Michaels

I personally like this location. They have a great selection of items and the store is quite large so it does not feel cramped when walking around. Employees are very friendly and if you give them the opportunity they will tell you about the coupons you can use for your visit. I went in planning to use a 40% off coupon on one item and the cashier made sure to tell me I could use that coupon as well at the 25% off my entire order coupon. I personally think that is great customer service and makes me want to come back to this location. Since this location is out of the way it is never too busy which makes shopping here more pleasant.
The outside of the store is looking a little run down and it is in need of updating but other than that this is a great Michaels and I will definitely come back when I am in the area.

Every time I come in here it is a ghost town. There are usually zero employees on the floor and when they are there they pass by you like you might as well be invisible, even when you try to flag one down. The cashiers are apathetic and tend to ignore you as well until you get rung up. They have a great collection of acrylic paints and brushes at the least.

Michael’s has all of your standard fare arts and craft supplies for the artsy, fartsy or project oriented DIYer.
They have a huge selection of supplies for woodcraft, lighting, sewing, painting and home décor. Tons of display cases for photos, picture frames, shadowboxes, lighted signs and other little miscellaneous craft supplies and gift items.
I mainly came here looking for wooden display/​storage boxes, shadowboxes and picture frames. They have a section with some nice helmet cases and trophy cases and shadowboxes specifically made for certain collectible items such as shot glasses and sports related memorabilia. In other words, they have a wide selection and although not necessarily cheap, they do run some occasional 50% off sales on select items which make the prices far more reasonable.
Overall the store is pretty well organized, has clear and visible signage and is pretty clean. Some items are bit out of place like they had some overstock and just decided to throw it down an aisle or two but overall they make it work for the most part.
Michael’s doesn’t have everything but definitely enough for most artistic craft related projects. I’ll more than likely be back to pick up a few items and supplies after I take down some measurements.

The woman didn’t help me at ALL! I was with my grandmother who is very slow and can’t walk fast and the woman working here (Teresa I believe) just sprinted around everywhere expecting us to follow! Then she said what I needed is on the whole other side of the store and it wasn’t! She didn’t even bother looking OR grabbing it for us. I even asked her to ask someone else and she said «I don’t want to ask and have them tell me I should already know this…» UNBELIEVABLE. She finally asked someone and he grabbed it for me within 2 seconds.

I go to Micheals weekly for work items and this is the only one that I have been to where if I ask a question they can answer it or at leas attempt to try to :)
The assistant manager helped me yesterday look for a product and didn’t just say its out of stock but checked other stores. I have also been offered helped carrying the large amount of card stock i purchased all at once, very helpful to a mom with two little ones.
There selection isn’t the greatest. the mission valley and santee store are much larger with a bigger variety but this one by far as better customer service.

I come in here from time to time to get odd items like hot glue sticks or plain gift bags to decorate. Today I needed cupcake boxes and thank you cards. This is a good store to pick up inexpensive thank you cards. My son goes through a ton of them. We get 8 packs of them for $ 1.50 each. It’s a curse being as cute as he is, people are always giving him things!
I try not to wander around the store too much and get distracted. This leads to extraneous purchases. My son, however, always ends up finding something anyway. Today he found a Batman Lego sticker book. Ugh Michaels, why do you have to carry these things? I mean, sure he shops with his own cash, but then he bores ME with tales about ALL of the characters. Thanks Michaels.
Service here is always friendly. I’ve never experienced the long lines other Unilocalers have lamented about. I guess on that score I’ve lucked out. Today when we went to check out after I paid, my son went next. The cashier offered him a 40% off coupon to lessen the damage on his total. Note that I was not offered that sweet service haha, guess I’m not as cute as the little dude. I think it was left behind from another customer and it was very nice of her to save him a few dollars.

This says they close at 10 pm. Went at 9 and they were already locked up. Should keep Ur times updated online for busy people. It was rather annoying.

This store has everything. You need it, they have it! Prices are on the cheap side… also, if you have any questions at all, the staff is always very helpful. Typical, Michaels fare, don’t forget your coupons!

This is the only store I will go to in San Diego for custom framing! Jim is amazing. Other Michael’s and custom frame shops don’t carry an ounce of his knowledge and professionalism! We frames two jobs and Jim fixed the first shadow box of my flag from Afghanistan (he knew how to fold the flag properly!) and my wedding art.
DON’T GO ANYWHERE ELSE OR USE ANYONE ELSE BESIDES JIM!
Jim is creative, listens to what you want and helps ensure you aren’t just framing something, but walking away with an investment piece that makes a statement!
Chris the manager runs a fine store. Drive to go to his michael’s the other are just run poorly!

