Fletcher Hills Animal Hospital

Dr. Jacobson and his AMAZING STAFF are absolutely incredible. We adopted a baby kitten and with the help of Dr. Jacobsen and the ladies Baby Bug has grown into the most precious pet and wonderful companion. Thank you for all you do to help your patients live healthy lives and how you all continue to help your community. We are truly thankful for all of you !!

The best vet practice I have ever known. True compassionate care. Visiting their office is never stressful. The staff and the doctor are so kind, gentle, and patient with the animals. They are the complete opposite of the grumpy money grubbing vet offices I’ve been to before. I cannot recommend this place enough.
I recently went through a very difficult situation with my beloved cat of 9 years. After months of fluctuating health, it was time to put him down. They made the process as smooth as it could be. I’ve never experienced such kindness and empathy from a business before. The staff was very sympathetic. I even received a sympathy card in the mail from them some time later — it was so nice.

Made an appointment here at the recommendation of my neighbor. Receptionist, Kim was pleasant on the phone and got me in the same day. Didn’t have to wait long. Dr. Jacobson is thorough, kind and straightforward. I would say prices are comparable and reasonable for the area. The shopping center is under construction (much needed). It’s a small practice but I appreciate being able to see the same staff and Dr. so they know my pet. Most importantly my dog is showing improvement after treatment. I would recommend this vet.

I’ve been to several vets in the 8 years I’ve had my dog, and this one is by far the best. Dr. Jacobs takes time with my dog, thoroughly assesses her on checkups, and explains anything I have concerns about. He is very knowledgable, and I feel I can trust him with my best friend’s life. He doesn’t spend the majority of time trying to upsell products like a lot of the other places I’ve been to.
His staff is equally superb with their kindness, attention to details, and personalized service.
I’m glad that I found a life long veterinarian!

Fletcher hills has taken care of my two babies, Ivan and Elvis, My husband has not stopped talking about how amazing everyone is. Thank you for helping my little family out.

I haven’t been able to find a genuinely caring veterinarian for my 5 yr old Heeler Pico since I moved from Colorado, until now. Dr Jacobs was very thorough and took the time to discuss ALL treatment options with me (instead of insisting on prescriptions and unnecessary tests). My dog took an immediate liking to him, which is rare for him to do with strangers.
The staff was equally attentive, very friendly and engaging, even though they were quite busy. They squeezed me in on short notice (2 hrs) and at no point did I feel like we were being rushed.
This is the first time I have been to a veterinarian who didn’t try to use my love for my dog to hold my wallet hostage. The prices for the exam and the treatment WE decided on were incredibly fair especially considering the high level of service we received. I’m happy to say that I have found the only veterinarian who will be seeing my boy from here on out. HIGHLY RECOMMEND!!!

My parents adopted a cat and named her Pete. My parents love the staff and doctor Scott! Than you for making my parents very happy with their new «baby»
Rosemary King-​Mason

Brought my dog, Slim, for his regular shots, heartworm meds, and to get him microchipped. They were friendly, sent me reminders, were inexpensive, and they were so good with Slim.

I’ve been taking my pets here for 8 years. The staff is kind, helpful, and professional. The vet, Dr. Jacobs, is patient, sensible, and thoughtful. He gives excellent care to my dog and two cats. Highly recommended!

I’ve been using their services for about 6 months now and have been happy with everything. I bring in one of my kids and while they take care of him or her, they ask how the other one’s doing. That’s good — I appreciate that. But I’m there to get something specific done and it gets done well. Everyone’s always friendly and never surly. I have not had pets for more than a few years so I don’t know how the prices compare, but nothing seemed outrageous or out of line. There’s no pushy attitude either — you can decide what you will accept or decline.

Dr. Jacobs and his staff have provided nothing but excellent service for Twyla and me. I was amazed to see how carrying everyone was towards my doggie.
Dr. Jacobs called himself to follow up on Twyla’s ear infection. He would get on the floor, play with her, and give her plenty of treats before a check up. I wish my children’s pediatrician would be this good!

Fletcher Hills Animal Hospital is the best veterinarian clinic I have ever visited! It was a breath of fresh air compared to other facilities I have gone with my pets. The staff was friendly and very helpful. Kind of like that small town feeling that makes you feel warm and fuzzy inside.
Dr. Scott Jacobs was very professional, thorough and had an excellent bedside manner with my dog.
I was very impressed with the whole facility. They ARE NOT a churn and burn clinic that are just in it for the quick cash. They actually care about the animals well being, and not about how deep they can attack your wallet or pocketbook.
Trust me, Dr. Jacobs and his staff will be a blessing for you and your pets. I would and will recommend them to everyone!
THANK YOU!!!

