Discount Tire Store – Lacey, WA

Amazing customer service and it’s always an easy process for services on my tires. They really go above and beyond.

Dont bother setting an appointment. You will wait like everyone else. We waited 1 ½ hours.

The folks at discount tires are professional, curteous, and surprisingly honest for a company dealing with vehicles. I would recommend anyone who need tires for this shop. They worked with me to get brand new tires for my vw beetle and I couldn’t be happier with the tires. The best part is they gave me options on how much I wanted to spend. And no pressure was felt to buy anything else. Thank you discount tire for being really good with this business in Lacey

Had the best experience ever at a tire shop. Thank you Derek for going above and beyond in customer service. I live 30 minutes away but I will be bringing all my service to Lacey discount tire.
Discount tire was closed for 15 minutes when I called in. Derek verified if it was okay to get me in. His awesome manager gave the okay and he invited me in. And get this… It was free. WTH. They’re not even getting paid and they stayed late to take care of me.
Everyone in customer service could take lessons from this place. Thank you guys.

Excellent service! We had made an appointment the day before but I didn’t expect to be met in the parkinglot by the attendant. The service was speedy and they even replaced a faulty TPMS sensor. I was impressed by the professionalism of the staff and the shiny clean waiting room.

While on vacation I noticed we had picked up a screw in one of my tires. I pulled into this Discount Tire and was greeted by Matthew. I told him of my problem and he took care of it right away… and at no cost. Great customer service.

Was impressed with the service and friendliness of the staff. I bought 4 pirelli tires there for my bimmer and was happy with there selection they had in stock. I made an appointment for 930 and when I arrived my car was taken right in to begin the service. I was impressed they had me out by 10! The manager John was walking around chatting with customers and was very friendly. I usually buy my tires at Costco so this was a change for me. So do your research because costco prices on the 3 brands they sell are cheaper but not necessarily the best tire for what I needed. The only thing DT pushes there road hazzard «certificate» pretty hard. I’ve never needed it so the extra 10 or 20 bucks per tire isn’t worth it. So use your best judgement.

Great experience there. Great service. Fixed tire at no charge and havent had a problem with it yet.

I purchased tires from Discount Tire in Lacey in 2013, I would make and appointment and go in every six months or so for tire rotation. I had an 11:30 appointment on Saturday March 7, 2015 for the same. Arrived on time, just my granddaughter and I and the pushiest most overbearing salesman I have ever met signed us in, he came out and looked at the tires and told me they couldn’t be rotated because they were too worn. He kept telling me what «great deals» they currently had on new wheels and tires. I told him I was only interested in having my current tires rotated. He persisted to try and SELL, SELL, SELL, but I knew I didn’t need new tires. I started to leave and he said «what can I do to get you to stay and give us your business» to which I replied «rotate my tires!» He said he couldn’t do that. So I drove to Les Schwab in downtown Olympia where they happily rotated my tires and said I had PLENTY of tread left. I closed my Discount Tire account today and Les Schwab now has a new customer for life.
I don’t know if the Discount Tire salesman had a quota to meet or if he just saw a woman and child and thought I could be duped into buying new tires but it didn’t work and not only have I UnilocalED what happened to me I also posted to my 246 Facebook friends.
My advice: don’t set foot in this store. They lie and do what ever they can to sell you what you don’t need.

We had an issue with lug nut for my daughter’s car. Discount Tire sold is a replacement adapter, and when we had further problems, brought the car to Discount Tire. They quickly and pleasantly solved the problem, swapped the problem wheel off and put the summer tire and rim on, and torque-​checked and air-​pressure-​checked ALL tires. And, did all that for no charge! And, on a holiday Monday. I am most impressed with the professionalism and sheer goodness of this business, and highly recommend it to anyone who has any tire or wheel needs.

This was my first time using Discount Tire and I left very satisfied and impressed. I called around to compare prices beforehand, and the tires for my car were much cheaper here. I dropped in without making an appointment and my car had four new tires within 45 minutes. The customer service here is very friendly, honest, and efficient. I was greeted with a smile and attended to within a few seconds of walking through the door. The waiting area is very clean and has coffee and water for customers as they wait. I will most definitely be coming back here in the future!

OUTSTANDING SERVICE! I had an unknown problem with the new tires they put on that made my car shimmy. They suggested other tires, ordered them and put them on without any further costs. The ride is now perfect. I am a very satisfied customer!

I always have great service here! I come here for my rotations and anytime I need new tires.
If you need new tires, you can get a no interest credit card. Most of the times you get a gift card when you buy new tires depending on their promotions.

The prices here are on point. Plus they will match a competitor’s deal. Selection is wide so you have plenty of options based on price point. Ask for Josh, one of the managers there. He hooked me up with a deal on 4 quality winter tires! Great store. Will return.

Always great service and friendly staff. I have bought three sets of tires and have been very satisfied.

Great customer service at this location… I just moved here form out of state and needed my tires rotated. I called to ask how much and they told me it was free! I was shocked because nothing is free in where I’m from in Cali Lol! I went in today and Alan and the whole crew were so nice and helpful… I will be coming here for any tire service or tires that I need since I live in the area now. I definitely recommend this shop! Keep up the good work guys!

Got a flat tire on the way to work and was of course upset. I pulled into discount tires and they were super busy but still got to me really fast. Didn’t need a new tire but they fixed the problem at no charge and I was on my way! Great service!

Had an appt at 9:30 am. Got here a little early and had all four tires replaced and on the road in 40 mins. Friendly staff and got a $ 50 mail in rebate for being military

I was out shopping and running errands with my furry feline Fiona, and I noticed my tire light was on again. I had just put air in my tire the other day so I thought something was wrong and went to Discount Tire to get it checked out.
Let me start by saying this place is so awesome! When I pulled up one of their employees immediately came over and greeted me with a smile. Everyone at Discount Tire was super friendly and polite.
I was very impressed with the management and how clean the waiting area was. They even had free bottled water for their customers. After the employees inspected my vehicle they rolled my tire into the waiting area and showed me how it was in really bad shape. I needed to get two tires right away.
Not only did they service my car right away I got a wonderful deal on a pair of tires! Oh and did I mention I didn’t even have an appointment. This place is Super Awesome I highly recommend shopping at Discount Tire in Lacey WA if your in need of tires!

I bought my snow tires here, and each winter, I get them put back on for free. It was super easy to make an appointment online, and it only took about 30 minutes for them to replace the tires from start to finish. They are always nice to me and offer me bottled water or coffee while I wait. They wrap each tire in a big plastic bag, so my car won’t get dirty transporting them back and forth.
Before I purchased my snow tires, I compared prices at Les Schwab, Costco, and online, and it was a little more expensive than online, but cheaper than Les Schwab and Costco. Since they always change my tires out for free (and rotate and balance them), it ended up being cheaper to buy from them than online.

Got set of tires on a Tuesday, friendly service, transparent business. Noticed a slight wobbling at 60 mph, so I thought it may be the new tires. Came back in that Saturday morning. They recognized me from earlier in the week — wow — and thought it could be a tire out of balance. An hour later they re-​balanced two tires and sent me back on my way. No charge, no hassle, very friendly and, for a busy morning, reasonably quick.
They stood behind their work, and for that they get my repeat business and thanks.