Rowe’s La Mesa Pet Hotel

The owners and staff care about our three dogs and take good care of them. They groom and treat them like family. In seven years we only have consistently good experiences.
Recommended!

We left our dog here for 1week and she came back with worms and fleas… constantly biting herself, scratching herself and licking her butt. They did not require proof of immunizations, and did not give me her dog blanket back when I picked her up. I took her bed that she normally sleeps in to check in, but they advised me it was a too large for the kennel she would be in and said they have a blanket on the floor for the dogs. The money we saved for boarding will be spent on the vet bill… plus some more. Bummer Pet Hotel.

My dog Max loves this place. When I tell him er’re going to the groomer to see Charles he goes nuts and can’t wait to get there. He has stayed there for short and extended stays all with excellent results. For a place for your pet to stay and or get groomed you can’t go wrong. I highly recommend them.

Even though they boast «we accept all breeds», I was told that my pit would need to be evaluated first since their last pit did «$ 2k worth of damage to their kennels». I’m not sure if they’re just ignorant or really don’t understand that ANY breed of dog can do plenty of damage when inspired. The conversation didn’t get much better after that. He was pretty rude & not very interested after knowing what kind of dog I had. Plus they are closed on Sundays. What kind of place doesn’t let you pick up your pets on Sundays… when most people come back into town?.

We had to quickly find a new home for one of our cats. Our cat needed temporary housing while a permanent solution was found. He was frightened and had never been boarded away from home before. The people at Kitty Care Hotel (aka La Mesa Pet Hotel) took him in and were good to him while he was there for ten days. Thank you Tim. Highly recommend this facility to anyone needing cat or dog boarding. Give them a call.

This is where I take my dog whenever I have to head out of town for work and can’t take him along. Their prices are very good, and they treat the animals well. The kennels might be a little bit small, but they are clean and the dogs always have a water bowl. On top of that, the owner doesn’t charge military for the last day, which is a nice perk. I usually groom my dog myself, but they’ve done it a few times and he comes back nice and clean. I would recommend this place to anyone.

Called to cancel kennel reservation days in advance, and the man who answered the phone was very rude and combative. No thanks, I’ll take my biz elsewhere in the future.

There is no amount of money you could pay me to give this «business» even 1 star. However they dont let you post a review without putting at least 1.
First of all they don’t even let you visit your animal, see where they are staying or check up on your own pet! When I came by on the first day to check and make sure that everything was taken care of and ask all of 4 questions, I was nothing short of run out the door. The old, cranking man that was working there yelled at me and told me he has been doing this for 40 years and knows what he’s doing. I tried to explain that all I wanted to do was see where my dog was staying and make sure I met the people who would be taking care of her for the next couple days. He was completely appalled that I would even ask him such questions like, does she have a bed and do you know that she can not run or jump due to her many health problems.
I cant possibly imagine anybody just dropping their children off with just any random person and not asking at least the bare minimum to insure their child’s safety. So why in the world that same logic not apply to my animals safety?! Has he not heard of animal cruelty, or, god forbid, even Michael Vick!!!
Lets face it, when it comes to our society you just don’t know who can be trusted with your children’s or even your pets safety and well being.
I know this is a very long review, but everyone out there should be aware of the kind of people you are entrusting with your animals safety and proper care.

My vet recommended this place when I asked him for a good kennel a few years ago. The location threw me a bit at first, right in the middle of a commercial district, but it makes sense, no neighbors to complain about barking dogs.
We have kenneled the dogs here a number of times now. The staff is always nice, its very clean, and they offer a number of add on services to the regular nights stay. You can get extra play times, grooming, and toys if you want. We have the dogs bathed when ever they stay.
You pay up front for the length of the stay and they have convenient office hours that work well for my crazy schedule.