It was great experience having Jack from Silvergate shipping providing us with his service. We found this company through U-Ship, I have to admit I was skeptical at first since I never used UShip. But Jack reassured us every step of the way. He replied to all our calls/questions. He even sent us pictures the day of pick to the point of drop off. Communication was clear, and everything came just as it was sent. Me and my husband highly recommend Silvergate shipping.
Elliot L.
Classificação do local: 5 San Diego, CA
They are my go to shipping company. They are responsive, helpful and have fair pricing. All lot of shipping companies can be very shady… not these guys. I highly recommend them
Christa H.
Classificação do local: 1 Reno, NV
HORRIBLEHORRIBLE company!!! I found them on the shipping website, UShip. They made an offer, seemed to be very helpful, so I accepted. What I shipped was a very large toolbox with ZERO damage! What arrived was a very large toolbox with so much damage, I could barely get the drawers open, and when I did, they wouldn’t close completely anymore. There is trim missing off the sides. There are several dents and scratches. A wheel is broken, the box won’t lock anymore because the drawers are so misaligned! This toolbox has 6 wheels, it rolls very easily! It looks like it was dropped off the back of the truck, on it’s side! Most of the tools were on one side of the toolbox. Most of the damage was on the same side. It’s a mess! All this damage happened at the end of November 2014. I called and emailed with pictures as soon as it happened. I was told a claim was being opened. It wasn’t. I called again and was told again a claim was being opened and it takes a couple of weeks because it has to go through them and the shipping company that actually transported to box. That company is Estes. When I tried to talk to Jack, he would put me through to Rob. Rob blows me off. All communication from them stopped in December 2014. They won’t answer my emails. They won’t answer my calls or call me back. Next step, lawyer up I guess! Good thing I work for a large company that can provide one for me! In short, sort of, DONOTUSETHISCOMPANY!!! They will not take any responsibility for your property being damaged, nor will they help get a claim going and resolved. STAYAWAYFROMTHISCOMPANY!!!
Jonathan s.
Classificação do local: 5 San Diego, CA
Silvergate shipping has done a fantastic job for my company. Being a commercial print vendor for various national accounts, we print and ship pallets of materials on a regular basis all across the country. We’ve had nothing but great success when using Silvergate to assist with the logistics. From turn time to care of goods, I would highly recommend Silvergate for your freight /shipping needs.