Enterprise Rent-A-Car

La Habra, Estados Unidos

3.4

20 avaliações

Contatos

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Telefone
+1 562-691-6661
Site:
www.enterprise.com
Endereço:
950 E Whittier Blvd, La Habra, CA, 90631
Paradas e estações próximas de transporte público:
2.6 kmOCTA
Categorias:
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Hoje

Hoje –
Horário local (La Habra) 12:21 domingo, 13 de julho de 2025

Horário de funcionamento

segunda-feira 8:00 – 18:00
terça-feira 8:00 – 18:00
quarta-feira 8:00 – 18:00
quinta-feira 8:00 – 18:00
sexta-feira 8:00 – 18:00
sábado 9:00 – 12:00
domingo –

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Proximidades

Próximos a esta localização:
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20 avaliações para Enterprise Rent-A-Car

Não exige registro
Classificação do local: 1
La Habra, CA
Unilocal really needs to have a «0 stars» selection. Will not use enterprise again. The night before we leave on vacation, they call me to tell me «the computer overbooked» and that I am out of luck on a rental car for our trip — at 7:30pm at night, after all the other local car rental places are closed.
The sales lady (Janelle, whom I worked with earlier in the day to get my reservation) acted like I should be grateful I got the call…
Piss poor customer service and bad business practices. I will be contacting California Att Gen Office to file a complaint because not only is our vacation ruined now, but their website still shows inventory available to rent?!
Classificação do local: 5
Los Angeles, CA
Got friendly, courteous service today. My first time here. Cedric was pleasant and helpful, and it sounded like the other customer service reps were as well. I’m hoping drop-​off will be as convenient as pick-​up was.
Classificação do local: 5
La Habra, CA
We always go through this location because it’s down the street, this time unfortunately we needed them because my car was in a brutal accident. Within an hour of the accident on a Saturday mind you, I had a car booked through their app and a confirmation call. When we showed up and told Janelle our situation she was sympathetic and worked with us to find a larger vehicle than I had reserved to be safe for my two young kids and my super tall husband and me. We’ve had to continually extend our reservation due to the damage being so hefty and taking longer than anticipated. Each week they’ve been more than helpful and quick to extend our contract. I appreciate their helpfulness in such a stressful time.
Classificação do local: 1
La Habra, CA
Wish I could rate them lower. Reservation was made by my insurance company. Next day I get a call to say they have no cars available, but they’ll call «as soon as one comes in.» Waiting. .. Waiting. .. Waiting. .. I call a week later on a whim to see if they have anything and, low and behold, they do! What happened to calling me when «one came in»? Now, I have to call again in the morning to schedule a pick-​up, because we can’t do it the day before. And call early before everything is gone. Forget your week-​old reservation because it obviously doesn’t mean sh*t. Worse, I don’t think this udder disregard for customers is limited to this location. Called corporate «customer service» number and got the same electronic voice message and options one gets calling any Enterprise number.
Classificação do local: 1
Huntington Beach, CA
left my paperwork in the car when I dropped it off. they said they would call the the people who rented after me and get back to me… nope. when I called, they said the next renter didn’t find it and they don’t have it. I call BS!!! own up if you threw it away but please don’t tell me it miraculously disappeared. I really liked them but now I’m not so sure, so disappointed… ugh!
Classificação do local: 5
Brea, CA
Super fast and easy to rent and return. Their iPhone app is fantastic. I didn’t even need to go to a computer or anything– just made the reservation in the app, which was easy, and it was flawless. Their option to have them refill the gas is fantastic as well. You only pay for the amount needed to return the fuel to its previous level (not an entire tank) so you don’t have to try and «use up» all the fuel and return it at empty. I just returned it at a quarter tank and they charged me for 2 gallons only to get back to the level the tank was originally, and at a cost per gallon that was cheaper than even Costco gas (the rate was agreed and contracted at the time of rental). Makes it so easy, you don’t have to stop for gas or anything. Staff is very nice and professional.
Classificação do local: 4
Brea, CA
Super easy to get a rental if there isn’t a long line and the cars are in stock. The staff here are really polite and their selection is okay. Being next to the body shop is a plus. My insurance covered everything, so the cost was great…
Classificação do local: 1
Englewood, CO
Once again a terrible experience with this company. They should let people know ahead of time that they only accept MAJOR credit cards and not credit/​debit cards from MAJOR banks (i.e. Chase) also that they put a $ 300 hold on your CC for a car that cost $ 22/​day. I told them I was going to Avis and they were extremely rude and unprofessional about the situation. I’ve experienced several negative situations with them and gave them another chance. Never again will I use Enterprise. They are horrible!
