TJ Maxx

This TJ Maxx has some of the best items in the chain. The employees are super helpful and the Manager chatted with me for a few moments at the register, a very pleasant person.
I found the cleanliness something difficult to maintain in discount stores, and this particular location is always well kept. Stock is always available and the selection is fantastic.
Whenever I go past this store I stop to cruz through, not always buying, but making sure I don’t miss a bargain.
Enjoy!

The manager was very rude. When faced with an issue with merchandise, she basically stated that she would not stand behind her merchandise. Terrible customer service. I won’t be visiting this store again.

The lady at jewelry– Lydia is very rude and unpleasant. Only helps certain clientele and always seems bothered when you ask her to show you a watch. Overall this location has become ghetto over time with low end staff and stuff. Also anything worth looking at has lots of security on it and needs to have a usually unwilling staff member help. Oh and don’t bother asking Nicky for help. She’s as rude as they come. Not a good location!

I came in yesterday looking to buy some new ankle boots, I found a pair that were adorable but a size too small. I searched and searched but I couldn’t find them in my size. Finally went to the register and asked an employee to check with other stores if they carried the shoe in my size. This employee in his 20’s, I think his name was Brent, was more than accommodating! He said he also owned a pair and I NEEDED them, so he ended up calling 4 store locations until he found a pair to set aside. He was so awesome to put that much effort out there just to please a customer!
This TJ Maxx location is the closest to me and I like coming here generally. Five stars for Brent! Four for the location itself :)

Cute kate spade and Michael Kora handbags but I won’t be coming in here anymore to buy them. The store now has all of the good handbags on a «leash» so if you want to see them and try them on or look in the mirror you have to track down an associate every time to help you. I mentioned this to your staff and all she did was smirk at me. I guess you have a major theft problem with people coming in and just running out of the store not caring that the arm sounds. seriously how often does that actually happen because if you lose sales EVERY day from customers like myself who will purchase them then is this silly «leash» worth protecting the small amount of inventory stolen? And didn’t you just get a security guard anyways? I’ve seen so much sketchy activity in the parking lot that I have chosen to already not come in here often but now with this new security implementation it’s beyond a hassle and not worth my time. If this location is such high risk then I don’t even want to come in and put myself at risk. Your staff ahold also learn to take customer feedback seriously. It is them who convey to management your customer’s thoughts and it’s our $$ that drives these types of decisions. There are many places where I can purchase designer handbags at discount prices so will be doing so with those retailers more often now.

This a really nice and clean store, there prices are not bad and they have a great costumer service.

I love TJ Maxx and similar stores because once in a while, I find some really great stuff.
Most recently, I found a small Swarovski encrusted silver clutch in there glass display case. I asked the worker if I could see it and I loved it. Is an evening clutch that is small, elegant, and very sparkly. It was priced at $ 125, which isn’t bad since I see clutches like these at Nordstrom & Bloomingdales for much more than that.
I went into Nordstrom a few days alters and guess what I found… THE SAME CLUTCH! Except at Nordstrom, it was $ 300+.
I felt pretty awesome right about then :)

This has been one of the TJ Maxx stores that I have frequented for several years now, and I have always enjoyed this location because it is well organized and stocked. But my last trip here was simply amazing.
My boyfriend and I were interested in buying a dresser they had on display, but it was slightly damaged. The Manager was quick to offer a discount which was amazing of her. One of the drawers was missing a handle, meaning we would have to go out and buy all new ones for it so they would all match. Discount much appreciated due to the extra cost we would have to spend at Home Depot or something for all new handles.
Once we got the sucker out to our car the amazing staff and manager helped us to fit it into our trunk and secure it.
I felt the manager and staff really went out of their way to help us, and that is amazing customer service. I will make sure to patron this location for many years to come :)

This location ususally has a lot of name brand shoes and purses. Love it

I haven’t been to many T.J. Maxx stores, but out of the few that I have been to this one is the best. It’s well organized and I always find stuff that I need. If you go at off times (i.e. right before they’re about to close) you won’t deal with the LONG line that sometimes can occur. I always buy random things here: items for my dogs, work out equipment, clothes for my nephews and nieces, etc. Definitely a place to go to if you’re looking for something, but you’re on a budget.

yes, i’ve been a maxxinista for at least 20 years. i visit this location once in a while when i’m in the area.
for some reason, i’m still caught off guard with the automatic doors. lol.
i told myself that it should open… but when it didn’t, i started to reach the handle… and it opened before i touched it.
pretty good location since it’s near the dollar tree. other stores in the area are target, michael’s, aaron bros, bbby, lowe’s, walmart, etc. so really i can get a lot done in one trip.

