7-Hobby Usa Ltd

WARNING for WEBSTORE: 7​-HOBBY​.COM
So the story is like this, before finding BST forums and facebook I did buying mostly there and ebay. Somtimes buying here would be better for me because it arrives a lot faster than to wait longer from ebay sellers from HK to send it to me. While this store is more expensive then even ebay, they were able to get the product to me pretty fast. I had my first product from them no PROBLEM. Then bought a Second but was an OPENED box. it was a used product sold as «new». Asked for a exchange but was told that it was a fine product and cannot be exchanged. FINE, I can tolerate that. so I bought another product, a WWRP bertie. The WRONG product arrived and I had to send it BACK! Later the bertie finally came but was a defect. Its head had a lob-​sided head, rather deformed, due to heat I supposed, but it was way too deformed to be fixed so I contacted them. THEIR policy says they will cover any DEFECTIVE products, and cover shippings both ways like sideshow collectibles. Their resolve? They said I was a troublesome buyer and that they will not send a replacement and will only refund me the total and not the remaining store credit. PLUS, they said they must blacklist me on the website to prevent me from buying again. HAHA I bought like 4 figures from them and had only one small problem. No real business would do this to a customer who have bought 4 figures over 100 dollars EACH from their website. They clearly dont know how to do business. My friends, stay away and beware. They are nice at first, but they avoid responsibility like a good store should have. Spread the word, I just lost some store credit money as well.