Pho Tai

Extremely disgusted! Watched staff handle dirty food waste by hand and proceed to touch other customers food to serve without washing hands. When I told them to wash hands before making bubble tea worker ran hands under water with no soap or sanitation for a few seconds. They are spreading dangerous bacteria all around the restaurant. We are never going back!

Ate here a few times since moving to Lacey over a year ago. Had the Beef Phở when my brother was is town from upstate New York. He and his wife really enjoyed it. I think the curry was pretty good the Phở is about what you would find at most vietnamese restaurants in the area.

Their Vietnamese sandwiches are so very very yummy. I keep meaning to try other things on the menu but every time we go in we can’t get past the delicious soup and sandwiches!

I too waffled between a two and a three. I don’t want to say cooking vietnamese food isn’t hard, but I feel that there is a certain standard that needs to be met having eaten at many a vietnamese place.
Acknowledgements: Staff is very friendly and helpful. Even helping out with menu suggestions. Nice menu with lots of variety. Lots of choices for bubble tea.
Disappointments.
Salad rolls were made of shrimp, noodles, sprouts and lettuce. That’s it. No herbs or anything.
I got the stewed beef noodles. Good texture and flavor on the beef, but it was covered in this layer of red oil that didn’t really add anything to it, but just made it perilous to eat.
My wife got the Tofu Phở. It wasn’t terrible, but we’ve definitely had better. My theory is that veggie Phở is totally an american thing so there is a wide variety of ways to make it.
The final annoyance was that the check out procedure is not very clear. We never got a check and it wasn’t really clear that we were supposed to go to the counter.
Overall not a great place to eat. Since I love my car and my current insurance the hazardous road you have to cut across to get there just doesn’t make it worth it for me to go again.

I went here today and I’ll I can say is DISAPPOINTING!!! The girl in there working as the waitress was way too worried about talking and flirting with two men. She never came and checked on me let alone anyone else. Also the phở was not good at all, I have had way better!!! Plus it’s so dirty and run down in here!!! Save your time and money and go some where else!!!

this was so so phở me ;)
i got the bowl of phở which had flank steak and tendon. they did honor my no cilantro request which i like
the large was good, i had leftovers for breakfast the next day. the broth just didnt have much flavor
also i ordered summer rolls and they brought out one! yeesh
i got a passionfruit bubble tea which was good
service-​good, no issues
parking –lot, and its free
ambiance-​they dont offer much, it looks a bit dumpy but the restroom was clean
overall: it was ok, and im glad i tried it. its a good value for the money

This place was so good. Stop in for dinner on our drive back home to Vancouver, WA and everything was fast and great. The egg rolls were so delicious. I also had the Chicken Phở and Oh! Boy was I impressed with size and taste. Thank you to the owners, cooks and the wait staff. Ill be back for sure!!! I appreciate you.

Five star meal, excellent service
The phở here is large in portion for a reasonable price. The restaurant is low key and you can sit as long as you want or get in and out if you need
Heads up… This location has no alcohol
Phở is tasty, I had seared tofu with mine and asked for extra basil and jalapeños
My mother and I stayed so long we decided to get the coffee bubble tea, perfect low cal dessert (ask for milk options)
Great dinner and friendly service

I have never been there so I don’t think I can honestly rate Phở Tai. Perhaps after I have been there I can give it some more stars.

After happily eating here for a year and a half, I’ve been pretty disappointed with the food at Phở Tai since late November/​December. Prior to that, I would’ve given them a 5 star rating for great, flavorful phở and prompt and efficient service. But the last three times I’ve been in, the broth has been nearly flavorless, and the quality of the bean sprouts, basil, and jalapeños has been pretty terrible. A lot of brown spots and wilted grossness. The meat on my last visit was also remarkably fatty and gristly. Flavorless phở with rotten veggies and gristly meat was just too much. After three disappointing visits, I think I’m going to have to look for a new phở spot.

Awesome for quick take out phở. Terrific flavor, reasonable prices and they always have it ready quickly.

After reading the reviews being very bipolar, I figured I’d give a to-​go order a try. Have to say, I was impressed. Broth was good, not too greasy. There was plenty of noodle and beef. The server that was working was quick and prompt and the price was right. I can understand the $ 0.25 charge for to-​go orders of phở and would happily come back.

