La Puente Radiator

Sad, the place was recommended to me by a close friend. I took it and from there it all went downhill. Was called to tell me truck was ready. When I got there noticed the tire was rubbing against the fender shield. The air filter housing was still broken and the windshield bottle was also smashed. The way I left it after dropping it off after my accident. As I was leaving they called me back and said they needed to check the fluids. Well all the fluids were empty. Leaving it there for another week and a half. I came back to pick up my truck and everything seemed fine until I used my turn signal and yes they changed the parts but didn’t put a lightbulb in there. So I finally got my truck home. A few days later a buddy of mine was borrowing my truck and said hey whoever did the work did it half ass. As things were zip tied the tire would still rub and the air cleaner housing was just taken out and hot glued back together and he windshield bottle was not secured and bolts were missing. I’m so disgusted with how things were done there I seriously would advise you to take your business somewhere else. Either the owner is not double checking his workers work or they are just looking at the money and rigging your vehicle hoping you don’t look to see if they did things right.

I had my car taken care of with Joe after an accident and I have recommended La Puente Radiator to my friends and family. The times I’ve been there I felt treated like family and I honestly can say the price are less than other shops. The team was friendly and my car was done sooner than I was told. I know I am safe and have nothing to worry about once my car is done.

Can’t give a lower rating otherwise I would. This guy its really odd but seems to be a nice guy. The problem its that I was not looking for a Friend but mechanic.
I dropped off my car on Saturday at 3:30 pm and he said out would take about 3 hours to complete. They close at 6:30 but told me immediately that I could pick up my car on Monday because they were closed on Sunday. The little voices in my head told me I was on trouble but I didn’t listen. I told him that was OK, but I was hoping to have it out early Monday morning. He agreed and I was on my way.
On Monday I called around 9:30 and he tells me that he just pulled it out and was going to start on it. I guess I should not assume what early means but I get a call from him that my radiator is good so he is not going to charge me the $ 210 we had agreed to but would only charge me for the labor and radiator fluid: $ 60.
My wife picks up the car from him along with my 17 year old and when she drives up she is visually upset. I ask her whats up and she said that there is something wrong with the car. I turn it on an it feels like it is going to rattle itself apart. Sometime between Saturday when it was running fine and Monday, the head gaskets are gone. The $ 210 jobber just became a $ 1700 expense. To make things worse, the guy that has to fix the head gaskets tells me that the LP Radiator put the fan on incorrectly and he has to get a new fan. He said the fan looked new [about a year old] but they cross threaded the nut.
I have never been more disappointed in any service I have ever used. Please avoid costly repairs and aggravation that this company will cause you