Doan Law Firm

After feeling uncomfortable about my appointment, tbe way I was greeted and treated by the analyst, not the attorney I thought my free consultation was with, and not so well explanation of what to expect of certain things. It was the weekend and my gut feeling was telling me I made a bad decision hiring this firm when I felt trapped by my circmstances. I emailed both Veronica the analyst and the attorney to explain and terminate services accordingly. An email back from Veronica stated in it:
What? This lady is a fluke! After I spend 1.5 hours explaining the process…
This is exactly how she wrote it. Unprofessional! Who would send you this message? Think twice! She did not spend all that time with me, and then had to reprint every thing as it was in someone eles name. Even took a phone call. I lost
money. Speaking to an actual lawyer later, I realized a lot wasn’t done and I was the one being put to work. Scribling in circles on piece of paper fast, to explain steps didn’t cut it. I hope Veronica thinks again before she sends rude comments to clients!