Lacey Nails

Loved this place when I lived in Lacey! My sister used this place when she lived in Lacey too! Very nice ladies, and they do great work too. There was one specific lady who was fantastic with my younger daughter. They were always great about walkins too. Very clean environment too, and believe me, I looked for things to be wrong! Not sure about the customer who was pissed off about her eyebrows, mine always looked fantastic. I still own my house in Lacey, if I ever move back I will definitely return as a customer.

Extremely pissed. Just moved from California and needed my eyebrows and toes done. Girl only did 1 coat of polish on some of my toes and when came eyebrows. I left almost wanting to cry. I am part european. so naturally I have thicker eyebrows. the lady I believe named jenny, plucked the sh*t out of my eyebrows. at the beginning I told her «keep them thick yet shaped». So she starts, she said how about this, I look up, it’s exactly the same. okay their cleaned up, but I then tell her «I usually like a little bit of an arch. Okay she starts. Then then takes about 5 min on the one eyebrow then on the other, seemed even longer. She takes out a treezer, then proceeds to work my brows for a full 2mins. I’m sort of freaking out so I tell her remember I like them thicker, she says yeah yeah yeah. I am. Okay. I hoping they turn out better then it’s feeling. Because it’s start to hurt. She gets finished and I look up. oh my god. I’m like where the f*ck are my eyebrows. they are so thin. and not only that but they are red as hell. I had to go I the restroom to calm myself for a minute, as I am not one to make a scene. I tell my friend who took me that I was so disappointed bc she had done exactly as I told her not to. My friend asks her why she made them so thin, she says bc I asked for an arch and didn’t understand what I wanted. I am so frustrated, IF YOU DONT UNDERSTAND ! GET SOMEONE TO TRANSLATE FOR YOU! I AM NOT ONE TO PUT SOMEONE DOWN IF ENGLISH IS NOT YOUR FIRST LANGIAGE BUT IF YOU SEEM TO BE SPEAKING PERFECTLY FLUENT ENGLISH, IM ASSUMING YOU COMPREHEND. At this point I got so pissed, we paid then left. And WILL NOT be back. I will leave my eyebrows to sweet Indian women as I have in the past.

Amazing work, I’ve been going to them since they open their doors. I’ve tried others but always come back to Lacey nails

I been going here for we’ll over 2 years now my daughter introduced them to me. I have a gentleman named TY do my nails EVERY Time I go, he is Great. Never a problem I will wait for him never more than a few minutes, we’ll worth the wait great conversation and we’ll worth $$ and it’s always the same price no matter how torn up my nails are. I work in water everyday never had to get one fixed for any reason. Thanks for your service TY.

I just moved here from California and this was the closest viet nail shop in town.
I went in, they greeted me, and had me sit at an open station for my pedicure. They do not deep clean like my old manicurist did but I did notice they’ll do anything you ask them to. (There was a picky lady sitting next to me). I probably waited for more than 30 minutes between my pedicure and manicure. The lady who did my pedi doesn’t do acrylics so I had to wait, while she helped someone else (that’s never happened to me). I wanted to walk out of the place but had to get them done. So, I sit and get my nails done, she starts by cutting my nails all the way down and then places the white tips for a french. Without asking she starts clipping the lengths. She clipped them to the same length my original nails were, If that were the case I should have just had them painted. She redid them and asked how long I want them. The gel is thick compared to what I usually get and there were bubbles (which she gave me $ 5 off).
Overall it’s just like any other shop. I usually don’t get acrylics, and I never have a good experience when I do. I’m giving them three stars because they didn’t trim my cuticles and they had me wait for a long time in between mani and pedi.
I’d go in again if they aren’t busy.

My daughter and I enjoy coming here. She talks the technicians ear off and they are always sweet to her. We had a bit of a wait today because we wanted to sit together but they kept us informed the whole time on how long. They are always busy even when you get there when they open especially during spring and summer on the weekends. My only issue is it’s a bit pricey. But excellent service

Lacey nails did a great job on my pedicure and my full set. The nail tech that did the designs did an amazing job. I also enjoyed not feeling rushed because some nail salons try to rush you.

My mom and I had a wonderful experience. Everyone was so kind. My mom is in a wheelchair and they were encouraging and accommodating! Excellent place!