Pricy and the lines take forever! They do however have a pretty good selection on most items.

There is a Joann’s fabric right around the corner from me, but I will always go a little farther to Michael’s. If my ONLY review was one phone call, I called Joann’s and the phone rang 7 times, only to be picked up by a clearly annoyed employee who didn’t know the answer to my question. I called Michael’s and the phone was picked up in two rings by a friendly voiced employee who knew the answer and thanked me for calling. Enough said right there.

They need to call when your framing job is done. They simply don’t. Has happened twice. Too bad because they really do good work.

I’m a big michaels fan with that said this michaels in particular sucks lol. It’s condensed, there isn’t alot of selection. The only reason I tend to come here is the older lady in the mornings that has glasses and is a cashier I LOVE HER and she just makes my day brighter lol

Your usual Michael’s, nothing out of the ordinary here. There are always solicitors in the parking lot, though. I wish the commercial landlord would do something about it. Other than that and noting that it is a little messier in the cheap bins/​clearance sections, I haven’t had any issues here. I will say that I have found better prices on items over at Joann’s just around the corner, but I love this Michael’s anyhow.

I’ll be polite. The store is fine with well stocked shelf’s and a clean safe store to shop. Having said that… the sales people are unbelievably slow, talk too much and when there are more than 6 people in line while 2 other employee’s stand around talking it sure makes me want to leave and I have. I stepped out of line and spend my money elsewhere. I think it is a manager issue that needs to be addressed. I’ve seen it too may times to be a «once and awhile» event. There is no excuse for bad service during these times when companies are needing customers.

This place has the worst line management. It’s Valentine’s Day coming up Michaels, you know all the freaky crafters are out
Only two lines open, while people start getting jammed in an aisle waiting for their turn.
I said I wouldn’t come back here, but occasionally I am drawn to how close it is to me, but I think I will go to the Mission Valley location from now on instead. It’s bigger and I have never had an issues with lines

The Fletcher Parkway location is a bit cramped in terms of layout, but then again, most of them are. The plus side includes friendly staff who’re eager to assist you in your craft needs.
Be aware, the place is usually crowded, especially during the holiday season. But I do like that the location is in a strip mall with a few restaurants… shop, refuel, shop more.

Today was my second visit to this store. I honestly don’t know why there’s such bad reviews. It’s always less busy than the Mission Valley store and its 100 times better than the Joann’s down the street. Today I went because I’d been driving all over town — two Joanns, a home depot and the mission valley michaels — looking for some unfinished wood crates for a pinterest project. This store was the ONLY one that answered the phone when I called, and they had a TON of the crates in stock. A sweet young lady was super nice about getting the tall ladder and lugging down the 9 crates for me too, even though they were super heavy. They also happened to be on sale.
This will definitely be my go-​to craft store from now on!

I like crafts.
I like crafts that are on sale.
I do not like standing in line for 10 minutes to buy my crafts that are on sale.

This store is kinda crazy. Sometimes it’s bad and sometimes it’s great.
I’ve come here twice in the past month. Once I brought my daughters in on a Friday evening. Apparently the kind of people who go to craft stores on a Friday night are stressed out highly dramatic sorts of people. The cashier led me to a cabinet to look for a fabric marker. When we walked back, a woman had come in cutting in line to make a return. She said she’d bought a scrapbooking tool two other times that day and each time it was defective.
At that point, I wanted to ask her why she thought buying the same tool a third time would make it work. At that point I would return it and buy a different thing altogether. Why waste money? But I felt bad for her because after all, I’d be PO’d too if I had to come back there three times in one day.
Then two other heavily tattooed rockabilly type girls said they had to be helped next because the cashier had refused to go back and unlock something for them. These girls began yelling at the cashier, and the cashier agreed to take them ahead of me though I’d also waited in line.
Now I could have said they were all cuckoo and made a case for me going first, because I’d waited in line too and their problems were not mine; but I felt sorry for the cashier, who for some reason was there ALL ALONE fending off hordes of angry women. I felt like if I spoke up I was going to have to get in an actual physical fight. Thus, I figured waiting wouldn’t kill me, so I took the Zen approach. Is a freaking CRAFT worth flipping out over?
Anyway, I’ve been loath to come back out of fear of having to throw down with other craft-​crazed loonies, but sometimes you need supplies that only Michael’s has.
Yesterday I went in and there were tons of people stocking supplies. This one girl helped me find my items, price checked things for me, and also cashiered. I also got help from the manager in trying to locate another item.