MA Steven MD Laser Eye Surgery

I went to Dr. Ma because he was highly recommended by my friends and colleagues. He was very courteous when explaining the procedure and so was his associate Dr. Sandy Kao. Dr. Kao is the best, always explaining things, friendly, calming. They are the reason I am giving 3 stars (2.75) instead of 4 because of all the people at the front desk, only 1 was polite and helpful.
Then I find out Dr. Kao no longer works there and the new doctor that replaced her isn’t certified by my ins so I have to wait for a doctor that is accepted by my ins. Fine, whatever but then the front desk girls and one guy refused to help me when I said I couldn’t find my ins card and if they could look me up by SS #. They can’t seem to find my record and can’t help me as I don’t have my ins card. I don’t get it, I got my lasix there, my info should be in your comp files and yet you can’t find me to make my yearly exam. How incompetent and rude! I will not be coming back nor will I recommend anyone to go see Dr. Ma for lasix without warning them of the bad staff!

I went for an interview for an Optician position with Dr. Steven Ma and he was absolutely unprofessional to say the least. First, he texted me to come in the next day for an interview!!! Texted!!! Second, he was such a sexist pig. He had me take an online test about eye diseases and eye surgery procedures, which I had no background in whatsoever and is not required for an optician position either. Opticians only fills the doctor’s eyeglass prescription and make corrective lenses. That is it to be an optician.
Since I had no background in the field of Optometry, I did not do well on the exam. He laughed in my face and said that I did a horrible job and that I am not good at all. Consequently, he reduced my salary from $ 12/​hr to $ 11/​hr! Also, he had me study Optometry on my own unpaid time at home one hour a day. I call him a sexist pig because I am a girl who he finds attractive and looks at me like a dog with his tongue hanging out. I felt so uncomfortable on that interview day.
The interview usually takes less than 20 mins on average with a normal person. However, I was interviewed for a whole 3 hours! My husband was getting worried why I am there so long. Dr. Steven Ma did not warn me in advance that the interview would take that long. He took advantage of the fact that I needed a job during an economic crisis.
At the end of the 3-​hour interview day, he did not hire me when he asked me when I can start to work. I said in 2 weeks, but he wants someone NOW. He should have looked at my application when I first applied for the Optician position! If anything, that should have been the first question to ask me at the start of the interview!
Dr. Steven Ma is completely irresponsible, cocky, arrogant, sexist, and unprofessional. He keeps texting me through out the week that I had to pay a large amount of money on my cell phone bill since I don’t have unlimited texting. What kind of boss would text their employees? This is a business here.
Last comment, during the interview, he asked me how do I make a tuna sandwich. I told him simply my procedure an he commented, «That is an easy sandwich.» What kind of employer would ask their future employee how to make a tuna sandwich? I noticed that he had a tuna sandwich for lunch while I was taking the online exam. In conclusion, he wanted me to be more than an optician for him, he wanted me to cook for him like his «mama.»
Avoid working for this «man.» He is not a good employer nor a good doctor. His clinic is empty with no customers. You can hear a pin drop in that amount of silence.

Do not go here. This doctor and his office staff are beyond incompetent. The price is so low because «you get what you pay for!». Chop shop, low standard surgery. He’s been in business so long not because he’s a good doctor but because the poor older people in the Chinese community are not tech savy enough to go on the web and look up other doctors that are more competent. His office staff is unprofessional and incompetent. My father went to Dr. Ma for cataract surgery and had to jump through so many hoops before the surgery was performed. We opted not a pay an extra $ 2,000 for vision correction during the cataract surgery (that insurance was going to fully cover) because we didn’t want to pay the extra out of pocket money Dr. Ma’s staff seemed reluctant to schedule the surgery. They kept pushing us back. I got fed up and demanded a definite apt time. The lady in the front said Dr. Ma was out of town and could not reach him at all so they couldn’t schedule an apt. WHAT Doctor goes out of town and cannot be reached at all by anyone on his staff !? It took 6 months! to get everything done.