Nato Networks

I have had the opportunity many times to work with Mr. Betancourt on projects and installs. I can say without a doubt his professionalism and knowledge were always exceptional. I would highly recommend his business for any and all technology needs you can have. I look forward to working with him and team again soon.

I found NATO Networks through the Unilocal Deals. I purchased the $ 130 for $ 75 deal. Antonio Betancourt came to my home to repair my two iPhone 4s. He sat at my kitchen table and took each phone apart. There are so many little pieces and screws. He worked diligently for about 2 hours taking the phones apart, replacing the shattered screens and putting them back together again. While he was working, my out of control teenage sons were making unacceptable amounts of noise and commotion behind Antonio’s back. I had to stop them from playing hackie sack 2 feet away from the back of Antonio’s head. While I was getting super upset with them, Antonio stayed focused on fixing the phones and my boys behavior did not seem to bother him at all. Antonio is a Saint! After all of that one of the phones did not work. He diagnosed it as needing a new motherboard. He asked my permission to take the phone to test it with a motherboard that he had at his office. He told me that he would only charge me if he could get it working otherwise he was only going to charge me $ 37.50 to fix the one and I would still have a $ 37.50 credit left. Wow, I thought, he is serious about making sure I am a happy customer. He was willing to accept only $ 37.50 for 3 – 4 hours worth of work and the cost of two screens. We agreed that if he was able to get it working that I would pay the full $ 75 plus $ 40 for the new mother board. He ordered the motherboard and returned the phone to me a couple of days later. After I had agreed to pay an extra $ 40, he later told me that the motherboard ended up costing less than he thought it would and that I only owed him $ 25. I am so impressed at how honest Antonio is! When he gave me the second phone back I pointed out to him that the screen, on the first phone that he repaired, flexed a little bit. He sat down at my table and spent another 45 min to an hour on it. He took it all apart again and made sure it was perfect. His attitude was wonderful as usual as he worked while he laughed and joked with my boyfriend who was working on fixing the door lock in the kitchen too. By the way Antonio did a fantastic job at keeping me updated when we were waiting for parts. He scheduled appointments to meet with me and then confirmed them before coming. He sent several versions of the invoice as our agreement changed. He emailed me a final invoice after he left. He deserves every bit of the $ 100 that I paid him, of which only half of that paid him for his labor. I’m thinking the parts cost him about $ 50. Wow! It’s rare to find anyone that cares so much about doing a good job and to do it for such a reasonable price. His $ 75 for $ 130 value deal introduced me to him but his professionalism will keep me coming back. Antonio also does repair work on computers and surveillance cameras. His business card says that he is a systems analyst doing Network, Audio/​video and Telecommunications Optimization. I will definitely be calling him and recommending him to anyone that needs a phone screen replaced or computer work done. I don’t know how good he is at fixing computers yet, but I love how professional he is and I feel that I could trust him with any job. Thank you Antonio!