The Joint ...the Chiropractic Place

Aftet the first visit they wanted to put me in this ridiculously high priced plan to go in 3xs a week which was unnecessary. I had a mild degenerative change in my cspine that could be adjusted maybe 1x a week. Also they tried to charge me more than i had to. If i didnt catch the over priced error they would have gotten away with it. Money money thats all they want! Not good

I would never recommend this facility or any chiropractic service to anyone.
I went to this facility with my boyfriend because he has never gotten his spine aligned before and was experiencing back aches so he thought of trying it out. Signed up for the monthly membership due to a good experience with the doctor and did a follow up visit. The next day he was experiencing severe back spasms and was unable to walk or sit comfortably.
After visiting his primary physician we found out he has a bruised sciatic nerve and should cease his chiropractic membership. When we called the lady on the phone said that due to the injury they may be able to waive and refund him for the month of service since its 4 visits but he only went to 2.
We went in today and the girl at the front desk said that the contract states we will pay for next month and then the service will cancel. All in all we paid for 8 visits and only attended 2. She basically said the woman on the phone yesterday was a liar for offering us a waiver for the membership since his back is now injured.
Our experience with The Joint was horrible. Both the employee and chiro itself since it didn’t improve the condition of his back but actually worsened it. Will not be returning nor referring anyone to this service.

Nice and affordable monthly plan, but have been disappointed with not being able to see the same Dr. consistently. Each use different techniques and with varying results. Would like to see less rotation of Dr.‘s.

Today I went to The Joint for the first time. Dr. Jeremy was professional and attentive. I got in a car accident one week ago, and as soon as he adjusted me all my pressure was relieved. I purchased the monthly plan and will be back in a couple days in order to stay in alignment. This facility is on a walk in basis, but has very flexible hours and is accommodating even to working 9−5ers.

What possessed me to wear 5 inch heels to work all day on Friday? The shoes rock and all but not sure they’ll be coming with ever again. On Saturday I did a lot of walking with regular sandals but my right foot was feeling out of sorts. On Sunday something was wrong because the pain was getting worse with every step.
I decided to go to my favorite chiro and within minutes and some crack crack crack all was swell in the world again. Just as I thought, the shoes jacked me up. Boy was it great to get adjusted. Instantly the pressure was released and I feel great. Doc said to chill with the high heels and rest. Solid. Thanks doc! See ya next weekend for my weekly restoration session.
They tell me they are opening up place in Culver City soon. Joy! For all my friends on the westside.

I had been going for over a year. I went because of the price. Always felt rushed. The doctor would walk away as your talking. I had been used to a chriopactor that took there time. Dr Jeremy must be new because he never asked me to breathe before her would adjust, so every time it would hurt. I brought a friend in who was in pain. We came in at 4:40 they close at 5:00. The refused to help her because there wasn’t enough time (do to corporate policy). … What ever happened to good old customer service and general care for people !! So I canceled my membership. And they were offended. They gave me an attitude for canceling … Worst customer service. I’m staying with the old way of doing business !!

I’m 32 weeks pregnant. I had complaints of back pain upper and lower, knee pain, and hip pain. I saw Dr. Glenn yesterday and I had immediate relief after he adjusted my hips and two areas of my back. Most popping I ever heard lol. I feel amazing and the receptionist was extemely kind. Signed up with a 6 month contract. Should have went a long time ago but just couldn’t stand being uncomfortable anymore can’t wait to go when I am an avid runner again since I felt myself have issues with my alignment running and my knees.

Dr. Jeremy is really easy going, attentive, and an excellent communicator. He asked me many questions to help understand why I was feeling pain? Where on my body? How often? And the type of pain? I was in sheer pain, in my lower back right above my buttocks. He relieved the tension I didn’t realize I was holding in my neck and now I feel instant relief. I would definitely be back because of the quality of care, convenience, and low cost.
I was in and out. I love that — having a busy schedule I can squeeze some care.

My review is on the customer service of Shauna. I am highly impressed with her thorough follow up and communication she had with me while I was trying to work out a pervious issue. Thank you, Shauna — you are a great asset to their company.

Amazing, I was having trouble with my leg joint and he helped me immediately. Ankle still hurts but being able to walk without pain was great! I highly recommend this place!

Convenient, affordable, great doctors, good staff and my health ia better than ever. On my first visit my lower back felt instantly better. Weekly visits have helped me a lot. Each visit is fast, but I am still attended with care and concern.
The atmosphere is good too. Relaxing and comfortable. Both doctors really explain the issues and trouble areas and help fix them with care and ease. Signing up at the front desk for a membership was a breeze as well. All my questions were answered with great detail.
The Joint is a great I have been waiting for your years and I plan to be a member for years and years.

The whole staff at «The Joint» are amazing.
I started going there about 9 months ago. I cannot believe how much it has changed my life. I tell Dr. Jeremy all the time, he is the best!!!
Exercise is not painful anymore.
Hearing has improved.
Not so exhausted at the end of the day.
Thanks to the affordable adjustments, I feel ten years younger!

Very knowledgable doctors. I have been under chiropractic care for many years due to scoliosis and other issues. When my chiropractor closed his practice and I had to find a new chiropractor, I gave The Joint a try. I have been very pleased with them and it is also very affordable.

I loved the 20 $ special. My wife has love the relive she has received after each adjustment. Totally recommend the Joint!

I pass by this place every day and I see the guy outside throwing the sign, So I decided to go in today because I was having some back and neck pain. I went in and was greeted right away by a friendly face. The sign up process was quick and easy. Then they took me into the back right away. The dr was very nice and knowledgeable. I liked the experience so much, I signed up to come back and get weekly adjustments.

I read about this place online and was really excited to go in until I got there. The girl at the front desk, Netty, was extremely rude! She did not even greet me or asking me how she could help me. I asked for information and she just blankly looked at me then pointed to a board of prices. I work in customer service and was blown away by how unprofessional she was. After having to force prices/​information out of her I asked if I could get in right now, she told me the doctor was not there so I would have to come back. This was my first experience with a chiropractor and I was really in need of some pain relief but after the experience I had with the front desk it’s safe to say I have no desire to go back to this location.

I love this concept with amazingly inexpensive chiropractic. It is what the world needs. Great friendly staff and short wait time