Khan Aliya I MD

I really don’t even know where to start with this review. I was expecting my first baby (boy) in 2010, and went to Dr. Khan. While at one of my checkups I expressed concern I was feeling about my pregnancy (I was almost 8 months along), and I was brushed off. One week later, my baby passed away. I found out after he stopped moving, went to triage to get checked, and they couldn’t find a heartbeat. Once Dr. Khan came in to double check via U/​S, she never even said he died. She just told me my options, so i pretty much had to blatantly ask her if he was dead (although i pretty much figured at that point. She checked on me only once during my whole labor process, which, as you can imagine, was pretty depressing and traumatic. I felt no sense of empathy, care, or anything from her whatsoever. In addition, she had told me it was due to a cord accident that my son passed, so I declined an autopsy of him. When I when back for my 6 week checkup, she was going over pathology reports with me and stated everything came back normal and they had no idea why he passed away so suddenly. WHAT? So now I never know what caused him to pass away. Needless to say, I got pregnant a month after that with my now 1 ½ year old and switched doctors FAST to Dr. Gray who is AMAZING!!! The only reason I gave 2 stars is because I loved Joanne, she was super sweet.

It’s not the care of Dr. Khan that necessarily warrants one star, it is the practices of her office. After being overcharged, I had to wait three months for a thirty dollar refund. This could have all been cleared very easily by a simple call to my insurance, but they simply refused to do anything about it and kept waving me off at every appt. when I inquired about it. Thirty dollars is nothing to get upset about, but it was that they treated me like I was inconveniencing them by asking them to look into the overcharge. All the while my insureance was telling me that they had overcharged me. They promply mailed my refund the day I switched doctors. Even more upsetting when I faxed over my medical records request, asking them to fax my records to the new doctor, they refused. Saying they don’t fax records because it isn’t secure. My new new doctor is part of the same medical group as Dr. Khan, they are right down the road from one another in fact. My new doctor excepts faxed medical records, but my old one refuses to send it? Shady.

Dr. Khan is simply amazing: a professional of the highest level, she is capable of making serious medical decisions rapidly and every time turns out to be right. She is very intelligent (very knowledgeable in the issues far outside her area), direct and has a great sense of humor! She is also very supportive and caring. I recommend her most enthusiastically!

Dr. Khan is amazing! Her office is always busy when she’s in, because everyone wants to spend some time with her! She delivered my first born and was on-​call that night, arriving just in time to help me through the process. I will definately go back to her for my 2^nd! :) Joanne is great Nurse Mid-​wife too and overall very pleased with this OB/​GYN office!

Dr. Khan is competent and kind.
She doesn’t talk too much though. If you have no questions you will get little in the way of advice.
The ultrasound tech she has is awesome!
Most of the time when you call you will not get through, which is very frustrating. You will end up with an answering service that can do nothing for you except page Dr. Khan in a serious emergency, or you will end up in voice mail. The last time my wife tried to leave a message with the answering service they put her on hold for 20 mins before she hung up.
Some other caveats to be aware of:
Make sure you study the list of fees posted on the receptionist’s window. Most are avoidable if you know what they are and plan accordingly.
She does not validate the parking tickets, even though that is the only place to park. If you have no cash, you will be stuck walking halfway across the Grossmont Hospital campus to the nearest ATM so you can leave the parking garage. Currently, the cost is $ 2 for the first five hours.
She does not accept debit or credit cards. Be prepared to write a check.
You will be referred to a Quest Diagnostics location for tests and blood draws, instead of the hospital.

Dr. Khan is awesome! She is intelligent, proactive, sensitive, understanding. She has a great bedside manner and she has a wonderful staff, too. Dr. Khan offers her professional opinion yet is very open-​minded about supporting you pursuing other options that aren’t within her area. I recommend her wholeheartedly. BTW, I belong to an HMO — and when my primary care practice (who I liked a lot) moved to another medical group, I actually changed to a new primary care doctor so I can continue to see Dr. Khan.