brush, not surprisingly it was still dirty after I came out! Didn’t have time to wait in line to go through again like other reviewers. The go green car wash on the westside is much better, no low paid teenagers who don’t give a rip about what their doing!

I had a horrible experience here last week. The pre-​wash guys were in a hurry and kind of rude. They motioned me forward, the girl took my pre-​paid card inside. The guys started scrubbing the front of my car. I was looking for the girl to come back. Didn’t see her so I started to roll my window up as my car was moving forward on the conveyor belt. The pre-​wash guy says, «I’ll stop it before you move into the wash area. So I didn’t put my window up. Well, he lied, and I ended up getting soap inside my interior and on myself. The jackass didn’t even apologize. I emailed the manager to file a complaint. She said she would be happy to reimburse me a free car wash. And she wanted to know what car wash I was at that this happened. I emailed her back to let her know. Then that’s the last I heard from her. I emailed her back to ask about the free car wash and she still has not emailed me back. This place sucks and the people are rude. They never smile and act like they are working a dead end job. I am not going back here ever again.

I rated it 5 stars because they were able to accommodate some requests to get my vehicle washed… since I am very picky with my car. In addition they took there time on my car to get a quality service experience. Not to mention the facility is well taken care of, which means they take pride in appearance as a business. I will be back again. Thanks the Wave!

This place is great! I go here at least once a month to get my beasty truck (08 Nissan Titan, lifted) cleaned. It’s nice to see the same faces and experience the friendly service. I always get the Tsunami and it always comes out fantastic, even the custom wheels! It’s nice to have the pre-​wash scrub with the manual brushes before the automation begins. It’s a great human touch which complements their great customer service nicely!

I have never had a better experience. I went through the wave and got the $ 10 tidal wave and when I got home my bumper had broken off and torn on my 2013 scion frs. At first I thought I will never go back ever. But after the accident within less then a week I had my quote to fix and a check from the wave for the amount. Plus a free wash. Theyve had my parents business for years and will have mine for years to come. They were so polite about the whole thing I never felt that I wasnt being taken care of. I was never avoided and was assured it would be fixed. I literally did not have one negative experience with them. The staff is extremely customer oriented and well rounded employees. Ride the wave they’ll take care of you.

I have been going there since it opened simply because I have no other option. It NEVER gets my wheels clean (2005 BMW X5) It NEVER get my sons car wheels clean (2012 Ford Explorer) It never gets my daughters car wheels clean (2010 Jeep Liberty) As you can imagine that is a pretty diverse set of wheels and they never get clean. I complained at long last a couple weeks ago and the guy said I could go through as many times as I want as long as I had the receipt. I went back through, no dice. I am not going to go through 3 or 4 times to get the wheels clean. I wish we had one of those no touch car washes. We went through one in California and it works perfectly.

Sometimes, it’s just too damn cold to wash the car yourself.
And that’s where engineering marvels like The Wave come in. Might I add, The Wave is a ‘green’ engineering marvel because most of the water is recycled, and they use biodegradable soap.
I used to be opposed to automated car washes because they tended to use abrasive scrubbers, leaving scratches on the car’s exterior. So far, this hasn’t been the case for The Wave. The large pads they use, along with the wheel cleaners, make your car come out impressively clean as you exit. The aforementioned biodegradable soap they use has a Skittles smell to it, so if your car smells like the ass end of your dog, or the bowl of your hash pipe, well… this soap will help with that.
The customer service is pretty good, as well. I don’t really expect anything impressive from high school guys, but these guys greet you promptly, talk with a sense of respect, and scrub your car during the pre-​wash decently.
So, since it’s a car wash, and not a 5 star restaurant, my review will be brief. But should you need a good car wash, The Wave will certainly give your money’s worth.

This is a really convenient place to get your car washed. The staff is friendly and dressed in a button-​down shirt and tie. They are also quick and effiicient in handling the customer’s order and processing the transaction. They always do a quick pre-​wash before the vehicle enters the car wash and they don’t mind removing the antenna from you car. I like the fact that this car wash uses a soft cloth during the wash instead of bristles. The only concern I have is that there is a brush used during the pre-​wash, and I think this can cause minor scratch marks on the vehicle. I usually request that they only do the tires with this brush to avoid any extra surface scratches on my car. The only problem with that is sometimes the dirt won’t completely come off in the car wash if you skip the prewash. The Wave accepts credit cards, and I like that they offer a military discount on Mondays. I would definitely recommend this business to anyone looking for a clean car without the hassle of washing it by hand.

I like that the carwash is near my house and has plenty of options. But all of that changed a few days ago…
I knew something was up when the guy took my credit card as payment and disappeared with it into the office for quite a long time. A line of cars started forming behnd me as the minutes ticked away. I grew suspicious…
But finally the guy reappeared, handed me the card and receipt, and apologized for the delay. I checked the amount on the receipt ($ 8) and was satisfied that the charge was correct.
Fast forward to today. I checked my bank account online and saw that there were two $ 8 charges from The Wave Car Wash. The guy had swiped my card twice! I went back to the Car Wash to tell them what had happened, and the guy working there (not the same one who rang my card two times) asked if I had a receipt showing the two transactions. Of course I didn’t because I was only handed the one. He said that there isn’t really anything he can do.
I’m going to take my business elsewhere. There’s a nice car wash facility in Tumwater that gives ladies $ 2 discounts and chocolates on Tuesdays.

I used to wash my car here weekly.
Location n set up is great.

Several options, with punchcards and discounts, and the single washes vary in price all the way up to $ 15 a pop. I think I paid $ 8 because the $ 6 option seemed cheap, and the $ 15 option seemed silly. All go through the same track, and I think you are paying for different soap, or something.
But, they do use environmentally sensitive cleaning agents that are biodegradable. And, they recycle 75% of their water (which I think most carwashes do) unlike the perpetual Oly-​Lacey carwash fundraisers that spring up every, uh, spring. If you want to donate to an organization, do that, and then wash your car here. It’s better for Puget Sound, if not the cheerleading team.