Went in just for a color change on my acrylics and was told it would be 15 $. After taking off my nail polish she began removing my acrylics saying that they were «no good» and I needed a whole new set. Ended up paying over double what she said I would pay. Not only that, but I left with cuts underneath my fingernails and my fingers are swollen. Never had an experience like this before at a nail salon.

I haven’t been in this place in over 3 ½ years. I hope their service has improved since then. I would never recommend this place.
I’ve only been in twice for fill-​ins. And like I said, it was a few years back. But on my first visit, the acrylic was a little thick. I didn’t complain and I even left a $ 5 tip. The man didn’t even thank me, nobody said goodbye, or anything! A couple of weeks went by and I decided to give them one more shot. It was a Saturday and they had a seat open, they told me to pick a color and sit down. Well, long story short, three different people worked on my nails. The girl who started me saw a (I guess regular) customer of hers and in the middle of filing my nails, just jumps up and starts working on this other lady. When I left this time, I was purely disgusted! The acrylic was way too thick, it was just the WORST nail salon experience I’ve ever had!!!

I got my lashes and eyebrow waxing done by Ana and I love them the service was excellent. And reasonable prices.

I only ever come here! They are speedy, but not too speedy, and I’ve only ever had to wait for service once: It was the July 3^rd and everyone was under the impression that they’d be closed the 4^th, so everyone decided to get their nails done that day!
The service here depends on the technician working on you, but I feel that is true at about any place you go to, whether it be food or a massage. I’ve never been dissatisfied, though.
I always get gel nails, and not counting grow out, they always last as long as I need them too. I enjoy getting pedicures here, too. I’ve only had my brow waxed once here, but it was… like having hair ripped from my face. Isn’t it the same everywhere?
The free WiFi is nice. I’ve seen the autoclave (its by the wax chair) and I’ve seen some technicians take their tools out of autoclave bags. I’ve watched technicians clean pedicure tubs after rendering service. The establishment is always clean and bright.
The reason I don’t give 5 stars is because, yes, there have been times when my cuticles have bled or have been sore. I always chalk it up to my being a weeny because it hasn’t been so awful I’d consider not returning.

I will not be returning. I have given Lacey nails multiple chances to redeem themselves and I am always disappointed when I leave. I went in to get a fill with my colored acrylics and the lady proceeded to remove every nail telling me I needed a whole new set. Not true. They were not that bad and she could have easily done what I had asked. I walked out spending twice as much as I had intended to and I was not even asked once if what she was going to do was okay with me. Terrible customer service, two thumbs down.

Just ok. They’ll give you a mediocre pedicure and you’ll leave unsatisfied. Cheap prices for cheap service. For the amount you pay, you can find much better nail places; not a house of horrors, I’ll go back if the other decent salons close.

I cannot recommend this merchant. I have tried their service twice and both times I have left injured, been charged for unrequested services, watched them pull out tools from drawers that did not appear sanitized, and paid full price. The first time I was injured was in December 2010, the woman who worked on my nails dug deep under my nail causing my finger to bleed. She apologized, cleaned the injury with alcohol and continued to finish my nails. That was my first experience with the establishment. Not wanting to immediately judge them based on one poor experience, I returned in January 2011 to again get my nails done and again I was injured. This time the injury was to my cuticle, about 30% of my cuticle on one finger was cut back to the point where it bled. The injury was severe enough that throughout the remainder of the appointment, the woman had to periodically wipe the blood away with a cotton swab soaked in alcohol. I again was charged full price for the service.
Besides the injuries received, both times I visited, I also received service that I did not request but was charged for. The first time this happened I asked why I was being charged more than what was listed on the price board and the woman informed me that I also received a special hand scrub. This additional unrequested service amounted to 25% of the original cost of the service. Furthermore, compared to other nail parlors, the attention to my hands appeared to be no different so I am not clear what is so special about the hand scrub.
Along with the above concerns, I also watched during each visit as the tools that they used on my nails were pulled out of a drawer in what looked like a un-​sanitized state. During both visits the women dropped the tools on the ground, yet still continued to use them. Ultimately, two injuries, a lack of sanitation, and being charged twice for unrequested services has left me with the opinion that one could receive better and more honest service elsewhere.