Classificação do local: 5
La Habra, CA
Excellent customer service!!! Janelle and her beautiful smile are the real MVP. I was in and out in less than 15mins. Highly recommend
Classificação do local: 5
Fullerton, CA
Janelle from Georgia was very friendly and professional. She has a great smile too. Janelle is definitely real credit to Enterprise Rent A Car and an obvious great hire.
Classificação do local: 5
Anaheim, CA
Excellent customer service! As a frequent renter, I’ve never had any problems with this place! They are very accommodating and really take pride in servicing everyone. Last time I rented a car from this enterprise they didn’t have the car size I reserved, so they drove me to another enterprise to make sure I was given a car! Victoria, Danielle, Stephane, Brent, Spencer, and Justin make a great team there! Thank you Enterprise!
Classificação do local: 1
Walnut, CA
This place was so unorganized and did not have cars ready for pick ups. To make matters worst, I did not have a major credit card to make the charge with, didn’t want to use my arm card or the $ 300.00 dollars I had in hand. They did not tell me that I had to have some type of «water» bill, I did state that. Of course they had a comeback which wasn’t in their favor. Never rent from here
Classificação do local: 5
La Habra, CA
Excellent service. Danielle provided excellent customer service. She was very busy, she had to do a lot of multitasking and she handled her self well. I got the car that I wanted and I had a short wait considering how busy they were on a Saturday.
Classificação do local: 5
La Habra, CA
This place has worked well with me in renting vehicles. Giving me great deals and especially fantastic due to the fact I am under the age of 25. They can’t hold a specific vehicles for you due to such a small location and fleet, but if you arrive there and pick out the vehicle yourself, they will be of great service. BIG thanks to Victor and Stephanie for helping me and making me feel safe in renting vehicles.
Classificação do local: 1
Fontana, CA
Long story short, I reserved a car on-​line and when I get there I’m unable to use my debit card cause I don’t live in La Habra, ok cool. The reason I’m giving this place one start is cause the Asian guy that works there laughed at me when I told him I got dropped off and I had to walk all the way back to Whittier!!! I’ll never rent from Enterprise, ever!!!
Classificação do local: 5
Newport Beach, CA
I have made 6 reservations during the summer of 2014 at this facility. The staff has been friendly and great. They do pick up and drop off service to your door. The rates are great, the cars and trucks are clean and functional. I have rented 3 pick ups for for moving… One of them even got dented under my watch… No hassle, their insurance covered it.
Also they extended my USAA rates for my rentals lowering the cost by 30% on average.
I have read some of the complaints below, and wonder if they went to the same facility? I could not disagree with the petty complaints more. Bottom line: This is a great facility with great personnel and great vehicles at great rates.
Classificação do local: 3
La Habra, CA
Updated my review to 3 stars. Consistently dirty vehicles. I just rented another car last weekend and upon getting it, it had dirt marks on the console, hair all over the place, looked like an animal had been in there it was disgusting!
Classificação do local: 1
Brea, CA
Front desk customer service is the only reason this place gets one star. I was supposed to rent a Yaris… they ended up renting a Fiesta to me instead because they didn’t have the Yaris even though I had made sure prior to renting a car from them. The Fiesta drove horrible (contant sturggle to accelerate and jerking), oil/​check engine light was on, car was dirty inside and out, smelled like old lady perfume, and was delivered on an empty gas tank. I had to point it out to them and they told me they were sorry but they didn’t have time to fill up the tank even half way because they were busy and told me they would make an exception if the vehicle was returned with an empty tank. I also didn’t want the extra insurance on rental but they did it anyways.
Classificação do local: 4
La Habra, CA
Very helpful, pleasant, friendly and nice group of people here!
I had to rent a car for an unknown length of time due to a car accident… this office worked with me and with my insurance company (as well as the body shop) to get me something that would work perfect. I actually drove around in a fun «Batmobile» for a couple weeks and checking in and out was virtually hassle free. Everyone that I dealt with was helpful and courteous.
Thank you Enterprise for making my uncomfortable situation a very comfortable ride!
Classificação do local: 5
Brea, CA
Been renting cars here for many years. This location gets super busy but they’ve always been fairly quick at getting everyone in and out of the door. Sometimes there is a wait, but service has always great and the employees are professional.
They don’t try to upsell anything to me. If I have your own insurance, great. If I wanted to upgrade, just ask. Simple. Sometimes they’ve even upgraded my car for free because they don’t have what I reserved available. They do have limited selection on cars but it gets the job done.