The combos are amazing, large phở and either a summer roll, spring roll or gyoza for around $ 8.
The large phở is huge and delicious. This is my sons favorite phở spot and we can share the large phở, due to the giant size. One thing I love, is I always request my summer roll with no shrimp (I am allergic) and they always make it with no problem. There are a lot of phở spots who refuse, I assume because they have pre-​made the rolls. I have ate in the restaurant many times and the customer service is quick and good. I have also ordered to go several times and they always have everything correct and all the sides and sauces included.

The quality of phở here is totally lacking now. There’s also waaaaay better places to go. My phở was not flavorful at all to where I needed to a a crap ton of fish sauce to suffice. I’m a broth person. I’ll drink all the broth and not eat the noodles. This last time, I ate all my noodles and left the broth. That must say something. My bf didn’t care for his vermicelli bowl either.
Bottom line, this has become a last resort place.

Was debating between a 2 and 3, and ultimately downgrading to a 2 because I think their service is just unacceptable.
The food is above average — I would say 4. I’ve liked almost everything on their menu I tried (phở, vermicelli noodle bowl, pork chops with rice). Servings are decent sized and food always looks and tastes freshly prepared.
My issue is with the service. The waitresses are always so cranky and can never seem to smile or show any bit of customer service. I always say pls and thank you, but rarely get a smile or «you’re welcome» in response. They just look annoyed and irritated that you need something.
There are plenty of decent phở places in Lacey /​Olympia where you can get good food and good service. I probably won’t be frequenting this restaurant much longer.

Unfortunately the food and service have gone way down hill here. Not sure what has happened but I used to enjoy lunch here three or more times a month. The last two times I came in I was disappointed. The grill must be dirty because the chicken teriyaki always has big black charred chunks in it. The rice is not pure white anymore either. And the service is really lousy.
Today I couldn’t even eat my chicken after biting into a slice that was half raw. The Goyza tasted old too. Won’t be back again. And I was really craving this today.

I’ve only tried the bubble tea — which wasn’t blended well at all, the type of drink which starts of as a half assed lump of slush that quickly melts into the flavored powder and water it is. Priced at $ 3.15 which looked good at first but adding boba costs $.59 making the drink a little over $ 4 with tax.
I’d recommend you go to boba island, somewhere with quality

Wow. Great Phở. Good takeout. I ordered to go brisket and tendon phở with extra beef and tendon. Usually you dont get very much so I ordered extra, not needed. Just the regular order was more than when you order extra at other places! Lol, the phở was delicious too.

Dammit.
Fooled again by an incorrect rating.
This was an awful experience for me, but I gave Phở Tai two stars because my family enjoyed themselves. However, my 90 year old grandparents would enjoy themselves practically anywhere.
Immediately upon entering I noticed at least three dirty tables that had yet to be cleaned. Gross.
We picked a table in the middle of the restaurant and were handed menus. At no time after that did we receive water. In fact, we only received water after I requested it 10-​minutes later when a waitress arrived to take my order for appetizers.
About 10 minutes after our dinner orders were taken, the appetizers arrived. Then 5-​minutes after that our dinner was served.
The waitresses were fairly accommodating and patient with my grandparents, but they gave me my mother’s order and completely forgot the bubble tea that I ordered. What they didn’t forget was to charge me for it. Awesome. Thanks, Phở Tai, for forcing me to correct your mistake.
The egg rolls were decent as well as the gyoza, even though I am fairly certain one of these appetizers was probably frozen and then tossed in a deep fryer.
My grandparents enjoyed the spring rolls and the seafood Phở and my mom seemed to like her chicken Phở as well.
I, on the other hand, ordered some disgusting chicken katsu. Actually, it was more like chicken-​tendon katsu. In addition, they served me a big glob of white rice that was stuck together. Everything on my plate was unappetizing, except for the cole slaw! Haha.
So, no, I won’t be returning to Phở Tai… ever. The service is slow, inattentive, disorganized, and incompetent. Other than the Phở, the food is bad. Just plain bad. The restaurant itself is unattractive, boring, unimaginative, and makes one wonder if the decorator was going through a severe depression at the time.
Thanks for the miserable experience, Unilocalers. Have a good day.

This place is such a disappointment.
I ordered spring rolls and a tofu vermicelli bowl. The spring rolls were ok… but the vermicelli bowl was awful. I barely had any noodles which doesn’t make sense since those noodles are cheap at the Asian store.
I wouldn’t come back here again…