La Jolla Vacation Rentals CA

I am a native San Diegan and would recommend this vacation rental business to my own family when coming to visit.

BUYER BEWARE!
They are in the business to make money and not provide any verbal communication. Once they have your deposit and/​or money they will only communicate by email.
Please read my other posts, I don’t have any other negative posts!
We are locals and had a last minute need to move out based on some home renovations and unplanned new member to our family:) I reached out to them the day before to see about a week rental based on the timeline my contractor gave me. We signed the contract and moved in the next day.
The Blue Topaz property was small but fit our needs at that point. BUT every morning there are delivery trucks or garbage trucks starting at 5a right outside the bedroom window. It would be nice to have some white noise or full disclosure on how noisy the property is.
On Monday morning, one day into our rental I spoke with the contractor and he was able to confirm that we would be able to move back in 2 days earlier. I immediately reached out by phone and email to see if La Jolla Vacation Rentals would work with us to leave 2 days early, 4 days away at this point. I asked for mercy based on the fact that we had a newborn and dog… that we just wanted to be back in our own home. No phone response after repeated calls. I got an email stating, «Unfortunately we cannot adjust the dates as once you have booked we cannot accept any other booking and in fact, we had someone else who wanted your exact dates and turned them down.» SERIOUSLY you had someone ask for the same last minute dates? I find that hard to believe since we booked the evening before we moved in. I was hoping they would meet us in the middle or offer some sort of option. NOTHING! I then emailed them with their contract on putting it back on the market to see if it booked to get out of those 2 days. They said they could do that… I had to follow up with them when it wasn’t back on their website hours later.
I’m very disappointed with the lack of professionalism in this company. I hope the cost of 2 nights is worth the negative review!

Villa la Donna. On the north side of the boat basin near San Diego yacht club. Lots of restaurants, well equipped clean. I would have given five stars, but for one glaring problem – the bathroom was a total joke. So small there wasn’t enough room to turn around.
As for staff at agency, very nice and helped us figure out the code to open front door. Some dummy left out one number (me). We’d certainly rent through them again.

This was one of the most unprofessional property management firms that I have ever worked with…
We were placed in a very poorly kept house (ripped sheets, moldy rooms), when we encountered a termite infestation 6 days into our month long trip. We had to basically beg to be moved to another home that was available so that the house could treated. They were almost unwilling to budge and would not refund our money until we threatened to file a complaint with the state of California. Once we were moved, they wanted to move us again to another crappy house as they were able to get a renter to pay more for the house that we had been moved to. Such as hassle…

My family had a great experience renting a cottage in Windansea.
(Here’s the link:
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The women who run this business have a home office, where I went to meet one of them, drop off the deposit and sign a contract. It’s nice to know that it’s a local business, and someone is close by if need be.
During our discussion, the owner seemed very busy and preoccupied. She didn’t offer to (or work with me to find the time to) let me inside to view the unit ahead of time, which I would have preferred. So I am marking down 1 star.
But overall, the pictures pretty much do the cottage justice and you can count on a nice, clean, furnished rental. The kitchen was also decently stocked with pots and pans so my dad could cook some big dinners. There was also a garage full of beach accessories and toys for kids, chairs, etc.
The cottage was clean, very close to the ocean, and cutely decorated. There was a kids’ room with twin beds too, so my sister and I could spend the night instead of driving back to my apartment during the family stay if we wanted. Linens, bedrooms, and bathrooms were all very clean and furnished with enough towels, toilet paper, etc.
We didn’t have any maintenance issues during my parents’ stay, so I can’t comment on how the company responds to problems.

My extended family was in town and stayed in the Tiki Townhouse. They absolutely loved it! Not only were the people friendly but the service was fast, e-​mails and phone calls were responded to almost immediately after being sent. I will definitely recommend La Jolla Vacation Rentals to anyone who is going on vacation to San Diego!