Located on a very overcrowded parking lot filled with many different stores this TJ Maxx isn’t one of what I would consider a good standard to look at.
It sometimes is just a chaotic mess with very disorganized clothes lying around and messes that need to be just picked up and cleaned. Sadly this one of the closest one to my house. So I either come here or I be a square and drive a few extra miles to another one. which sometimes I would rather do than end up here.
The parking can be a pain and it is funny because I always think…“But I am in La Habra!!“
But don’t get me wrong, this is still an alright place to go and do a treasure hunt on finding new clothes and shoes. :)

I come here often usually to get new Chucks or candles. They have a huge home and décor section which I absolutely love. Plenty of candles and frames to decorate my apartment on a budget :] Most of the time it’s pretty cluttered though making it hard to find what you’re looking for. Just stick with it though and I’m sure you’ll find something worth the trouble.
They do have clothes; casual, business, and active but I don’t really like anything here. Some of the styles are much older and not that great. However if you you’re lucky you’ll be able to find a pair of Joe’s Jeans at a really good price. Once again if you’re lucky :/​
If you do plan on buying something expect a wait to pay. The lines are almost always long and slow.

i’ve bought soo many things here over the years :)
most of the time i get lucky enough to find cute converse in my size, or a nice purse or jacket. i really appreciate how they carry a lot of high-​end items, as compared to ross. i think at least this store has done a pretty good job of maintaining quality goods for their customers.
recent find: bvlgari perfume for $ 40, a great value for such an expensive department store product :) love it!

This TJ Maxx definitely has a lot of good things for great prices but the customer service leaves a lot to be desired. We went to the jewelry counter to do a return. The girl was already helping one of those customers that have «tunnel vision». You know, the ones where the whole world revolves around them and they don’t seem to notice/​care that there are other customers waiting to be helped. At first my husband and I thought it was funny because she was looking through the display case and asking the girl to take out tons of merchandise and was talking a lot. Well, the associate girl knew we were there because she kept giving us little smiles as in saying, «Help me.» It stopped being funny however when a good 20 min passes by and we have yet to hear the girl say to us, «I’ll be with you as soon as I can.» Nothing, zilch. A guy associate came to the counter and we thought, «Yes! Finally somebody that can help us!!» He talked to the girl for a little bit and then glanced over at us. We say, «We’re waiting to be helped.» He goes, «Oh ok.» And goes and starts helping another customer that had just approached the counter. ??? We waved at him and said, «We need to return something.» And he looks over at us and goes, «Oh, I can’t do returns.» Wow. It would have been nice if you would have said that to us when you first approached us instead of just jumping over to the next customer and leaving us there hanging. «I’m sorry, I’m not authorized to do returns, but so-​and-​so here will be with you in just a moment» would have been an nice, appropriate answer. Finally, the other girl was done with her «special customer» and she approached us. «You needed to do a return?» Why yes, Miss Personality, thank you for finally talking/​acknowledging us! I was expecting at least an apology for having us wait there. «I’m sorry for the wait/​thank you for waiting, how can I help you?». Nothing. By then, I was so mad that I just wanted to leave. But my wonderful husband tried to make me forget this annoying experience and distracted me with finding cute things for our apartment. After we left, I wasn’t as mad anymore because we had found some good deals. But still very annoyed at the quality (or lack of) of customer service I received that day. Oh, and this is for the manager of the place: Please have some of your girls cover up their arm tattoos while working their shift. I understand that everyone needs to eat, but this looks very tacky and unprofessional from a customer’s point of view. Thanks.

Didn’t find anything here worth buying. I have been to a few other TJ Maxx stores, but this one seems especially tailored to the fashion challenged.

This TJ maxx store is hit or miss
They have great cheap stuff for the home, pillows, toiletries and such, but not much other stuff.
Their men and womens clothes are hit or miss.
They also dont sell mens shoes here which sucks!
Overall a 3 star venue

was looking around the kids’ clothing section with the baby in a cart when 3 employees (2 male and 1 female) gather around and start talking, mind you, they KNEW i was standing right there and they made no effort to keep their conversation private or quiet… i hear one of the males say a derogatory word in spanish about the other male that was standing right there so he told his co-​worker that the word was derogatory and not to use it again. the foulmouth asked what derogatory meant and continued on like he didn’t care how his co-​worker felt.
i definately sensed sexual harrassment going on. after the nasty employee walked away, the other one expressed to the female that he was insulted and she seemed to just shrug it off and casually told him that that’s the way that employee is.
i intend on calling tomorrow and talking with a manager.
i was disgusted and would’ve came undone if my 8 and 10 year old were with me.