Post Master Plus

Wow!
If I could put negative stars I would.
I was class profiled for not being the right customer from this jerk of an owner!
Here’s my dilemma. I need a uhaul truck but currently have no drivers license. My good friend helping me today luckily does but I made the reservation with my credit card. Keep in mind I have a United States passport card as identification.
Made a reservation with uhaul. They said go to this establishment to pick up.
When I walked in the owner and his wife were happily, I mean happily talking with a customer. Customer looked like a nice middle aged white guy.
The gentleman said his goodbye and the owner looked over to me and my friend and his jaw literally dropped.
Like we’re scum!
With the most unenthusiastic look he asked if he could help us.
I explained we had a VALID RESERVATION AND I.D. but he refused us service stating that I need a valid license also. Called Uhaul left a complaint and they agreed he could have and should have rented me the truck!!!
THEY ALSO NOTED THAT IT WAS OK AS WE HAVE DONE THIS EXACT SAME THING (my cc his valid DL) IN THE PAST!!!
We look young. We are skateboarders. We were dirty (we’re working) and my buddy has a ton of tattoo’s so he looks kinda scary I get that.
BUT
REALLY !!!
Wasted a couple of hours on this day just trying to help a buddy move today. So frustrating!!!

My family has been coming here for years for everything. This is your place if you’re looking to mail items, packages, get supplies, or simply do any office related things. The business owner is very friendly and helpful every time we come in. My entire family and I will continue to come here for all of our postal needs. I would highly recommend them.

Went to drop off a package for FEDEX, the Indian guy was rude and cold! I said thank you and he ignored me and and threw my receipt on the counter! Very bad customer service ! So I took my package back so I can take it somewhere else ! I refuse to be treated poorly! Do not come here!

I found this gem a number of years back when I needed a quick Live Scan for an employer. I have always worked with the owner and he is fabulous! It is a busy place but the employees always do their best to manage multiple things.
Because the business has a number of specialities, there can be a wait, but it is never very long.
I am a happy repeat customer who has gotten 3 Live Scans, notarizations and contemplated a mailbox here. Excellent business with great people. Highly recommend.

Just dropped off an outgoing UPS package and the guy working was really cold and abrupt. Just plain bad customer service. If you wanna be rude go work at the post office. Just sayin.

I love this place. Really nice staff and owner. I used their moving equipment to move some furniture and everything was processed perfectly. I am looking forward to using them for my business post box and shipping needs. :)

I came in the store needing quite a variety of things to be done
(printing, notary, scan and mail) and they were very helpful
and kind about it. They have quick service and I loved it.
I will come again when the need arises!

Alright, so I have been bad and did not take the time to finish all my reviews. Gosh, Unilocal you need to send me more reminders.
In any case, I needed to make some immigration photos but they had to be done to a specific measurement. I came here and was helped by a young lady who took the time to really get the dimensions right.
I definitely appreciate her doing that for me as I could not even get professional photo places to do it.
Only complaint, with only one girl there to help everyone, it was a bit tough for her. She did a great job though. Will be back.

Hi Everyone,
I go into Post Master Plus quite often.
This location is located on the corner of Foothill Blvd and Wheeler Ave in La Verne. In the same shopping center as CVS and Crunch Fitness but closer to the One West Bank building.
It is a nice little store with a rather large variety of services available to customers. I have never really worked with the owner but I have worked with his wife, as well as the young girl who works with them, and have found everyone to be very nice and quite accommodating. To the point even I would say they mostly go out of their way to make sure all of my needs are met.
As the name would indicate, they have private mailboxes for rent. They have special prices for longer rental periods, so be sure to inquire about this if you plan to keep you mailbox (Private PO Box) there for a while. They do a good job of getting the mail to the boxes (mail is delivered here by the post office) very soon after it comes in and they are very good about getting mail to your box if it comes in without your PO Box number. You can access you mail box 6 days a week during business hours. You can even access your box during off hours if you are willing to pay a little extra for a key to give you off hour access to your box.
The store has the usual selection of «gifty» type items as well as a good selection of office supplies. I would say that aspect is typical of most PO Box stores of this type.
They are an authorized shipper for UPS (they will help you with the packing and they have shipping supplies available for purchase) as well and a drop off location for FedEx.
They do live-​scan fingerprinting.
This location advertises they are a rental location for U-​Haul but I have never seen a trailer here. So I would suggest you call ahead on this point and find out if they keep trailers in stock of if they have to order them in.
All in all, this is a nice little local mom and pop business. They have been in La Verne for 20+ years, so give them a shot if you are in the market for a PO Box or if you are in the need of shipping services.
Regrades,
Jim

They helped me with a Live Scan and it took 10 minutes. They were extremely nice and would recommend them in a heart beat. You pay about $ 9 more than the police station, but the advantage is 5 – 6 days a week all day long instead of the PStation 2 days a week — restricted time etc
Great place

Stopped in today to buy Willow Tree. Grateful to have a local vendor. Not too many places carry this. Fast and easy purchase. I will return to this store. Thanks.