I hate to give a bad review but figured its important to write my experience, that’s what Unilocal is for anyway right?. Our Bull Terrier has been dealing with bad skin allergies for a while and our prior vet was just not helping with the situation. So when I saw the good reviews for this place I immediately gave them a call and was scheduled for the next day. All was good, the staff was extremely friendly including Dr. Jacobs. They loved our dog and treated her nicely even though she was hyper and wanting to explore the whole area.
Dr. Jacobs asked questions, explained what could be causing the allergies and had a lab test done. He sent us home with some medications for the itching and additional instructions to treat the itching. He even mentioned that he looked forward to getting to know us and our dog better and solving her itching problem. At the end Dr. Jacobs said that he would give us a call to check on her and later schedule to have her come back. At the end, the lady up front even reminded me that they would give me a call in a few days. She even wrote down some information about our other vet to get all the history transferred. WOW I was impressed! I was like, «I think we found the right place» .
Days passed by and we are giving our dog her medications just like instructed. By two weeks, she has already finished the meds but no improvement. I was busy working and taking care of other issues when my brother asked me if I had gotten a call from the vet… I was like, YEAH that’s true, he WAS suppose to call us. We both checked our phones and nothing. Long story short, Its been around 3 months and nothing. No calls, no mail, no nothing. That’s just plain unprofessional and rude, I shouldn’t be the one reminding them to call me. My dog has recently gotten a bit better only because our friends, family and even people at dog parks have given us some advice on what to do. I wouldn’t recommend this place to others and their prices are not reasonable. I wont say how much I paid but that one visit was in the hundreds zone just to give an idea, waste of money. So thanks Fletcher Hills Animal Hospital for this too good to be true experience but proven to just be a joke.

I’ve had my 5 yr old mini schnauzer for over a month now and started noticing him having eye sight problems… walking up/​down stairs, using his «sniffer» more than his eye sight, etc. I needed to find a vet quick! I found nothing but good reviews about this place on Unilocal and Google reviews, so decided to give them a call.
Well, they were able to see me 2 hours after I called! When I arrived, the staff, including the doctor himself treated me and Rex nothing but the best! The doctor did a very thorough exam on Rex and was very particular about his eye exam. I was very impressed. And to top it all off, he didn’t try and talk me into any unnecessary procedures.
Thank you! I will be back!!!

Best vet ever! My pup Ellie has been coming here since we got her, and we’ve never been disappointed! The staff is always so sweet and gentle. Plus, they always remember Ellie! I’m sure they see a million different animals all the time, so the fact that they remember their patients individually is so rad. They are truly like dog whisperers. Ellie never feels anxious during her exams. Well, except when it’s time for the rectal thermometer. But who wouldn’t freak out?

I came here for my dog’s ear infection. The previous vet I used had told me 1) the dog had a «double ear drum» that would need to be popped (that he never mentioned again) and 2) I did a terrible job at cleaning the ears. I had taken my dog to that other vet twice and he wanted me to keep up the ear treatment and return for another followup, but I did not go back there.
My friend who has 3 dogs recommended this place, so I came here instead.
Dr. Jacobs has a gentle manner with the animals. He checked out my dog’s ears and said I’d done a good job cleaning them, because they were clean, and my dog didn’t flinch when he poked around. (BTW Jacobs had never heard of a «double ear drum»).
The week after that, my dog got an allergic eye infection. It started weeping over the weekend and it looked bad, so I called on a Monday morning. They had a busy morning with an emergency surgery, but they squeezed me in. Dr. Jacobs actually came out to the waiting room and sat on the floor to look at my dog’s eyes instead of making me wait longer for an exam room.
Their prices are reasonable and they discuss procedures with you before they do them, and tell you how much it will be.

If there were 100 stars they would deserve everyone. My husband and I were out of town over the weekend and our Cairn Terrier (9years old) became ill; my mother was caring for him and became very concerned. She call Dr. and he actually came in to his office to see Max and treat him. Unbelievable! He recently had a procedure and routine check up and both the ladies in the front and the Doctor treated both us and Max with care and concern. I would recommend Fletcher Hills Animal Hospital to everyone with a pet they love. All I can say is thank you, thank you, thank you for helping and caring for our Max while we were gone.
Blessings!
Randee and Mike Ferry

The staff and Dr. Jacobs love animals! They act like they see you everyday when you see them every 6 to 12 months. They are caring and friendly to everyone! great loving place.

After meeting Dr. Jacobs for the first time we were so impressed and grateful for his level of care toward our «baby», that we knew we had found the perfect vet. He made our baby feel comfortable and kept petting him while he explained to us what he was doing. Dr. Jacobs is very professional, compassionate and knowledgeable.
His staff is beyond amazing. Charmain, Kim and Colleen are angels who always make us feel welcome and answer all our questions professionally, regardless of how embarrassing or dumb. (we’re new parents) They always remember to follow up and keep us up to date on our puppy’s health. They’re also very conscious of the inevitable emergency situations that arise from having a very curious puppy, and they always manage to let us see Dr. Jacobs on last-​minute basis.
Their location is very easy to find — just off the freeway — with plenty of free parking. The clinic is very clean and well organized. We are so happy with everyone here that we don’t mind making the 10-​mile drive because we know our puppy always gets the best service in San Diego with a kind smile.

We have taken our pets here over the last few years for planned and unplanned visits. I can’t enough about how well the entire staff treats all our pets. Due to unforeseen issues, we have needed immediate help with our cats and dogs. They have always managed to work us in and have even recommended a great place we could take our pets when they are closed.
Very professional and compassionate staff and they have great prices. They treat our pets with the utmost care and have given us follow-​up calls when we have had to take our furry loved one to the Pet ER. Our big male cat is at total ease here and our little puppies can’t thank them enough for helping with skin and itching problems.
I have been to a lot of Vets and Pet hospitals over the years and I rate Fletcher Hills Animal Hospital at the top of the list. Not many people love pets like we do and the staff here understands how much we care. We just adopted a 4 week old kittie that got separated from her mommy. No other place I would even consider taking her. I used to live a couple blocks from here and that is how I discovered this place. I now live quite a distance but the drive is a no brain-​er.
If you love your pets and want the best care, look no further.