Fancy Nails

HORRIBLE CUSTOMER SERVICE
Took my grandmother & wife there for a post Mothers day treat. Pedi & Mani for both.
We ask for Mani & Pedi for BOTH OF THEM, and they agree to do them, so they both sit down to begin.
As the man is doing my wife’s so called Pedi, he basically rubs lotion on her heals and then paints on the white french manicure onto her toes. NOT EVEN A FOOT SOAK OR HEEL SCRUBBING
As soon as he finishes the white tips on my wife’s toes, he stands up, grabs his keys and says «Come back tomorrow for the manicure I don’t have time for it today, I have to pick up my kid at school» and then he walks out.
WTF??? SERIOUSLY !!!
So Grandma is getting hers done and my wife is left sitting there in a chair half done with what she asked them to do.
HORRIBLE HORRIBLE HORRIBLE
Who the heck does that.

Customer Service is absolutely ridiculous. Nail Technician claimed that my cuticles were «uneven» and that resulted in me paying $ 10 to have my cuticles trimmed. As I was leaving I saw the two nail techs, one male and one female, trying to justify that the polish was fine. Whatever. My nail tech had the shakiest hands. Guess I better keep going to Happiness Nails in La Quinta.

Only cause I had to put a star this place is horrible I came in Coachella weekend no wait only has to fix 1 nail that has broken off and it was terrible no time or effort put into just 1 nail I could never imagine coming here even if it was free!!! Get it together I left so bothered and unsatified… Go anywhere else but here not worth your time

This is a horrible nail salon! They don’t know what they’re doing here. They buffed my nails with the a very rough file — leaving marks on my nails. I told them not to use that and only to use the soft buffer and they had some kind of pow wow over it. It was ridiculous. I am the customer — if I don’t want my nails buffed with something damaging than I don’t have to! I hate the men who work here, as well. In fact, I hate having men do my nails b/​c they don’t know what they’re doing. The women, however, aren’t good either. This place is full of amateurs and I will never return! I had a horrible experience and they refused to do my nails all because I didn’t want sandpaper used to buff them! It was truly bizarre. Do not waste your time money on this place. You’ll regret it.

Bad service, they take on too many customers that walk in and don’t have enough staff so they rush mess up your nails. They do a terrible job on pedicures again rushing to get to another customer. If you don’t have enough staff have customers make appointments to come back and focus on the customers you have in front of you so you get the job done right! I’ve been going to this nail salon for years and now I will never return because of the bad service I received from their staff.

Was in La Quinta for the weekend of my boyfriend’s birthday. He went golfing and I headed to get my nails done. I generally don’t get my pedicure anywhere else but my spot back home, but I thought it deemed the right time to get that manicure on. Fingers looked a bit mad at each other. Nice manicure was done, and got a bit of a neck massage after. Check it out! Make sure you call ahead for an appointment! :)

Fragile nails, snapped it 3 seconds after leaving the place and was forced to wait an hour to get it fixed by the same person who caused it!

Clean, efficient, affordable and great service. KIM is wonderful. She’s fast and knows what she is doing. Gel nail manicure in 30 mins. We’ll worth the trip from anywhere in the low desert. Shoulder massage was a surprise and a magnificent touch for my tired body.

Loves lee job and patience as well as the people there. Very nice

Today my best friend and I decided to go in for a relaxing mani pedi day, and boy oh boy did we get anything but that. For starters, both of us had 2 different people work on our feet. One would start then they would move to somebody else and another worker would finish. I didn’t put my feet in the water once during my pedicure. My manicurist was in a major rush and cut me several times during my pedicure. They started both of our nails while we were getting our toes done and stopped in the middle to move onto other customers. When getting our nails done, my best friends manicurist just got up and disappeared for 20 minutes without explaining where she was going. Turns out she was waxing another customers eyebrows in the middle of her manicure. OK… so not 10 minutes later she gets up again and starts doing somebody else’s pedicure in the middle of her mani. She was not prepared at all, using other people’s tools, brushes, and polishes. The gel light wasn’t working so her manicure is a mess. AND she put the wrong color… My manicurist was so absent minded she continuously cut me and told me to hold still. AWFUL experience and we will never be back. Fancy nails used to be the best place in the desert… not sure what happened.

I saw Kim, she doesn’t have good customer service, I asked her several times for recommendations, and she wasn’t able, she keep saying «I don’t know», she did my nails in a hurry, she was very interested in finishing fast rather than taking care of the customer, then I paid and they charge me more on my card. I will never come back, it use to be a good place, not anymore.

Visiting from Rancho Cucamonga. I googled best lashes in palm dessert and Fancy Nails came up. Didn’t know what to expect. But as it said in the Unilocal reviews: Trisha is the best. She is gentle and great at what she does. Look no more!

Got my eyebrows done. They did an ok. Job. Not very friendly. They charge $ 1 when you use your debit card.

Was my «go to» nail salon for many years. Something happened a couple years ago and they lost all their good staff employees. Went a few times after hoping the newer staff would «catch on» — always sadly disappointing! During pedi the previous polish isn’t completely removed, they never cleaned under my nails, the cuticles were not trimmed, nails were not cut or filed — leaving them uneven. I felt rushed and uncomfortable. The staff interacts only with each other. Never going back.

Went for mani/​pedi today. I have short nails on my hands, and had trimmed and removed the polish from toes prior to arrival. I asked for basic mani/​pedi (get rid of cuticle) also explained that I did not want any polish, just buff… she said ok ok…
Then in the middle of the service they came up and said 10.00 extra to buff!!! what?
Buff in lieu of polish… and they want to charge 10.00 extra?
I said forget it and to leave as is.
After a few conversations between themselves… they told me «no extra 10.00, it’s free for you».
The one star is because it was first time there, used a Unilocal check in for 10%off. So that was great!
I get that it is not their shop and were following owners policy… maybe I’m wrong, but buff in lieu of polish has always been included wherever I’ve been.

I love the great pedicure service with massages, hot towels, hot wax, cooling gel, yummy smelling sugar scrub… you get the picture… It’s a wonderful experience BUT the last few times my usual Pedicurist, Lee, hasn’t cut my toe nails straight across and what has resulted is Ingrown Toenails… I’ve almost never had ingrown toenails… so, I tried to tell her to cut them straight across & showed her a pic of my swollen middle toe… she either didn’t understand or wanted not to… so, she sweetly tried to match the polish in the pic. I watched as she cut my nails again… she didn’t understand my request & cut the corners deeply again and I got an ingrown toenail AGAIN… I tried to say something but there is a language barrier there… I really like 95% of the rest of the service she provides but, I can’t go back if I’m going to keep getting ingrown toenails… they’re painful!
TIP: get your nails cut straight across… See video with advice from a Podiatrist:

LOVE MY ACRYLIC NAILS! I wanted my nails acrylic square nails, I was hoping they wouldn’t be short and fat, & I told the lady and she was so sweet & did them perfect!

The massage during my pedicure was amazing but the guy who did my nails didn’t do a very good job. There was nail polish on my toes and he didn’t paint the top of the name so it was the same color as the base. Otherwise, nice place to go and comparable prices.

What a beautiful place to be at! Nice workers and the vibe there is wonderful! I love coming here to get my nails done! Everyone is wonderful!

Great customer service great nail art prices are a little confusing but well worth it