B and R Flooring America

The waiting game is insane! My husband pick this place stating they had great reviews, so we went there and order vinyl flooring for our bathroom, we were told it will take 2 weeks to get our flooring delivered, I did sigh at that but figure 2 weeks won’t be bad, then over 2 weeks we had heard nothing, so my husband called and left a voice mail, no response, then he called again and spoke with another sales person and he wouldn’t help, so once again my hubby had to leave a voice mail (this is 3 days of calling after the 2 weeks had passed) then again days later my hubby called and got ahold of the sales guy. the sales guy didn’t know if our flooring was in? He called us back later to confirm our flooring was in. So waiting. again phone tagging. then finally my husband got ahold of the sales guy and asked,“so when can we get our floor installed”? The reply was we will get a call from the installer. we asked, today??? No? Maybe monday? It’s been over a month and no calls, no one cares. We were going to have 4 more rooms done by this company but we are going to lowes instead, we went to lowes last weeks, so far lowes called Us Twice, and they even confirm when our carpet will be in. If this keeps going on like this with the waiting game with B&R our carpet from lowes (that also has to be order & deliver) will be installed first, lowes will be here next week

My Dad recommended B & R. He had previous experience with them and was very happy.
My husband and I decided to check them out. We walked in and Terry greeted us right away. He was very knowledgeable and listened to our wants/​needs. He had a great selection to show us. We chose a flooring and he sat us down and priced it all out for us. Unfortunately we will have to wait awhile to be able to afford it and I will update my review at that time, but so far we are very happy with B & R.
5-​stars for customer service and selection